quote: | Originally posted by *~LiSa-LoO~*
Are you able to upgrade software etc. even if Rogers wouldn't let you? |
Yes, I know how to... it's not hard!
quote: | Originally posted by *~LiSa-LoO~*
I'm going to stick it out as long as I can with this phone. At least until December. Was gonna do one last Master Reset (I've had to do it so many times), but if it fucks up again before December, just get a new phone. I was definitely going to go through Retentions though and do some research on the phone forums to find out what the best deal is and exactly what to ask for (I got caught lying one time, b/c I said 'my friend got 300 long distance minutes' or something, and they knew it wasn't true, b/c it only came in installments of 200 or something like that. |
Don't lie... just let them do what you expect them to do and what thier job is...
Let them know you're unhappy
Let them know why you're unhappy
Let them offer you something to make you happy again
Let them know that offer is appreciated but not enough to make you happy
They will ask you what will make you happy
Make a joke that a free phone and 0$ monthly bill would make you happy
You will both fake laugh and the ball is back in their court...
They will make another offer
You can at this point take it leave it and return to step 4 again, or you can make changes to their most recent offer and tweak till you get what you want.
Just make sure you are educated on what deals they are currently offering, and don't get greedy, and don't be afraid to say you will leave... they NEED to retain your business. They will work with you.
AND MOST OF ALL, be nice, being mean to them will get you no where, just be firm, but polite and friendly.
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“Where’s your will to be weird?”
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