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-- damn UPS

damn UPS

So i pack up my Turntables (SL 1200's) and put them in a coffin to ship back from school (Los Angeles) to home (St. Louis). I ship them back via UPS
they come home and i notice that the coffin is open. The walls seperating the turntables from the mixer are broken, and one turntable is smashed up against the mixer.
Luckly one turntable comes out just dandy. the mixer is fine (except for a piece of one of the nobs chipped off. The other turntable is another story.
it spins fine, but the tone arm is all out of whack. no matter home much weight you put on it it keeps floating back to the position where it locks (to the right, away from the center of the vinyl, its resting positon). THe turntable can still hold the groove ok when it is playing a vinyl, but it is one hell of a bitch to use when you are cueing up a vinyl on the first groove (especially a vinyl that is 45). The needle keeps sliding off the record. I can't hold the first groove to push start a record for the life of me.
I have done everything possible with balancing and moving the weights around. I've tried different needles, moved the needle around, added more weight, shifted around the height of the tone arm, shifted around the height of the legs on the turnable and i still can't get the tone arm from floating back to the right.
Also the metal shaft of the tone arm will also twist a couple of degrees counter clockwise which it is not supposed to do.
Any body have any suggestions on how to fix this? cuz i'm dieing. its been too long without mixing.

Luckly i got the tables insured, so now i have to deal with UPS and getting them to pay. It's be nice if i could get a new TT out of them, but thats wishing for a miracle.

well, good thing they are insured. it sounds like you need a new tonearm. you can buy them seperate:

http://www.pssl.com/bitemdetail.tpl...003042718332781

quote:

Originally posted by JohnSmith well, good thing they are insured. it sounds like you need a new tonearm. you can buy them seperate: http://www.pssl.com/bitemdetail.tpl...003042718332781

lets just hopethey pay...same thing ahpepend to me and they wouldnt pay. i hate UPS i never use them anymore if i have a choice. techs are really tough though... didnt cost me too much to fix. i got another turntable waiting for ups to pay me back and when they didnt...well now i have three lol...didnt work out too badly : )

I work at UPS and see shit like that happen all the time. Some people have no respect for the customers stuff and its sad. I handle peoples stuff like it was mine own,because I've been screwed like that before. That stuff seriously makes me want to flip out. I hate that place so much.

It's like eating at McDonalds. You know all that nasty stuff is going on back in the kitchen, and that the burgers get flash-grilled in 37 seconds, from thin slices of grade D meat.

But until you work there, you just pretend like they're making you a perfectly fine burger everytime.

true about mcds but as for ups in the fast food metaphor, it would be like getting a burger that has been digested and shat out of a very dirty ass on your tray about 67% of the time

Shouldn't you go to your insurer first and then they deal with the company?

quote:

Originally posted by Ghostface Shouldn't you go to your insurer first and then they deal with the company?

no i got insurance on the packages with UPS. You c an pay extra to insure them with them.

yeah i don't want to know what is happening to my packages when they are shipped.
Thats why i didn't want to ship my tables back home, but my parents wouldn't drive to LA and they said i could either ship them or store them.
two months without turntables was out of the question, so i got screwed.

I called up UPS the other day, they want me to ship my table back to them so they can inspect it.

blah this is gonna be such a hassle

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