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So my insurance doesn't seem to want to replace my brothers stolen Droid with anything of real value. Since the Droid is on backorder they keep offering the LG Ally or the Motorola Devour which are both total shit. Whenever they call me to tell me that it will take up to 3 weeks for them to get the original Droid in stock I keep bitching at them to give me either the Droid 2 or the Droid X. Lets see where this goes...

quote:

Originally posted by Couch Nugget So my insurance doesn't seem to want to replace my brothers stolen Droid with anything of real value. Since the Droid is on backorder they keep offering the LG Ally or the Motorola Devour which are both total shit. Whenever they call me to tell me that it will take up to 3 weeks for them to get the original Droid in stock I keep bitching at them to give me either the Droid 2 or the Droid X. Lets see where this goes...

You need to talk to a supervisor. And if they try to say that those are comparable phones, ask them to tell you how they are.

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Originally posted by EgosXII jizz dreams are made of this. i wanted the fuckin evo, then this, way better lookin' one comes to aus, and it's gonna be a vodafone exclusive... i'm too goddamn impatient still happy with my desire though, tis epic win. link for aussies: http://ausdroid.net/2010/09/15/voda...t-the-desire-z/

I didn't want to know this

Nah, I love the Desire, and there's no way in hell I'm switching to Vodaphone, they suck

quote:

Originally posted by gehzumteufel You need to talk to a supervisor. And if they try to say that those are comparable phones, ask them to tell you how they are.

When in doubt, email people who are way too high on the food chain to be dealing with your relatively minor problem. Top corporate execs (national acct. managers, C-Os, etc.) hate getting this kind of stuff. Their time is ridiculously valuable, and they're also thinking about the time it's costing them to have their reps talk to you, so hearing that you've used up x hours of their time and yours, only to make you mad enough to write said email, usually leads to a really quick, and, often, over-reactionary solution.

Yes, I've done this. Yes, I know people who have done this. No, you can't email '[email protected]' and ask for the CEO.

quote:

Originally posted by shaw When in doubt, email people who are way too high on the food chain to be dealing with your relatively minor problem. Top corporate execs (national acct. managers, C-Os, etc.) hate getting this kind of stuff. Their time is ridiculously valuable, and they're also thinking about the time it's costing them to have their reps talk to you, so hearing that you've used up x hours of their time and yours, only to make you mad enough to write said email, usually leads to a really quick, and, often, over-reactionary solution. Yes, I've done this. Yes, I know people who have done this. No, you can't email '[email protected]' and ask for the CEO.

Oh I absolutely agree. That was my next suggestion if a supervisor didn't do shit.

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Originally posted by gehzumteufel Oh I absolutely agree. That was my next suggestion if a supervisor didn't do shit.

You can usually get a solution by just going through supervisors, but, once in a while, you'll run into a spot where you can't, or it's just taking too much time. I've only had to do it once for myself (I did it a lot when I was in sales). I had ordered a custom 2-iron from Titleist, and after 2 months and a dozen or so emails, still had nothing but a lack of an estimated ETA. One email to a certain exec and, within 48 hours, I had the club I ordered, along with their best bag, a dozen ProV1x balls, & a prototype putter that I still use today.

Obviously, you can't just go around trying to get free crap, but if you are actually at a dead end, it usually works out that way.

quote:

Originally posted by shaw When in doubt, email people who are way too high on the food chain to be dealing with your relatively minor problem. Top corporate execs (national acct. managers, C-Os, etc.) hate getting this kind of stuff. Their time is ridiculously valuable, and they're also thinking about the time it's costing them to have their reps talk to you, so hearing that you've used up x hours of their time and yours, only to make you mad enough to write said email, usually leads to a really quick, and, often, over-reactionary solution. Yes, I've done this. Yes, I know people who have done this. No, you can't email '[email protected]' and ask for the CEO.

Nice

Edit:

quote:

Originally posted by shaw You can usually get a solution by just going through supervisors, but, once in a while, you'll run into a spot where you can't, or it's just taking too much time. I've only had to do it once for myself (I did it a lot when I was in sales). I had ordered a custom 2-iron from Titleist, and after 2 months and a dozen or so emails, still had nothing but a lack of an estimated ETA. One email to a certain exec and, within 48 hours, I had the club I ordered, along with their best bag, a dozen ProV1x balls, & a prototype putter that I still use today. Obviously, you can't just go around trying to get free crap, but if you are actually at a dead end, it usually works out that way.

Even nicer!

quote:

Originally posted by shaw You can usually get a solution by just going through supervisors, but, once in a while, you'll run into a spot where you can't, or it's just taking too much time. I've only had to do it once for myself (I did it a lot when I was in sales). I had ordered a custom 2-iron from Titleist, and after 2 months and a dozen or so emails, still had nothing but a lack of an estimated ETA. One email to a certain exec and, within 48 hours, I had the club I ordered, along with their best bag, a dozen ProV1x balls, & a prototype putter that I still use today. Obviously, you can't just go around trying to get free crap, but if you are actually at a dead end, it usually works out that way.

Yeah that is the nice thing about emailing execs. They just get shit done. I never thought to do it till I started reading the consumerist a few years ago. They constantly advise people to do this, and it seems to work without fail for the most part.

Blegh. The consumerist ftmfl.

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Originally posted by shaw I fucking hate the consumerist.

lol why?

They advocate taking advantage of everything (to the point of self-detriment) and unfairly criticize companies, due to what can only be assumed to be complete ignorance of the nature and operations of any sort of working environment involving sales or public interaction, in general.

Also, for a company that advocates such anti-consumerist practices, their name is preposterous.

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Originally posted by shaw They advocate taking advantage of everything (to the point of self-detriment) and unfairly criticize companies, due to what can only be assumed to be complete ignorance of the nature and operations of any sort of working environment involving sales or public interaction, in general.

And this here is why I pretty much quit reading the site. I got sick of seeing this kind of shit.

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Originally posted by gehzumteufel And this here is why I pretty much quit reading the site. I got sick of seeing this kind of shit.

Then why did you ask?

quote:

Originally posted by shaw Then why did you ask?

lol why not?

Yaaay! I am finally getting a new phone this Sunday! Now hopefully I can talk my grandma into letting me have texting.

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Originally posted by Banora Yaaay! I am finally getting a new phone this Sunday! Now hopefully I can talk my grandma into letting me have texting.

I didn't know Jitterbugs could text.

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Originally posted by Banora Now hopefully I can talk my grandma into letting me have texting.

Letting you have texting?

speaking of not having texting...

I want one of these for nights out:

http://www.johnsphones.com/store/jo...one-snow/item24


Unfortunately, Germans don't know that GSM is worthless in the US.

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Originally posted by Sushipunk Letting you have texting?

Yeah, she agreed to pay for my cellphone while I was in school as long as I have over a 3.5. But, being a grandma, she doesn't understand why I can't just 'pick up the phone and call someone' instead of texting. So she had the feature turned off.

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Originally posted by shaw I didn't know Jitterbugs could text.

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Originally posted by shaw speaking of not having texting... I want one of these for nights out: http://www.johnsphones.com/store/jo...one-snow/item24 Unfortunately, Germans don't know that GSM is worthless in the US.

Worthless for those of you on CDMA. Would be quite fine for me.

Also, Verizon is going to a GSM 4g standard...soo.....

Nooooooooooooooooooo

quote:

Originally posted by shaw Nooooooooooooooooooo

You will benefit in the end. Less development time for a device, less hassle because they will only have to support 1 standard at some point, as opposed to 2.

when?

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Originally posted by shaw when?

Well the LTE network is lit, and will be available for consumers next year. It will start as data only, but they are going to be doing voice over LTE also. So figure in the next two years, there will start to be a transition to the new stuff, and within 5 years, CDMA will be legacy.

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