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Posted by ledge on Jan-24-2002 20:13:

I always get a confirmation email within 24 hours. I would drop them an email and ask if they got your order? They may not have recieved it, they have never let me down & I have been using them for the past year.


Posted by hapamoto on Feb-07-2002 07:06:

yah.. fuck htfr.com, about a year ago i was trying to order "desire" by Tony Price and htfr was the only place that had it (supposedly) and i placed my order but for some reason they never contacted me and the money never was charged to my credit card, after numerous emails they finally told me they didn't have but it took them about a month to get back to me.. poor customer service..

i don't like satelliterecords.com because their shipping is outrageous and their realaudio links don't work..

www.dancerecords.com is a good shop, they offer free shipping if you place an order over $50 and their realaudio links work

www.danceimports.com is also a good place but their selection is limited, great customer service though and they offer free shipping if you order 5 or more records (w/in the us and discounted shipping outside the us)

www.dmcrecords.com has a huge selection but you might want to call or email them first before placing an order because their actual in-store inventory doesn't always match the online inventory but i have ordered from them and received my stuff the next day (but i do only live about an 2hrs away)


Posted by f120man on Feb-09-2002 20:26:

what do you guys think about HTFR when merchandise is purchased? all ive read so far is about HTFR is not good with records, does this apply to thier merchandise too?


Posted by Halcyon on Feb-10-2002 16:29:

Well, exactly a month ago I ordered like 50 vinyls from www.web-records.com. Before that I emailed them asking in how much time since the order I can get records (I'm from Israel). Got an answer - 1-2 weeks max.

A month is over, they even don't reply to my emails since the order (though I've got a confirmation mail the same day).

Now i'm kinda confused.. I have no problem to order them from some other place (I will try your recomendations, thanks all ), but they can charge my credit card in any second (say, in a month,two,three...) when I won't need these records at all!


Posted by DJTrube on Feb-12-2002 00:13:

Smiley DJ

HTFR crap!!!!!! I dont think so. I have ordered about 50 records from there and a tape deck as well, and headphones. I got most of them next day as well. HTFR isnt crap you all just dont know how to use the wbsite properly.

DJ Trube


Posted by Dmatrox on Mar-05-2002 01:01:

quote:
Originally posted by DJTrube
HTFR crap!!!!!!

HTFR isnt crap you all just dont know how to use the wbsite properly.


Yes HTFR crap!!

People have different experiences than you have


Posted by toxa on Mar-07-2002 00:02:

I have a quick question......chemikal records...they only sell vinyls right?

Because I want to make a purchase and all of the titles i chose they refer to as discs?
Do they mean vinyls?


Posted by Special_K on Mar-19-2002 20:32:

Wookieslut have you orderd off dotvinyl.com? I gacve them my credti card info but thay havnt gotten back to me yet. I dont know what the hell there trying to pull.


Posted by Mark on Mar-20-2002 02:01:

quote:
Originally posted by Special_K
Wookieslut have you orderd off dotvinyl.com? I gacve them my credti card info but thay havnt gotten back to me yet. I dont know what the hell there trying to pull.


i have ordered from dotvinyl before....actually i mean i 'tried' to order from them before. i did the same thing as you and at the webpage after hitting submit, they say everything is nice and rosy and that my vinyls will arrive blah blah blah and some shit about sending me an email to confirm. well weeks have went by and they haven't sent me shit. no vinyl. no email. i sent them an email and they don't reply. fucking asses they are. i'm pretty sure my order had not gone through for some reason but i can understand what you are going through. now you probably don't know whether to re-order or not. anyway from what i heard, they recently had some kind of server crash or whatever but any orders in the last week or so are gone and you have to re-order. same goes for emails sent to them. they won't have it. so i guess you might wanna contact them about it. then again they screwed me over when they weren't have any trouble with their computers, so just becareful with them.


Posted by Special_K on Mar-20-2002 07:54:

Ya I found out about there server crash so i re-sent the order, i also sent them an e-mail saying that i wanted an order confirmation within a day otherwise i would go through someone else. Less then 4 hours later they sent me an e-mail saying that all my selections were in stock and they would ship it tommorow....so its all good. Im glad because most the records i orderd were promos that i couldnt find anywhere else.


Posted by Andrew K on Mar-23-2002 22:03:

I had some previous bad experiences with HTFR but I ordered a mk2 1210 from them since they were the only one who would send to greece.
Thank god it came OK And just in 2 days time!


Posted by Raptor on Mar-23-2002 22:26:

i orderd a record bag a UDG bag like freaken 3 weeks ago and i still haven't received it yet!


Posted by Az on Mar-24-2002 00:56:

quote:
Originally posted by barryfigiel
Yeh I use Chemical records quite regularly...they provide a very quick, very professional service in my opinion. Not like the clowns at HTFR...

Chemical records ripped me big time, all these VAT charges they add on after you've ordered, and sending me the wrong vinyls
but HTFR is by far the shittest place on earth


Posted by rawkus rowan on Mar-28-2002 13:16:

quote:
Originally posted by FASTDJMP3
guys stop buying from htfr , juno , etc ... they are scammers


ive never had a problem with juno b4, ive always got my records the next day at like 8.30 in the morning (which i have to get out of bed for!) in excellent condition and they charge very fair prices for the tunes and the shipping

2 big thumbs up for juno. never tried htfr, was considering it but now i'm not gonna bother, cheers peeps!

rr


Posted by f120man on Mar-28-2002 20:03:

hey raptor you get your UDG bag yet? cause i ordered one a week ago too, and i was forced to pay express shipping in order to buy it. havnt got my shit yet =/


Posted by Mark on Mar-29-2002 03:43:

everyone should just order from dancegrooves. right now i only order from them. very very fast delivery and the prices are great. massive selection of all types of vinyls too.


Posted by P4z! on Mar-31-2002 01:16:

quote:
Originally posted by FASTDJMP3
guys stop buying from htfr , juno , etc ... they are scammers

the best vinyl shop online is CHEMICAL RECORDS http://www.chemical-records.co.uk , why ? because :
1-the prices comparing to the other shops are low (specially if u live OUTSIDE the UK , u don't pay taxes)
-the shipping cost for 1 vinyl is the lowest i have seen (2 pounds)
-the shipping is the FASTEST ever (not DHL or UPS , normal shipping) i ordered 4 vinyls separately and they all came after 7 to 10 days (depending on the day u ordered)
-whenever u contact them they quickly answer u in a polite and respectuous maner


Hmm so u mean that if I order 1 vinyl, the shipping costs 2 pounds, and if I order, say 5 vinyls, the shipping cost 5 x 2 pounds = 10 pounds? Or do u mean that the shipping cost 2 pounds even if I order more than 1 vinyls?


Posted by Mark on Mar-31-2002 02:45:

no its 2.00 for the first
2.20 for two vinyls and then you add 1.10 for each one

so if you order 5 it will cost you 5.50 for shipping


Posted by Dj Flesch on Apr-07-2002 15:31:

record store

I'm pretty surprised that no one has posted www.gemm.com here! It's an awesome searchable database of about 12,000 record stores around the world that have their inventories listed. It's complete with cds, vinyl and merchant ratings! I've gotten a lot of my music that I can't find on cdnow or amazon from gemm.com. I'd highly suggest this site!


Posted by lexiconavenue on Apr-19-2002 23:15:

another piece of hate mail against htfr. i ordered a pair of ortofon nightclubs from them a few months ago. after waiting a week without any word from them, i emailed them asking if they had had a chance to ship out the order...they responded 2 days later asking me to fax them a copy of my drivers license to them so they could bill my credit card properly. i questioned why they wanted to see my drivers license, pointing out that more than 90% of internet orders are processed via credit cards. they responded, again 2 days later, saying that they wanted to be sure that it was me and not somebody frauding my cc. so i cancelled the order and that was that...htfr is shite.

eLLtd|leXi


Posted by Special_K on Apr-28-2002 22:29:

Well i recieved my records from dotvinyl some time ago. All of them arrived in perfect condition......as it stands i give www.dotvinyl.com thumbs up.

Awsome customer service as well.


Posted by Acid Circus on May-12-2002 15:55:

Have to say, I've never ever considered buying vinyl from HTFR, but they have been good with equipment side of things for me! Got my entire set up from them and it came within a week. I also ordered a UDG bag from them but it was not in stock (they e-mailed me to tell me this), and they then e-mailed me 2 days later when it was back in stock to tell me it had been dispatched, it arrived the next day!

I have used both dotvinyl and chemical before and have had no problem with either, have to say chemical has a better variety of trance tunes and that their customer service is slightly better. And they were nice enough to link to my site from theirs, which brings in quite a lot of traffic!


Posted by DJ Mikey Mike on May-21-2002 20:29:

quote:
Originally posted by Acid Circus
Have to say, I've never ever considered buying vinyl from HTFR, but they have been good with equipment side of things for me! Got my entire set up from them and it came within a week. I also ordered a UDG bag from them but it was not in stock (they e-mailed me to tell me this), and they then e-mailed me 2 days later when it was back in stock to tell me it had been dispatched, it arrived the next day!


im thinking of ordering my setup from them HTFR coz they are offering some well cheap packages. After reading this thread im a little worried. Would u mind reassuring me that getting my equipment from here will all be ok. Can anyone else who has ordered equipment from them before tell me ur stories. What kinda guarantes come with there stuff?

peace

mikey (little worried and confused )


Posted by billu on Jun-06-2002 04:59:

yo FUCK HTFR!!!!!!!!!!


Posted by burns on Jun-11-2002 23:20:

I have never ordered from that shit hole and i never willl !!!!!

I rang the store before and the man on the phone was the cockiest twat i ever spoke too


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