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LKD
Omni-peasant
Registered: Aug 2001
Location: Its June 18th, 2005, I'm at the Skybar
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Oct-12-2011 20:48
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TRANCEEEE
Supreme tranceaddict
Registered: May 2004
Location: Toronto
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Oct-12-2011 21:07
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Mach X
DEMF Ambassador
Registered: May 2007
Location: Hart Plaza, Detroit
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http://www.rim.com/newsroom/service-update.shtml
quote: |
BlackBerry Service Update
Wednesday 12th October – 17:44 (GMT-5)
Service update from RIM CIO
To All BlackBerry Customers:
I want to first apologize for the service interruptions and delays many of you have been experiencing this week. I also wanted to connect with you directly, give you an update on the service issues we are trying to solve, and answer some of the questions and concerns you’ve expressed.
You’ve depended on us for reliable, real-time communications, and right now we’re letting you down. We are taking this very seriously and have people around the world working around the clock to address this situation. We believe we understand why this happened and we are working to restore normal service levels in all markets as quickly as we can.
Here is the current status of service and issues for the various regions that were impacted:
For Europe, Middle East, India and Africa (EMEIA):
Email systems are operating and we are continuing to clear any backlogged messages. Support teams are working to minimize the impact on our customers.
BBM traffic is online and traffic is passing successfully
Browsing is temporarily unavailable as the Support teams monitor service stability and continue to assess when this service can be safely brought online
Support teams have added capacity to help with message delivery between regions and continents
For Canada and Latin America:
Email systems are operating and we are continuing to clear any backlogged messages. Support teams are working to minimize the impact on our customers
BBM and browsing services are online and traffic is passing successfully (except for three carrier networks in Latin America that are serviced by the EMEIA infrastructure – browsing is temporarily unavailable for those three carrier networks)
Support teams are investigating reports of BBM delays
For the U.S.:
Email systems are operating and we are continuing to clear any backlogged messages. Support teams are working to minimize the impact on our customers.
Support teams have added capacity to help with message delivery between regions and continents
BBM and browsing services are online and traffic is passing successfully
Support teams are investigating reports of BBM delays
We will provide regular updates on BlackBerry.com, RIM.com and via our social channels. We are doing everything in our power to restore regular service everywhere and to restore your trust in us.
Yours sincerely,
Robin Bienfait
Chief Information Officer, RIM
Wednesday 12th October – 16:12 (GMT-5)
RIM is aware of a hoax message that has been circulated recently amongst certain BlackBerry Messenger (BBM) users. This is a hoax chain message. The message did not originate from RIM and does not impact the security of BlackBerry smartphones. Hoax messages are unfortunately an industry-wide issue. Any social messaging application on any platform, mobile or PC can be used to attempt to convince users to forward such hoax messages to one or more of their contacts. RIM recommends that users simply ignore the message and do not forward it, since this would only serve to expand the reach of the hoax message.
Wednesday 12th October - 15:00 (GMT-5)
Listen to the BlackBerry Service Update Press Conference.
Wednesday 12th October – 14:38 (GMT-5)
We continue to work on clearing the message backlog in order to eliminate delays. Thank you for your patience.
Wednesday 12th October – 9:45 (GMT-5)
BlackBerry subscribers in the Americas may be experiencing intermittent service delays this morning. We are working to resolve the situation as quickly as possible and we apologize to our customers for any inconvenience. We will provide a further update as soon as more information is available.
Wednesday 12th October – 12:00 (GMT+1)
We know that many of you are still experiencing service problems. The resolution of this service issue is our Number One priority right now and we are working night and day to restore all BlackBerry services to normal levels. We will continue to keep this page updated.
Tuesday 11th October - 21:30 (GMT+1)
The messaging and browsing delays that some of you are still experiencing were caused by a core switch failure within RIM’s infrastructure. Although the system is designed to failover to a back-up switch, the failover did not function as previously tested. As a result, a large backlog of data was generated and we are now working to clear that backlog and restore normal service as quickly as possible. We sincerely apologise for the inconvenience caused to many of you and we will continue to keep you informed.
Tuesday 11th October - 16:00 (GMT+1)
Some of you are experiencing messaging and browsing delays. We are working to restore normal service as quickly as possible and we apologise for any inconvenience this has caused.
Monday 10th October - 20:46 (GMT+1)
Our sincere apologies to all of you affected by today's BlackBerry service issues.
Monday 10th October - 15:00 (GMT+1)
We are currently working to resolve an issue impacting some of our BlackBerry customers in the Europe, Middle East and Africa region. In the meantime, we apologise to you for any inconvenience, and thank you for your patience.
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___________________
“Where’s your will to be weird?”
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Oct-12-2011 23:28
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LKD
Omni-peasant
Registered: Aug 2001
Location: Its June 18th, 2005, I'm at the Skybar
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Oct-13-2011 22:48
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Mach X
DEMF Ambassador
Registered: May 2007
Location: Hart Plaza, Detroit
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Research In Motion Offers Free Premium Apps to Customers Following Service Interruptions
http://press.rim.com/release.jsp?id=5214
quote: | Waterloo, ON - Research In Motion (RIM) (NASDAQ: RIMM; TSX: RIM) announced today that a selection of premium apps worth a total value of more than US $100 will be offered free of charge to subscribers as an expression of appreciation for their patience during the recent service disruptions. The apps will be made available to customers over the coming weeks on BlackBerry® App World™ and will continue to be available until December 31, 2011.*
“Our global network supports the communications needs of more than 70 million customers,” said RIM Co-CEO Mike Lazaridis. “We truly appreciate and value our relationship with our customers. We’ve worked hard to earn their trust over the past 12 years, and we’re committed to providing the high standard of reliability they expect, today and in the future.”
The complete selection of premium apps will become available to download at BlackBerry App World over a period of four weeks beginning Wednesday, October 19th. The selections over this period will include the following (with more to come):
• SIMS 3 - Electronic Arts
• Bejeweled - Electronic Arts
• N.O.V.A. - Gameloft
• Texas Hold’em Poker 2 - Gameloft
• Bubble Bash 2 - Gameloft
• Photo Editor Ultimate - Ice Cold Apps
• DriveSafe.ly Pro - iSpeech.org
• iSpeech Translator Pro - iSpeech.org
• Drive Safe.ly Enterprise - iSpeech.org
• Nobex Radio™ Premium - Nobex
• Shazam Encore - Shazam
• Vlingo Plus: Virtual Assistant - Vlingo
RIM’s enterprise customers will also be offered one month of free Technical Support. Current customers will be offered a complimentary one month extension of their existing Technical Support contract, and customers who do not currently have a Technical Support contract will be offered a one month trial of RIM’s BlackBerry Technical Support Services - Enhanced Support, free of charge. Additional details about the program and information about how to register will be available at www.blackberry.com/enterpriseoffer.
“We are grateful to our loyal BlackBerry customers for their patience,” added Lazaridis. “We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again.” |
RIM Unveils BlackBerry BBX – Combines the Best of BlackBerry and QNX to Provide a Next Generation Platform for BlackBerry Smartphones and Tablets
http://press.rim.com/release.jsp?id=5230
quote: | Additional announcements and highlights from BlackBerry DevCon Americas 2011 include: • BlackBerry WebWorks and HTML5 apps compatible with current BlackBerry smartphones and tablets will run on future BBX-based devices • Native SDK for BlackBerry PlayBook goes gold; released for general availability • SDK for Adobe AIR Now Supports Adobe AIR 3.0 • BlackBerry PlayBook OS 2.0 Developer Beta now available, includes BlackBerry Runtime for Android Apps
San Francisco, CA – BlackBerry DevCon Americas 2011 - At BlackBerry DevCon Americas 2011, Research In Motion (RIM) (NASDAQ: RIMM; TSX: RIM) today unveiled BlackBerry BBX, its next generation mobile platform that takes the best of the BlackBerry® platform and the best of the QNX® platform to connect people, devices, content and services.
In addition, RIM announced a series of developer tool updates, including WebWorks for BlackBerry smartphones and tablets, the Native SDK for the BlackBerry PlayBook and a developer beta of BlackBerry PlayBook OS 2.0 with support for running Android applications. RIM also provided direction for developers on how to best develop and monetize their BlackBerry applications for today and for the future.
"With nearly 5 million BlackBerry apps downloaded daily, our customers have made BlackBerry one of the most profitable platforms for developers," said Mike Lazaridis, President and Co-CEO at RIM. "At DevCon today, we're giving developers the tools they need to build richer applications and we’re providing direction on how to best develop their smartphone and tablet apps as the BlackBerry and QNX platforms converge into our next generation BBX platform." |
___________________
“Where’s your will to be weird?”
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Oct-19-2011 00:55
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Mach X
DEMF Ambassador
Registered: May 2007
Location: Hart Plaza, Detroit
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First of the free apps released today...
DriveSafe.ly Pro - Compliments of BlackBerry®
http://appworld.blackberry.com/webs...t/61844?lang=en
quote: | Thank you for choosing and supporting BlackBerry®. In appreciation, DriveSafe.ly Pro is free of charge for a limited time (a $19.99 USD value), compliments of BlackBerry.
* #1 MOBILE APP AGAINST DISTRACTED DRIVING
*OVER 12 MIL USERS, 600 MIL POTENTIAL DISTRACTED DRIVING INCIDENTS PREVENTED
*FEATURED ON CNN, CNET, ABC, FOX, TECHCRUNCH, CRACKBERRY & MORE
DriveSafe.ly 2.0 speaks txt (SMS) and email messages aloud so you can concentrate on the road. Eliminate temptation to drive distracted-let DriveSafe.ly read txts (texts) and respond by voice with Pro.
DriveSafe.ly 2.0 Pro lets you chat by sending text responses by voice and use voice commands like: repeat message, or call back sender. Drive safe listening to messages without texting while driving or reading emails in car. Drive - respond by voice, hands-free. DriveSafe.ly stops texting while driving (TWD).
-Play incoming txt (text) SMS/email messages
-Play messages on demand
-App does not slow down your phone
-Customizable auto-response and timeout duration
-Text to Speech and voice recognition powered by www.iSpeech.org Mobile TTS, ASR API for Developers
-7.0 support and now support all Countries
-Support for the following languages |
___________________
“Where’s your will to be weird?”
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Oct-20-2011 00:57
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