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-- Vinyl Warning Appreciation Thread
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yeah soulopla & 00soupskitchen00 kinda hit on the idea but not necessarily a retail outlet, just any physical presence (even a booth) where local customers can come pick up their orders. for me knowing that i dont have to pay that extra amount of shipping would be an incentive to order maybe a nother piece of vinyl goodness... but thats just me.
just letting you VW's know that the copy of "Johan Gielen - Velvet Moods" was shot when i tried playing it.
ive sent it back like someone told me to (forgot who i spoke to at the kew office). he advised me that i would be receiving a credit of the actual amount that certain vinyl cost. i have received no word so far.
not meaning to dampen down the appreciation for VW, in fact i think you guys do a terrific service. just curious about the whole damaged goods procedure in cases like these.
cheers
PS. bend over paulie
| quote: |
| Originally posted by r e z just letting you VW's know that the copy of "Johan Gielen - Velvet Moods" was shot when i tried playing it. ive sent it back like someone told me to (forgot who i spoke to at the kew office). he advised me that i would be receiving a credit of the actual amount that certain vinyl cost. i have received no word so far. not meaning to dampen down the appreciation for VW, in fact i think you guys do a terrific service. just curious about the whole damaged goods procedure in cases like these. cheers PS. bend over paulie |
yeah somebody took a note down, just hoping it wasn't piffed in the bin after i hung up the phone.
not meaning to sound rude, but i work in the finance industry and i frequently bin most the messages i take down. maybe its karma.
was just a curiosity thing 
no animosity what so ever
forums i think would be a good idea.
that way, you'd be able to tailor stock and complaints to loyal customers. it'd only be such ppl who'd frequent the forums. i assume that'd be easier to tackle than 70+ individual emails sent to you guys.
physical means of picking up vinyl? customer wise great, busines wise, maybe distracting. i'd imagine it irritating if you were to be running errands for ur business, and every half an hour, somebody drops by to pick up vinyl, then u'd look for their order, find their stock, hand it to them etc. too disruptive?
text only subscriptions pls.
like juno, but including the sample links
*loulou runs to tell the boys to check this thread* 
| quote: |
| Originally posted by loulabell *loulou runs to tell the boys to check this thread* |
heya Miss DJ V - nice werk the other night hon... apologies for the mix up with the stuff and things 
| quote: |
| Originally posted by loulabell heya Miss DJ V - nice werk the other night hon... apologies for the mix up with the stuff and things |
oh no, they've hijacked our thread!
| quote: |
| Originally posted by webmeister That's why Sometimes the newsletter is half a meg, which is pretty massive for an email. When you're on dialup like me it takes so long to download I usually just delete it straight off the server. Also if people have Hotmail, that one message takes up about 25% of your available space, so if it pushes your account over the limit you might miss out on other emails... |
reemo have you guys got a copy of ralph novell - wrong love lying around? if you have - fkn play it next time i see you!
| quote: |
| Originally posted by r e z just letting you VW's know that the copy of "Johan Gielen - Velvet Moods" was shot when i tried playing it. ive sent it back like someone told me to (forgot who i spoke to at the kew office). he advised me that i would be receiving a credit of the actual amount that certain vinyl cost. i have received no word so far. not meaning to dampen down the appreciation for VW, in fact i think you guys do a terrific service. just curious about the whole damaged goods procedure in cases like these. cheers PS. bend over paulie |
yeah i think i've spoken to you before reemo,
i've made another purchase yesterday, and attached a note regarding the credit issue.
hopefully you'll receive it soon enough or Aussie post is gonna cop an earful.
if any problems email or contact me.
user id on VW: [email protected]
cheers reema
Hi Rez,
We received the returned record in the mail today and have posted you a replacement copy with your order going out today.
Cheers,
Jeremy
| quote: |
| Hi Reza, Thanks for your order! Your tunes have been pulled and are in the mail today. We have included a replacement copy of the record you returned. Best Regards, Julian Your order has been updated to: Shipped To Customer Please reply to this email if you have any questions. |
Rez,
Our standard policy is that we can only give credit to account where the record is not available in stock. Also, the record you sent back doesn't appear to be faulty at all. We played it here on our turntables and it played fine, there was no warpage and no skipping. Can I ask what you found faulty about this record?
Don't worry we will fix this up for you but I just want to know why you sent the record back in the first place?
Regards,
Jeremy
play the logo side, it started skipping when i tried it both decks. and it wasnt just a 1 - 2 second skip, more like distortion throughout the rest of the track.
i know it might seem like i've changed my mind about buying that track, but beleive me thats far from the truth.
i would be happy with a swap, but i was also offered the option of credit which i thought would be more beneficial.
if its a big deal with the credit issue then by all means dont worry about it. a VW assured me i'd get credit and he jotted down the note (so i was led to beleive :P)
seriously no biggie, if you can issue credit i'll send the record back. if you can't then i'll settle for a velvety mood
Frank Who? - Wonderful
Koris vs. DJule - Belvedere
Armin Van Buuren - Blue Fear
Armin Van Buuren - A State Of Trance (Part 3)
Markus Schulz Presents Elevation - Somewhere (Clear Blue)
Fictivision vs. Phynn - Escape
Mark Norman - Phantom Manor + Rush
Lightscape - Inner-Warmth
George Hales - Autumn Falls (Remixes)
Dreas Pres. Havannah - Havannah
mmmmmm Vinyl Warning
| quote: |
| Originally posted by Virginia_L What mix up..?! hehe U rock babe! |
i feeling much better now though after my sickness. Finish my exams next week so then I got holidays so we can play! U be at Infusion on Sunday so we can have a boogie? Silly question probably
| quote: |
| Originally posted by r e z play the logo side, it started skipping when i tried it both decks. and it wasnt just a 1 - 2 second skip, more like distortion throughout the rest of the track. i know it might seem like i've changed my mind about buying that track, but beleive me thats far from the truth. i would be happy with a swap, but i was also offered the option of credit which i thought would be more beneficial. if its a big deal with the credit issue then by all means dont worry about it. a VW assured me i'd get credit and he jotted down the note (so i was led to beleive :P) seriously no biggie, if you can issue credit i'll send the record back. if you can't then i'll settle for a velvety mood |
Please send the record back again and we'll swap it for something else.
HAPPY BIRTHDAY REEMO!!!!!
check ur emails 4 further negotiations pls kthxbi 
cheers reem,
sending it back when i get home, along with an attached note
luv your work
YES HAPPY BIRTHDAY REEMO! U IS A SPECIAL BOY TODAY!
big ups to reemo on this fine melbourne day. happy bday dude!
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