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Posted by SuspicionVandit on May-19-2007 15:33:

Re: damn call centers!

quote:
Originally posted by gehzumteufel

one time i had to verify my XP key through the phone and the guy couldn't make out a "two!" from a "six??"
after about a minute of clarifying, he verifies the key with me but says its invalid. "two! "six??" "two!"
verifies again, invalid. So i ask him to ask what key is on his screen and he still has my "two!"s with "six"es
i hung up and re-dailed 5 minutes later and the same guy picked up.
Then he asked for only the first quarter of my CD Key before he said "ok, good enough. you are going to be validated, here you go"

Posted by chach on May-19-2007 15:34:

haha nchs is a cow ******!

Posted by AndreaCKY772 on May-19-2007 15:52:

quote:
Originally posted by noikeee
I can feel the Ku Klux Klan all over this thread.

lol

but anyhow, i wasn't aware they use "american" names. they should just use their own. like someone else said, they should make a nickname or something.

i haven't encountered a situation on the phone where i couldn't understand someone when they asked for help so i don't know (at least not that i remember). i heard they hve a lot of indian callers for dell or something though...

Posted by smakmagik on May-19-2007 16:15:

....

quote:
Originally posted by nchs09
ya fuck those indians and their crappy english and their shitty jobs

FUCK THEM AND THEIR HOLY COWS!

or maybe just fuck your mum?

Posted by nchs09 on May-19-2007 16:46:

Re: ....

quote:
Originally posted by smakmagik
or maybe just fuck your mum?
ok brb.

Posted by noikeee on May-19-2007 16:56:

quote:
Originally posted by nchs09
ya fuck those indians and their crappy english and their shitty jobs

FUCK THEM AND THEIR HOLY COWS!

you wanna fuck holy cows? sick bastard

Posted by Eric Siefer on May-20-2007 01:06:

I know quite a few people that work at a call center, and it is a shitty job but the pay is good.
Of course they can speak clear English....

I remember watching a video in my operations/productions mgt course a few years ago about call centers in india though.
Many of them require the employees to go through a voice neutralization course in order to work there. From the sound of it on the video it works pretty damn good. I just wish some of my past professors would have had a voice neutralization course.

Posted by TazZ-erT on May-20-2007 03:30:

I currently work in a call center.. Been with them around 6 months now. Working for Sky Broadband.. The amount of people i get through saying "Thank god I'm actually speaking to somebody who understands me" is amazing. I have also noticed the Indian and Phillipnes call centers are quite shitty(at actually fixing problems)... But they hit targets so they're better than us Still i don't care, pretty good incentives i.e we get an extra �100 bonus(around $200) for just not taking a sick day! Plus we get Sky services half price

Posted by d_bag on May-20-2007 06:45:

lol someone called me once and started talking, and after about half a minute, I was like "ok ok hold on, what language are you speaking?" and I was serious. Then I told them it was a bad time to call. I couldn't even make out what company was calling me!

Posted by Trance Nutter on May-20-2007 07:00:

I can understand helpdesks when you ring them using English names because it makes it easier to folow up on later (assuming they use the same English name all the time). What I don't get is when its telemarketers ringing and using English names, its just odd, I'm not going to buy whatever crap you're selling (usually long distance phone deals) even if you use a fake English name. Having said that, all telemarketers are the scum of the earth no matter where they come from

Best time was when an AAPT (phone compnay) telemarketer rang up and started all their spiel and asked who my phone was currently with, I said Primus to which they replied, "oh, ok, sorry if you're with Primus we can't help you" and hung up.

Posted by nchs09 on May-20-2007 07:06:

quote:
Originally posted by Trance Nutter
Having said that, all telemarketers are the scum of the earth no matter where they come from

ah how i hate some jobs.... telemarketers and fucking television weather man!

hey! if u cant predict the weather and you are constantly off by a day or 2.. how about you fuck off and not try guessing @ all you fucking penis!

Posted by Sushipunk on May-20-2007 07:09:

quote:
Originally posted by Trance Nutter
I can understand helpdesks when you ring them using English names because it makes it easier to folow up on later (assuming they use the same English name all the time). What I don't get is when its telemarketers ringing and using English names, its just odd, I'm not going to buy whatever crap you're selling (usually long distance phone deals) even if you use a fake English name. Having said that, all telemarketers are the scum of the earth no matter where they come from

Best time was when an AAPT (phone compnay) telemarketer rang up and started all their spiel and asked who my phone was currently with, I said Primus to which they replied, "oh, ok, sorry if you're with Primus we can't help you" and hung up.

To any Australians reading this thread, there is now an 'Anti-Telemarketing' list you can put yourself on, meaning no more spam calls from all those fu*kers, or they risk a big-ass fine for the company they work for. Charities excluded...

The link is: https://www.donotcall.gov.au/

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