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-- really weird coaxial cable jack problem...
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Posted by gehzumteufel on May-21-2008 17:17:

Do you have a cable box on the TV that is having a problem?


Posted by glass on May-21-2008 18:08:

quote:
Originally posted by gehzumteufel
Is it on a splitter? if so then you may need to replace the splitter. Also, how many total outlets do you have active? And do you have any tv's on that level in other rooms? If so are they all fine?

Myra: Only if they are jacked into your tap (the thing in the yard or street) would you be affected. Otherwise it will be fine.

PS: I used to work for a cable company.



Yep, proubly the splitter. Usually when they start going bad the outside gold covering wears off and you see the flat almuninun finish.


Posted by PatMcGroin on May-21-2008 20:34:

the tv is not the problem... the cable modem is not the problem... the splitter is not the problem... there is no cable box. its from the wall coaxial jack --> splitter --> back of tv & cable modem... thats it.

my best guess is the problem is the internal connections of the coaxial wall jack. something has to be fucked up there. my tv reception and the internet connection is fine, until the wall jack starts heating up, then the reception and internet connection go. the reception on the tv will go slowly and just keep getting worse until finally its just snow. i guess thats when the damn thing is heating up to extremes where the signal is getting distorted thus causing the reception problem.

ive replaced the cables... ive replaced the splitter... but that doesnt matter anyway, because the splitter never got hot. only the coaxial wall jack and the end of the coaxial cable that was connected to wall jack.


Posted by gehzumteufel on May-22-2008 01:16:

quote:
Originally posted by PatMcGroin
the tv is not the problem... the cable modem is not the problem... the splitter is not the problem... there is no cable box. its from the wall coaxial jack --> splitter --> back of tv & cable modem... thats it.

my best guess is the problem is the internal connections of the coaxial wall jack. something has to be fucked up there. my tv reception and the internet connection is fine, until the wall jack starts heating up, then the reception and internet connection go. the reception on the tv will go slowly and just keep getting worse until finally its just snow. i guess thats when the damn thing is heating up to extremes where the signal is getting distorted thus causing the reception problem.

ive replaced the cables... ive replaced the splitter... but that doesnt matter anyway, because the splitter never got hot. only the coaxial wall jack and the end of the coaxial cable that was connected to wall jack.

I think you got it right then. The jack itself can be dead too. They should replace that when they come. Or you can save yourself the hassle and time, and run down to home depot and get one yourself. They are really easy to fix. They usually are just couplers. The jack is like $2.00


Posted by PatMcGroin on May-22-2008 01:32:

quote:
Originally posted by gehzumteufel
I think you got it right then. The jack itself can be dead too. They should replace that when they come. Or you can save yourself the hassle and time, and run down to home depot and get one yourself. They are really easy to fix. They usually are just couplers. The jack is like $2.00


i wonder then if i should just wait for them since they are coming out friday anyway, or if i should take the jack off the wall and see whats behind there, not necessarily do anything. but im a pretty big nerd when it comes to that kinda shit, hence i wanna know whats behind there.


Posted by gehzumteufel on May-22-2008 01:34:

quote:
Originally posted by PatMcGroin
i wonder then if i should just wait for them since they are coming out friday anyway, or if i should take the jack off the wall and see whats behind there, not necessarily do anything. but im a pretty big nerd when it comes to that kinda shit, hence i wanna know whats behind there.

I am telling you it is nothing but a coupler. The coupler could be bad, and therefore causing problems. The jacks literally are just 2 of the things you screw the cable onto back to back. Like a 2 sided bold really. Take it out now, and check it out.

edit//it is literally the pic below but in a wall plate.


Posted by PatMcGroin on May-22-2008 01:53:

quote:
Originally posted by gehzumteufel
I am telling you it is nothing but a coupler. The coupler could be bad, and therefore causing problems. The jacks literally are just 2 of the things you screw the cable onto back to back. Like a 2 sided bold really. Take it out now, and check it out.

edit//it is literally the pic below but in a wall plate.


okay... so what i did was removed the coupler... and placed a splitter in between, since obviously i dont have an extra coupler laying around. the reception seems to be better, and obviously the internet is working right now, but when i wiggled the cable coming out of the wall, the reception gets kinda shitty.

ima leave it plugged in like this and see if it heats up. if it does, then i guess the cable inside the wall has to be replaced.


Posted by gehzumteufel on May-22-2008 01:57:

quote:
Originally posted by PatMcGroin
okay... so what i did was removed the coupler... and placed a splitter in between, since obviously i dont have an extra coupler laying around. the reception seems to be better, and obviously the internet is working right now, but when i wiggled the cable coming out of the wall, the reception gets kinda shitty.

ima leave it plugged in like this and see if it heats up. if it does, then i guess the cable inside the wall has to be replaced.

Yeah. If that is the case, the cable guy will ONLY do external wiring. A rare few will do wiring inside the wall, but that is VERY rare. They usually tell you to call an electrician.


Posted by Al on May-22-2008 02:12:

how far are you from the cable box in your neighbourhood?


Posted by Ted Promo on May-22-2008 02:16:

I heard everyone who works at Office Depot wears capes. Ask them.


Posted by PatMcGroin on May-22-2008 02:48:

quote:
Originally posted by gehzumteufel
Yeah. If that is the case, the cable guy will ONLY do external wiring. A rare few will do wiring inside the wall, but that is VERY rare. They usually tell you to call an electrician.


well wow that would be gay. im about 50 mins in with this new configuration and its working fine so far. *knocks on wood* thanks for your help!

i hate to hear the shit about the electrician crap though. for about the past 3 weeks, the light in my house has been flickering. like it dims down for a few seconds every couple of minutes. some fucked up shit with the wiring in the neighborhood. we called the power company and they sent someone out, but never told us anything. we called again wondering why they hadnt stopped by. they told us they had stopped by and that we needed to call an electrician to come fix the problem. we spoke with our neighbors and same shit with them. they had two different electricians come out to their house at $200 each without them even doing anything. both electricians told them the power company had to come fix it. but because we live in a community, the association has to call the power company and have them come out. wtf?! so now we're on the associations ass to call them but so far nothing has happened and basically i just wanna kick everyone in nuts.


Posted by gehzumteufel on May-22-2008 03:12:

quote:
Originally posted by jeeper_095
how far are you from the cable box in your neighbourhood?

It does not matter. Cable is not subject to the problems you are trying to infer. Cable has amplifiers installed all over to combat all the problems you are referencing. Learn a little about cable network design before suggesting things.

quote:
Originally posted by PatMcGroin
well wow that would be gay. im about 50 mins in with this new configuration and its working fine so far. *knocks on wood* thanks for your help!

i hate to hear the shit about the electrician crap though. for about the past 3 weeks, the light in my house has been flickering. like it dims down for a few seconds every couple of minutes. some fucked up shit with the wiring in the neighborhood. we called the power company and they sent someone out, but never told us anything. we called again wondering why they hadnt stopped by. they told us they had stopped by and that we needed to call an electrician to come fix the problem. we spoke with our neighbors and same shit with them. they had two different electricians come out to their house at $200 each without them even doing anything. both electricians told them the power company had to come fix it. but because we live in a community, the association has to call the power company and have them come out. wtf?! so now we're on the associations ass to call them but so far nothing has happened and basically i just wanna kick everyone in nuts.

That fucking BLOWS. But if the neighbor is having a problem also, then don't call the electrician. It is a community-wide problem.


Posted by PatMcGroin on May-22-2008 03:29:

quote:
Originally posted by gehzumteufel
That fucking BLOWS. But if the neighbor is having a problem also, then don't call the electrician. It is a community-wide problem.


no way am i wasting $200. fuck that. the association can hate me all they want, but they will fucking call the power company and get this shit of a problem fixed.


Posted by gehzumteufel on May-22-2008 03:33:

quote:
Originally posted by PatMcGroin
no way am i wasting $200. fuck that. the association can hate me all they want, but they will fucking call the power company and get this shit of a problem fixed.

Exactly.


Posted by PatMcGroin on May-22-2008 19:19:

well i guess im fucked. even without a coupler, just the setup i had from the coaxial cable out of the wall to a splitter, it still heated up and this morning the signal was fucked up exactly how ive been describing. i guess its the cable in the wall or possibly something else thats fucked up.

i guess we'll see tomorrow when the cable guy comes by...


Posted by gehzumteufel on May-22-2008 19:38:

quote:
Originally posted by PatMcGroin
well i guess im fucked. even without a coupler, just the setup i had from the coaxial cable out of the wall to a splitter, it still heated up and this morning the signal was fucked up exactly how ive been describing. i guess its the cable in the wall or possibly something else thats fucked up.

i guess we'll see tomorrow when the cable guy comes by...

Well that blows. It is the wire then for sure. At least you did what you could to eliminate all the other possibilities! Really, being a more informed cable customer, keeps the techs happy. Honestly, when he comes to the door, tell him exactly what you did, how you did it, and the symptoms that accompanied each and every test. Even if they are the same symptoms, say that. The techs really enjoy going to a customers house and they are relatively knowledgeable and have tried to troubleshoot it as much as possible without being the expert.


Posted by gehzumteufel on May-22-2008 19:39:

Oh, and it still could be a splitter, just one that you don't have access to.


Posted by PatMcGroin on May-22-2008 19:52:

quote:
Originally posted by gehzumteufel
Well that blows. It is the wire then for sure. At least you did what you could to eliminate all the other possibilities! Really, being a more informed cable customer, keeps the techs happy. Honestly, when he comes to the door, tell him exactly what you did, how you did it, and the symptoms that accompanied each and every test. Even if they are the same symptoms, say that. The techs really enjoy going to a customers house and they are relatively knowledgeable and have tried to troubleshoot it as much as possible without being the expert.


yea i always do this... we'll see whats up tomorrow.


Posted by gehzumteufel on May-22-2008 19:58:

Cool. Let me know. I am curious.


Posted by PatMcGroin on May-22-2008 20:02:

quote:
Originally posted by gehzumteufel
Cool. Let me know. I am curious.


def will. thanks again for you help. although obviously the problem is not fixed completely, taking out the coupler and replacing it with a splitter did make everything better. other than this morning... the signal has been clean since last night, whereas before it was happening every hour almost.


Posted by gehzumteufel on May-22-2008 20:12:

quote:
Originally posted by PatMcGroin
def will. thanks again for you help. although obviously the problem is not fixed completely, taking out the coupler and replacing it with a splitter did make everything better. other than this morning... the signal has been clean since last night, whereas before it was happening every hour almost.

It sounds like it could be the splitter at the tap (the splitter that is connected to the street connection, aka the tap) which has gone bad, but only on 1 port.


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