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-- Victim Of Debit Card Skimming
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Posted by Prometheus Xex on Aug-05-2010 21:33:

One thing I'm noticing is that places like the food court establishments in malls are charging 25 cents or more for debit payments to buy food. This doesn't seem right. Any one know if this is allowable?


Posted by Prometheus Xex on Aug-05-2010 21:42:

quote:
Originally posted by exraver
My main concern is with convenience store ATMs, these no name companies, I think these are the worst.


Makes no difference. More and more these machines are being switched at popular retailers and switched back. The pin numbers are easily retrieved from the altered units. Apparently this "trick" is growing as an epidemic.


Posted by Endlesswave on Aug-05-2010 22:17:

quote:
Originally posted by Prometheus Xex
Makes no difference. More and more these machines are being switched at popular retailers and switched back. The pin numbers are easily retrieved from the altered units. Apparently this "trick" is growing as an epidemic.


This.


Also this is what they use:

http://www.barcodesinc.com/cats/credit-card-readers/


Posted by exraver on Aug-05-2010 22:21:

quote:
Then I go to pay for something and my card is declined and I look like a fool. Thank got its never happened at a restaurant. They really should call you if they are going to cancel your card...

Big fukcing deal, what r u Tony Stark or Steve Jobs? Your c/c got declined, use another one, if you're so cool. It's for your own protection.


Posted by Endlesswave on Aug-05-2010 22:28:

quote:
Originally posted by love_child
They should make it mandatory for every business to upgrade these card readers! I wish I knew who did it though...would be nice to lay a beating


I wish but I'd say it costs money and apparently the banks and the Gov can't force business to get that machinery but they heavily recommend it (as far as I know)


Posted by Orko on Aug-06-2010 00:59:

quote:
Originally posted by Intangible
What makes me really angry (although not as angry as if I were to ever have money stolen from me) is when TD cancels my card because I have used it at an area of 'risk' and doesn't bother telling me. Then I go to pay for something and my card is declined and I look like a fool. Thank got its never happened at a restaurant. They really should call you if they are going to cancel your card...


Had that happen to me, and they absolutely refuse to tell you where it was. So, I go back, and had another card canceled on me. "dont worry about it, we are working with the police to close the risk". bullshit.


Posted by Endlesswave on Aug-06-2010 01:02:

quote:
Originally posted by Orko
Had that happen to me, and they absolutely refuse to tell you where it was. So, I go back, and had another card canceled on me. "dont worry about it, we are working with the police to close the risk". bullshit.


Dude, ANY store out there has the ability to do this so say ALL banks release info for each place, how does that help you?

Even if you avoid every place, the organized crim will just go to another merchant and do it there by paying someone off etc.

Just change what's in your control, your Atm debit card limit, or your pin? (I mean I don't change my pin often) but at the very least your Access card limit...then increase as you need it.


Posted by StereoPrincess on Aug-06-2010 12:17:

quote:
Originally posted by geroin
i used to work at rbc visa cards services for 3 years, i know how these cards work.



you don't work there anymore?

did you change jobs within RBC or left altogether?


anyways, RBC has been really good in the past with all my products and to be honest i try not to use my debit card unless it's really the last choice. much easier to use a credit card because of the insurance on them. they basically return all fraudulent charges quickly and they watch like a hawk when weird shit is going on. i have gotten calls at least once a month from this credit card or that one to confirm my purchases. particularily if i go on a big spree and shop at many different places in one day.


Posted by exstasie on Aug-06-2010 12:20:

quote:
Originally posted by Prometheus Xex
One thing I'm noticing is that places like the food court establishments in malls are charging 25 cents or more for debit payments to buy food. This doesn't seem right. Any one know if this is allowable?


Price discrimination against payments schemes is technically against policy and regulations however it does happen. I'm sure you are aware that if you pay in $$$ at Asian places...there's not tax, etc.


The only time it is actually allowed is if the surcharge is built directly into the terminal. If they swipe your purchase, there will be a message on the pinpad saying that there is a $0.25 surcharge and you can accept or decline (if you decline the transaction will cancel). What is against regulations is if your bill is $4.00 and they enter $4.25 into the machine. However its very hard to police and can get quite complicated on the merchant/acquirer end.


Posted by StereoPrincess on Aug-06-2010 12:22:

quote:
Originally posted by *~LiSa-LoO~*
They do. You should check to see which number you have as your primary phone number. B/c when they called me one time about suspicious activity they called my house in Windsor, while I was in Cambridge. So my parents have to call my cell phone and have me call them back. Make sure your cell phone is your primary number for this reason.


oh yeah. they call and it's annoying as hell. they will call until after a day you don't answer and they place your card on hold.


Posted by exstasie on Aug-06-2010 12:25:

quote:
Originally posted by love_child
They should make it mandatory for every business to upgrade these card readers! I wish I knew who did it though...would be nice to lay a beating


It is mandatory for every business, the problem is that the chip rollout is a HUGE long process and is phased over several years.

http://www.finextra.com/news/fullst...ewsitemid=19190

I just googled a quick link as I don't want to state information that I can't, but here is the jist of it:

quote:
The association has set up deadlines for the industry and says all ATMs in the country must be chip and PIN compliant by 31 December 2012, while all merchant terminals must be compliant by 31 December 2015.


As for knowing which ones take it, ask them if they chip. As i'm sure you know just because a merchant has a chip terminal does not mean they accept a chip transaction. I usually ask before hand which ones do. If they chip, i'll use debit, if not, i'll use something out.


Posted by exstasie on Aug-06-2010 12:26:

quote:
Originally posted by geroin
that's for debit cards, for credit cards merchant has an option to manually process the transaction to let the customer sign but they only do that in very rare circumstances.

There is also a huge migration process in place to help elderly people get used to the new system so they let everyone have 3 tries to get their pin number right, once you do that you could not sign anymore but if you were to enter your pin number incorrectly all the time since you got the card it will just print out paper to sign every time, that's still in place afaik.


Nice, good to know. I wonder if there are any regs to change that going forward to force those with Chip to use Chip to avoid the skimming issue.


Posted by *~LiSa-LoO~* on Aug-06-2010 12:57:

quote:
Originally posted by StereoPrincess
oh yeah. they call and it's annoying as hell. they will call until after a day you don't answer and they place your card on hold.


The first time it happened I didn't answer. They had to leave a message at my house in Windsor while I was away in Cambridge.


Posted by *~LiSa-LoO~* on Aug-06-2010 12:58:

^^^ That's why I think it's better to have your cell phone as your primary number. As you're more likely to have your cell phone if you're out using your credit or debit card.


Posted by geroin on Aug-06-2010 14:02:

quote:
Originally posted by exstasie
Nice, good to know. I wonder if there are any regs to change that going forward to force those with Chip to use Chip to avoid the skimming issue.



Banks will eventually force people to use the chip in a few years. What they are basically doing is letting people get more accustomed to the new process, this way there are less complaints and escalations.

and soon most banks will merge credit cards and a debit cards together, some already have it in place



quote:
Originally posted by StereoPrincess
you don't work there anymore?

did you change jobs within RBC or left altogether?


yeah, i left in may


Posted by cammaxwell on Aug-06-2010 15:33:

I know a couple people, myself included, that had their chip card "compromised" within a month or two after having it. With everyone who I spoke to, nothing had happened on their account but we were all told to go pick a new PIN?

Weird, almost like the bank was just trying to make us do that? If it was compromised, would there have been some odd charges on our accounts?


Posted by Intangible on Aug-06-2010 15:37:

quote:
Originally posted by *~LiSa-LoO~*
They do. You should check to see which number you have as your primary phone number. B/c when they called me one time about suspicious activity they called my house in Windsor, while I was in Cambridge. So my parents have to call my cell phone and have me call them back. Make sure your cell phone is your primary number for this reason.

oh thank you Ill look into that.


Posted by FunkyCrew on Aug-06-2010 15:48:

quote:
Originally posted by geroin
and soon most banks will merge credit cards and a debit cards together, some already have it in place



..which has been the case in most other countries, even Russia Bank of Cyprus had those back in like 2000 I think? So convinient AND you only spend the funds that you have


Posted by geroin on Aug-06-2010 15:48:

quote:
Originally posted by cammaxwell
I know a couple people, myself included, that had their chip card "compromised" within a month or two after having it. With everyone who I spoke to, nothing had happened on their account but we were all told to go pick a new PIN?

Weird, almost like the bank was just trying to make us do that? If it was compromised, would there have been some odd charges on our accounts?


not necessarily, a lot of times they are able to see potential attempts to access the account in another location, it's an automated system in place that determines the attempt and notifies an agent at the bank who then notifies you. Since after every transaction you get a unique id for your chip card a copied card cannot track that information because it is stored in your chip so whenever the attemp is made with a different id the system automatically blocks the account. That's the best part of the chip card.


Posted by exstasie on Aug-06-2010 18:02:

quote:
Originally posted by geroin
and soon most banks will merge credit cards and a debit cards together, some already have it in place


Actually, they changed that with the release of the new Federal Code of Conduct in April by Flaherty.

quote:
8. Payment card network rules will ensure that debit and credit card functions shall not co-reside on the same payment card.

Debit and credit cards have very distinct characteristics, such as providing access to a deposit account or a credit card account. These accounts have specific provisions and fees attached to them. Given the specific features associated with debit and credit cards, and their corresponding accounts, such cards shall be issued as separate payment cards. Consumer confusion would be minimized by not allowing debit and credit card functions to co-reside on the same payment card.


http://www.fin.gc.ca/n10/data/10-049_1-eng.asp


Posted by geroin on Aug-06-2010 18:03:

quote:
Originally posted by exstasie
Actually, they changed that with the release of the new Federal Code of Conduct in April by Flaherty.


http://scotiabank.com/gd/cda/conten...7_YID28,00.html

edit: you're right though, this doesn't look like it's a local card. just branched out from scotia.
I left in may so i wasn't notified..


Posted by Euphorica on Aug-07-2010 11:19:

banks will also typically call you if your card was used at a place where fraudulent activity has been suspected. Doesnt mean anything has happened to your card.
Ive had mine skimmed a few times. Twice they took money and it typically took about 10 business days to get it back.
a CC is quicker to reverse charges .

And as already mentioned chip card doesnt mean much because majority of merchants arent set up to use it yet.

so 75% of the time you swipe and your card is vulnerable.

the key is to not use it in sketchy places or machines.

yes it still happens at normal places but its less likely to imo.
any sketch place i happen to end up at gets cash or credit and ive been doing much better keeping that system.


Posted by activate on Aug-07-2010 19:23:

quote:
Originally posted by geroin
i recommend getting a chip bank card for the future, those cannot be copied, yet.




unfortunately until all retail terminals and ATMs operate on the chips, they can be easily.


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