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*~LiSa-LoO~*
Ferry Corsten's bitch
Registered: Mar 2003
Location: on holiday
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quote: | Originally posted by StereoPrincess
lol. looking back on my phone i have texts from like 2 people. you are one of them!
blackberry also does all chatting applications. i am too connected. |
lol
quote: | Originally posted by LKD
no matter which BB you get there will always be software updates that are easy to install.
I have the original storm running the latest software and it's pretty damn sweet...when I got it, the software installed was outdated... |
Roger's doesn't always let you update software. I know from experience. People get stuck buying a new phone b/c they won't let you update software and a glitch in the old software fucks everything up.
quote: | Originally posted by DJ Mach X
Ive had this conversation with you many times... in person.
Get the Torch now if you have a contract coming up, or you need to get one... wait a bit if you can stick with your current phone. The SW is a bit slow on the Torch, but just wait, it's being tweaked and repaired and everything that people "dislike" or have "issues" with the Torch and OS 6.0, will be corrected...
Plus, wait till you get the BlackBerry Playbook to go with it! |
You always have these conversations with me while I'm not in the best of states! lol
But ya, that's what I was intending to do. Buying one in the spring before I move back to Toronto, but I've had so many probs with my phone that I can't wait that long. So I bumped that up to December - which I still don't feel is enough time for them to work things out. However, with the current problems I'm not having on my phone (i.e. none of the contacts showing up in the texts) I am coming closer and closer to needing a new phone NOW.
___________________
Shut up and DANCE!!
House moves my body, Trance owns my soul, Progressive drives me wild
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Sep-28-2010 02:44
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*~LiSa-LoO~*
Ferry Corsten's bitch
Registered: Mar 2003
Location: on holiday
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quote: | Originally posted by DJ Mach X
You know where I work right, and how to get a hold of me? And that you see me pretty much each weekend?
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Are you able to upgrade software etc. even if Rogers wouldn't let you?
quote: | Originally posted by DJ Mach X
Now is the best time to buy, especially with the current 3G problems, and that the Torch is on it's way... I'd call up to complain about everything at once with Retentions and get what you want... I'll give you pointers and tips later... the software is fine for now, it will only get better... just get it...trust me! |
I'm going to stick it out as long as I can with this phone. At least until December. Was gonna do one last Master Reset (I've had to do it so many times), but if it fucks up again before December, just get a new phone. I was definitely going to go through Retentions though and do some research on the phone forums to find out what the best deal is and exactly what to ask for (I got caught lying one time, b/c I said 'my friend got 300 long distance minutes' or something, and they knew it wasn't true, b/c it only came in installments of 200 or something like that.
___________________
Shut up and DANCE!!
House moves my body, Trance owns my soul, Progressive drives me wild
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Sep-28-2010 03:04
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Mach X
DEMF Ambassador
Registered: May 2007
Location: Hart Plaza, Detroit
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quote: | Originally posted by *~LiSa-LoO~*
Are you able to upgrade software etc. even if Rogers wouldn't let you? |
Yes, I know how to... it's not hard!
quote: | Originally posted by *~LiSa-LoO~*
I'm going to stick it out as long as I can with this phone. At least until December. Was gonna do one last Master Reset (I've had to do it so many times), but if it fucks up again before December, just get a new phone. I was definitely going to go through Retentions though and do some research on the phone forums to find out what the best deal is and exactly what to ask for (I got caught lying one time, b/c I said 'my friend got 300 long distance minutes' or something, and they knew it wasn't true, b/c it only came in installments of 200 or something like that. |
Don't lie... just let them do what you expect them to do and what thier job is...
Let them know you're unhappy
Let them know why you're unhappy
Let them offer you something to make you happy again
Let them know that offer is appreciated but not enough to make you happy
They will ask you what will make you happy
Make a joke that a free phone and 0$ monthly bill would make you happy
You will both fake laugh and the ball is back in their court...
They will make another offer
You can at this point take it leave it and return to step 4 again, or you can make changes to their most recent offer and tweak till you get what you want.
Just make sure you are educated on what deals they are currently offering, and don't get greedy, and don't be afraid to say you will leave... they NEED to retain your business. They will work with you.
AND MOST OF ALL, be nice, being mean to them will get you no where, just be firm, but polite and friendly.
___________________
“Where’s your will to be weird?”
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Sep-28-2010 03:35
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*~LiSa-LoO~*
Ferry Corsten's bitch
Registered: Mar 2003
Location: on holiday
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quote: | Originally posted by DJ Mach X
Yes, I know how to... it's not hard!
Don't lie... just let them do what you expect them to do and what thier job is...
Let them know you're unhappy
Let them know why you're unhappy
Let them offer you something to make you happy again
Let them know that offer is appreciated but not enough to make you happy
They will ask you what will make you happy
Make a joke that a free phone and 0$ monthly bill would make you happy
You will both fake laugh and the ball is back in their court...
They will make another offer
You can at this point take it leave it and return to step 4 again, or you can make changes to their most recent offer and tweak till you get what you want.
Just make sure you are educated on what deals they are currently offering, and don't get greedy, and don't be afraid to say you will leave... they NEED to retain your business. They will work with you.
AND MOST OF ALL, be nice, being mean to them will get you no where, just be firm, but polite and friendly. |
lol, you don't need to coach me. I've been with Rogers for over 10 years and have dealt with their customer service department on a number of occasions. I've gotten my last 2 phones through retentions.
___________________
Shut up and DANCE!!
House moves my body, Trance owns my soul, Progressive drives me wild
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Sep-28-2010 12:57
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LKD
Omni-peasant
Registered: Aug 2001
Location: Its June 18th, 2005, I'm at the Skybar
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Sep-28-2010 13:50
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