WARNING! – Roger’s unlimited web browsing on your Phone

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-- WARNING! – Roger’s unlimited web browsing on your Phone
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Posted by smuncky on Jun-12-2008 03:46:

quote:
Originally posted by exstasie
haha, I always have the feeling too, but I imagine that you've the RFD thread on Rogers Retention and what some people are able to get!

nah i haven't, i keep reading the fido retention thread though. someday i'll man up and call in.

Posted by VERTiG0 on Jun-12-2008 10:31:

quote:
Originally posted by smuncky
nah i haven't, i keep reading the fido retention thread though. someday i'll man up and call in.

Just have a few drinks beforehand. You'll make the person on the end of the line your best friend within minutes.

Posted by exstasie on Jun-12-2008 13:43:

quote:
Originally posted by exstasie
Crap haha.

I just check my current balance and it says$217.37...

They still haven't sent me my statement, so i'm going to wait and see if thats my actual balance before I give them a call! Damn Rogers screwing up my billing!

Sometimes I love Rogers

Got my statement this morning and apparently all the charges were due to daytime minutes that they incorrectly charged me.

They had me charged for 509 daytime minutes at $0.35/min. WTF is that.

Anyway, i called them, they sorted everything out, and got my bill down to $14.97....my normal monthly bill should've been $57.57 so someone I managed to save $42.6 worth

Woohoo

Posted by Jem_hadar on Jun-12-2008 14:07:

quote:
Originally posted by exstasie
and got my bill down to $14.97....my normal monthly bill should've been $57.57 so someone I managed to save $42.6 worth

Woohoo

LOL!!! Hahaha. God, as a business they are just SOOOOOOO on top of their shit

Posted by exstasie on Jun-12-2008 19:14:

quote:
Originally posted by Jem_hadar
LOL!!! Hahaha. God, as a business they are just SOOOOOOO on top of their shit

At first they were only going to credit 100 minutes because of a mistake they made, so 409 minutes was still being charged to me.

They then realized that the 409 minutes included weekend minutes ( ) and said they'd be right back.

Next thing they say is they have credited the account for $204 dollars...

Gotta love them!

Posted by Knox on Aug-28-2008 00:49:

NEW ROGERS WARNING!!!!

SOOooo... they've done it once again. I get my bill today and look it over. I generally always check my bill, but I did not for July, if I did I would have noticed what was on my bill this month. I see I've got 12$ worth of text messaging charges... to the USA!

So I check last months bill, July, and see the same thing. I check June. Nothing.

So I call and in July they have decided to charge for all US text messages sent (because it is now considered international) WTF

I looked over my bills, no notes that this was happening at all, and the customer service person looked over my bill and agreed that they did not let customers know! The solution: Buy a International Text message package @ 5$ for 25 messages; 7$ for 50.

I'm livid.

In the end, he sorted things out for me, but seriously... absolutly ridiculous. Now I have to monitor my US (North American) text messages and make sure I don't go over 10$ a month in US messages... I understand International but come on....

Check your phone bills....Rogers is up to no good again...

Ok. Done.

/rant

So no a question: how is reception, coverage, etc. for other phone companies?

Posted by Jem_hadar on Aug-28-2008 01:08:

Man. That sucks. Solo isnt charging me for my US text messages sent.

Feel ur upset-ness Knox.

Posted by exstasie on Aug-28-2008 02:02:

quote:
Originally posted by Knox
NEW ROGERS WARNING!!!!

SOOooo... they've done it once again. I get my bill today and look it over. I generally always check my bill, but I did not for July, if I did I would have noticed what was on my bill this month. I see I've got 12$ worth of text messaging charges... to the USA!

So I check last months bill, July, and see the same thing. I check June. Nothing.

So I call and in July they have decided to charge for all US text messages sent (because it is now considered international) WTF

I looked over my bills, no notes that this was happening at all, and the customer service person looked over my bill and agreed that they did not let customers know! The solution: Buy a International Text message package @ 5$ for 25 messages; 7$ for 50.

I'm livid.

In the end, he sorted things out for me, but seriously... absolutly ridiculous. Now I have to monitor my US (North American) text messages and make sure I don't go over 10$ a month in US messages... I understand International but come on....

Check your phone bills....Rogers is up to no good again...

Ok. Done.

/rant

So no a question: how is reception, coverage, etc. for other phone companies?

They posted stuff about it, but they didn't really publicize it anywhere about the International Text fees, only on the internet.

I think I mentioned it in a goodbye thread to Barb and for people to be careful lol...but I guess I should've warned better. Sorry Knox for not providing the info more clearly

I think the other companies are also charging for International Txts as well. Can't remember though.

I did just figure out how to connect to the internet on my Mac using my Blackberry as a Modem via Bluetooth! Now I have Internet anywhere in Canada!

Woohoo lol

Posted by VERTiG0 on Aug-28-2008 02:11:

Rogers just charged me $213 for "3G HTML browsing."

My N82 doesn't even fucking have North American 3G bands.

Hahahhahahaha.

Posted by exstasie on Aug-28-2008 02:17:

quote:
Originally posted by VERTiG0
Rogers just charged me $213 for "3G HTML browsing."

My N82 doesn't even fucking have North American 3G bands.

Hahahhahahaha.

hahaha...that one's pretty good!

Posted by malek on Aug-28-2008 02:24:

quote:
Originally posted by VERTiG0
Rogers just charged me $213 for "3G HTML browsing."

My N82 doesn't even fucking have North American 3G bands.

Hahahhahahaha.

vaguely similar to my 180$ of using the huge-mega surfing of 18 megs (which i never did).

Posted by exstasie on Aug-28-2008 02:42:

quote:
Originally posted by malek
vaguely similar to my 180$ of using the huge-mega surfing of 18 megs (which i never did).

kind of ... except its IMPOSSIBLE for Vertigo to even use 3G on his phone because its not supported here. Only in Europe lol

Posted by loconet on Aug-28-2008 02:47:

To add to those complaints http://news.slashdot.org/article.pl...8/08/26/2037207

The whole cartel of telecommunications in this country is fucked up. Fucked, fucked, fucked, royally fucked up!. Everyone from Bell, to Telus, to Rogers is the same garbage. Every single company is out to screw customers as much as possible. I don't know a single person - family and friends - who has not been somehow robbed by one of these thieves we call companies.

Everything from double billing to mystery charges to dirty bait and switch practices to a $6.99 fee for the bill having been printed in the wrong moon phase. Fuck, it has gotten to such a ridiculous point where you could probably get more predictable results out of nuclear decay of atoms than a cellphone bill. For the past year, Rogers has managed to screw every single request I have ever put over the phone. How are these people still alive?!?!

When one takes a step back and looks at the sad state that is consumer telecommunications in this country, I can't help to feel like I'm getting gang-banged in some cheap porn movie where the dudes are those three comps. They are not only fucking the individual but the long term technological progress in the country as whole. But hey! the jays are doing fine right?

How long until the government does something about this? (ha!). CRTC gets flooded with complaints and nothing ever changes. It gets worst. Business as usual. It is unbelievable that we put up with so much shit.

/end-rant ...where is my medicine ..

Posted by smuncky on Aug-28-2008 02:53:

quote:
Originally posted by VERTiG0
Rogers just charged me $213 for "3G HTML browsing."

My N82 doesn't even fucking have North American 3G bands.

Hahahhahahaha.

plz post the response you get from the rogers csr.

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