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- Canada - Toronto & Southern Ont.
-- Dear Mr. Club Owner...
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Posted by EricB. on Jan-26-2010 03:29:

more room in the stalls for breaking up coke. cause sometimes i got this skank hoe in der and im trying to break up coke and she's felein around you know and bam elbow hits the coke and its in fuckin toillete. fuckin woopbag bitch! So im like Oh go get tony and see if he will fuckin reimburse you fuckin skank.


Posted by DigiNut on Jan-26-2010 03:32:

Re: Re: Re: Re: Hearing Protection

quote:
Originally posted by Jayx1
Now u are talking... clubs arent charities!

Dude, fuck right off, we're talking about a 20 cent pair of earplugs on a $20 cover and $50 worth of overpriced drinks. Charity my aching ass.

I seem to recall you being firmly on the side of customer service when it came to the issue of bags and bagging at supermarkets. So how is this any different? It's not an issue of legal obligation, just like clubs aren't legally required to clean their bathrooms. It's simply a (good) suggestion for club owners to follow, something that will make for a much better experience for party-goers.

I swear, almost everybody who works in or near the club industry is jaded and pompous to the point of parody. Any and every complaint is shot down with "if you don't like it, don't go."


Dear Mr. Club Owner,

Please hire more managers, promoters, and other staff who understand the meaning of the words "customer service", and not just while on the receiving end.

Or at least take a page from the Dilbert book and pretend to be giving us service. It's slightly less offensive than simply telling us off.

Thank you.


Posted by Jayx1 on Jan-26-2010 03:35:

Re: Re: Re: Re: Re: Hearing Protection

quote:
Originally posted by DigiNut
Dude, fuck right off, we're talking about a 20 cent pair of earplugs on a $20 cover and $50 worth of overpriced drinks. Charity my aching ass.

I seem to recall you being firmly on the side of customer service when it came to the issue of bags and bagging at supermarkets. So how is this any different? It's not an issue of legal obligation, just like clubs aren't legally required to clean their bathrooms. It's simply a (good) suggestion for club owners to follow, something that will make for a much better experience for party-goers.

I swear, almost everybody who works in or near the club industry is jaded and pompous to the point of parody. Any and every complaint is shot down with "if you don't like it, don't go."


Dear Mr. Club Owner,

Please hire more managers, promoters who understand the meaning of the words "customer service", and not just while on the receiving end.

Or at least take a page from the Dilbert book and pretend to be giving us service. It's slightly less offensive than simply telling us off.

Thank you.


the difference here is that clubs arent MANDATED to charge for earplugs as opposed to the bag law where they are forced to charge. If grocery stores want to charge a nickle for a bag then so be it... but im against that being a LAW. Big difference.

While there is always room for improvement. I think a lot of clubs in toronto are already world class and already go over the top for customers. ESPECIALLY based on the average price points for cover and drinks. We are a pretty economical city to party in considering what we get here!


Posted by *~LiSa-LoO~* on Jan-26-2010 03:42:

quote:
Originally posted by malek
Dear m. club owner,

Could you please devise a system where no busboys will have to walk thru the dance floor with disgusting half empty beer bottles and glasses spilling over us your dear clients? Could you at least get the message across that getting pushed around by them busboys is not cool, at least could you tell them to lay off the speed?

Regular patron


Some of the bus boys/girls can be really pushy. I was talking to Knox when he got hit in the head with a bucket a bus girl was carrying. She didn't even acknowledge the fact that she hit him and nearly hit Ian if he didn't move in enough time.

I get they're trying to do their job...but you don't have to be so damn pushy!


Posted by DigiNut on Jan-26-2010 03:43:

Re: Re: Re: Re: Re: Re: Hearing Protection

quote:
Originally posted by Jayx1
the difference here is that clubs arent MANDATED to charge for earplugs as opposed to the bag law where they are forced to charge. If grocery stores want to charge a nickle for a bag then so be it... but im against that being a LAW. Big difference.

Please. Don't start changing your story now, that was but one of many arguments you put forward at the time. I know, I remember, because I agreed with several of them.

quote:
While there is always room for improvement

And that's it. Stop right there. There's always room for improvement, so improve. Don't compare, don't make excuses. Listen to your customers and consider implementing some of their suggestions especially if they are easy to do and cost you next to nothing.


Posted by VDub on Jan-26-2010 03:46:

Thanks for this thread RJ...

It's good for a laugh at how stupid some ppl are...


Posted by Mach X on Jan-26-2010 03:47:

Dear Mr.Club Owner...

If i'm "VIP" on your off night, or when you're not as busy, I should be "VIP" when you are busy as well... the day of the week or event does not regulate how important I am. Hell, I don't care if i'm important at all... but don't pick and choose nights/events you wish to extend the "courtesy"


Posted by EricB. on Jan-26-2010 04:11:

quote:
Originally posted by DJ Mach X
Dear Mr.Club Owner...

If i'm "VIP" on your off night, or when you're not as busy, I should be "VIP" when you are busy as well... the day of the week or event does not regulate how important I am. Hell, I don't care if i'm important at all... but don't pick and choose nights/events you wish to extend the "courtesy"


bro look at you in your goomba glasses youre not even VIP at your own chess club. you'd be lucky if you got a VIP card at Mr. Sub.

dear club owner please keep the superdork losers outside waiting in line with the rest of the trash.


when you start doing all the right cycles and wearing the glasses were you can kinda see your eyes but dont do shit for them instead of the full eye four eye look then maybbbeeee you'll get in the club. we still havent even touched on a new haircut or the superdork geeky look like where the fock did my calculator go. hit the gymn do a few cycles get a new haircut we'll talk


Posted by ArchVan on Jan-26-2010 04:20:

Dear Mr. Club Owner,

-can you you get more bouncers to walk around the floor to stop people from smoking a cig or joint on the dance floor.
-can you make shirts mandatory, i don't care how juiced you are or how great your "situation" is, keep your shirts on please (skanky chicks exempted)


Posted by Ozmozis on Jan-26-2010 04:36:

quote:
Originally posted by EricB.


lol


Posted by Ozmozis on Jan-26-2010 04:38:

Dear Patrons,

Show up to the club early and buy some drinks to support the club instead of showing up at 1:00AM already wasted, stoned and on all sorts of other drugs.


Posted by Mach X on Jan-26-2010 04:45:

quote:
Originally posted by �Zm�zis
Dear Patrons,

Show up to the club early and buy some drinks to support the club instead of showing up at 1:00AM already wasted, stoned and on all sorts of other drugs.



+1

Then they get mad if you don't stay open extra hours after!


Posted by chinamon on Jan-26-2010 04:46:

dear patrons,

if you are so concerned about your hearing then buy your own ear plugs and dont forget to bring them to the club. otherwise, stop your complaining.



edit: and if you forget them at home... sorry, bro, drive home and get them. its nobodys fault but your own.


Posted by Endlesswave on Jan-26-2010 04:54:

Re: Re: Re: Re: Re: Re: Re: Hearing Protection

quote:
Originally posted by DigiNut
Please. Don't start changing your story now, that was but one of many arguments you put forward at the time. I know, I remember, because I agreed with several of them.


And that's it. Stop right there. There's always room for improvement, so improve. Don't compare, don't make excuses. Listen to your customers and consider implementing some of their suggestions especially if they are easy to do and cost you next to nothing.





Posted by DigiNut on Jan-26-2010 05:22:

quote:
Originally posted by �Zm�zis
Dear Patrons,

Show up to the club early and buy some drinks to support the club instead of showing up at 1:00AM already wasted, stoned and on all sorts of other drugs.


Dear Mr. Club Owner,

If you would like more patrons to show up early to a mostly-empty club, provide a real incentive. And I don't mean $5 off the cover charge. Ensure that your staff are being friendly and welcoming, and that the DJ is playing music that's conducive to casual mingling and sipping.

A happy hour wouldn't hurt either; it is somewhat hard to justify paying $25 for $5 worth of alcohol at the beginning of the night.


Posted by Jayx1 on Jan-26-2010 05:45:

Re: Re: Re: Re: Re: Re: Re: Hearing Protection

quote:
Originally posted by DigiNut
Please. Don't start changing your story now, that was but one of many arguments you put forward at the time. I know, I remember, because I agreed with several of them.


And that's it. Stop right there. There's always room for improvement, so improve. Don't compare, don't make excuses. Listen to your customers and consider implementing some of their suggestions especially if they are easy to do and cost you next to nothing.


yeah..but where i object is when the customers consider it their right and when it becomes a matter of law or liability to do so.

Clubs could give away everything if they want to... i dont care... just dont expect it.

So many people want clubs to have low prices, low capacity, high end djs, special treatment, etc etc all at the same time. The theme time and time again is that clubs are charities and that a good time is a right not a privelege.

Again, im not saying clubs should or shouldnt give out free anything.


Posted by Jayx1 on Jan-26-2010 05:46:

quote:
Originally posted by DigiNut
Dear Mr. Club Owner,



A happy hour wouldn't hurt either; it is somewhat hard to justify paying $25 for $5 worth of alcohol at the beginning of the night.


happy hours are illegal... u can thank dalton for that!


Posted by Dark_Archonis on Jan-26-2010 06:37:

Dear Mr. Club Owner,

Please do not advertise or offer "line bypass" when there in-fact is none that night, or it's highly disorganized and inconsistent.

Also, please offer a REAL line bypass when it is being advertised at your club, otherwise don't advertise it if you can't offer it.


quote:
Originally posted by Jayx1
welcome to canada... where its always someone else's fault!


More specifically, welcome to Toronto, the land of litigation. Litigation nation. We are well on our way of having litigation be as common here as it is in the US.

quote:
Originally posted by Jayx1
Now u are talking... clubs arent charities!


Clubs are also not corporations, where only the bottom line matters, and nothing else.

I would assume that club owners open a club in the first place because they have some sort of interest, however small, in music or just in having a good time.

Furthermore, if Toronto clubs want to have ANY sort of reputation and recognition on a world scale, every little thing counts, and something as small as offering ear plugs would be a start.

Just to be clear I said *offering*, as in simply have them available *if* someone wants them, or at the absolute least sell them for $.50 or $1. Simply offering plugs to those that ask would be absolutely nothing cost-wise to a club, because many people would not ask for them in the first place.

If club owners have zero interest in having their clubs be highly regarded in Toronto, let alone on a world scale, then hey, they can just keep doing what they are doing and continue to close down/lose money/lose customers like many clubs in the downtown club district continue to.

quote:
Originally posted by Jayx1
the difference here is that clubs arent MANDATED to charge for earplugs as opposed to the bag law where they are forced to charge. If grocery stores want to charge a nickle for a bag then so be it... but im against that being a LAW. Big difference.

While there is always room for improvement. I think a lot of clubs in toronto are already world class and already go over the top for customers. ESPECIALLY based on the average price points for cover and drinks. We are a pretty economical city to party in considering what we get here!


You're not being serious with that statement, are you?

Please explicitly define "economical" in this context.


Posted by Mach X on Jan-26-2010 06:44:

quote:
Originally posted by Dark_Archonis

You're not being serious with that statement, are you?

Please explicitly define "economical" in this context.


You get to see DJs for $20-$25 that people elsewhere in the world have to pay in excess of $50-$75 if not more for...

You get to see some of these DJs in nice small intimate venues where at times you are only feet from the DJ and interact with them for the aformentioned price rather in some gigantic stadium or oversized club much much more and often so far away from them you can't even be sure that it is them.


Posted by Ozmozis on Jan-26-2010 06:49:

Didn't realize so many people knew how to operate a nightclub. No pun intended...


Posted by Dark_Archonis on Jan-26-2010 06:54:

quote:
Originally posted by DJ Mach X
You get to see DJs for $20-$25 that people elsewhere in the world have to pay in excess of $50-$75 if not more for...

You get to see some of these DJs in nice small intimate venues where at times you are only feet from the DJ and interact with them for the aformentioned price rather in some gigantic stadium or oversized club much much more and often so far away from them you can't even be sure that it is them.


Likewise, we see DJs here for $40 or more that can be seen in other parts of the world for less. That's not even getting into the argument that we see the same names here, always, and have a lot less variety than top club cities in the world.

Also, when it comes to big events, in Toronto that usually means a cramped club where you pay over $50 in many cases to see different DJs in different rooms, and many times it's so crowded it takes forever to move around from one room to another.

When it comes to huge events in Toronto (which happen rarely), you pay over $50 to see someone like Tiesto in a place like Arrow Hall with very little in terms of extravagant stage setup, lighting, pyro, effects, or general atmosphere.

I would much rather pay $50-75 to be at a world-class "stadium" event overseas than to pay that much to see someone like Tiesto here.

In many European countries, you will find a lot of big DJs playing at small clubs, especially when the DJs are in their home country.


Posted by Spam on Jan-26-2010 10:55:

quote:
Originally posted by ArchVan
Dear Mr. Club Owner,

-can you you get more bouncers to walk around the floor to stop people from smoking a cig or joint on the dance floor.


But then how will I get half-smoked joints handed to me when I forget my own weed?! I have no reason to go to the smoker's pit without a joint of my own, so I NEED those people to help support my habit!

Edit:

Dear Mr Club Owner,

Please hire employees who are as awesome as the ones that Footwork hires. Also, we need more sik laaaaazzzzzaaaarrrrzzzz!


Posted by Moral Hazard on Jan-26-2010 13:06:

quote:
Originally posted by Jayx1
happy hours are illegal... u can thank dalton for that!


What the hell are you talking about... Happy hours were prohibited in Ontario in December 1984 by Bill Davis' PC government. It's fine to bitch about everything but at least get your facts right.


Posted by PivotTechno on Jan-26-2010 13:07:

Dear club owner,

Please tell Eric B to shut the fuck up and advise Jayx1 that Fitzgerald once said that the test of first-rate intelligence is the ability to hold two opposing ideas in one's mind at the same time.

quote:
Originally posted by chinamon
dear patrons,

if you are so concerned about your hearing then buy your own ear plugs and dont forget to bring them to the club. otherwise, stop your complaining.


Now there's some great PR right there.



"John/Jane Q. Public, you could have prevented this..."


Posted by OkiDokie on Jan-26-2010 14:12:

quote:
Originally posted by VDub
Thanks for this thread RJ...

It's good for a laugh at how stupid some ppl are...



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