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Posted by Sirocco on Jun-26-2003 05:32:

sony mdr-v700s warranty infoz

well the right phone of my mdr-v700s stopped working...the leather on both phones are cracked there is a crack under the L...But im still under the warranty (1 year) think i can get a new pair or get the parts replaced for free?

Posted by Turbotrance on Jun-26-2003 22:08:

My Sony headphones cracked on both sides after less than a year and not that much useage and they replaced them free of charge for me so you should be ok.

Posted by ShadySlim on Jun-27-2003 05:48:

Keep in mind that you'll have to pay for all labour charges, since labour is covered for only three months.

Posted by Clyde77 on Jun-27-2003 13:32:

errrrr, those cracks i swear! cracks on leather, cracks under the L,

and i cant find my reciept

Posted by blighty on Jun-27-2003 20:02:

quote:
Originally posted by Clyde77
errrrr, those cracks i swear! cracks on leather, cracks under the L,

and i cant find my reciept

Damn, that sucks mate , can't you call the shop where you bought it and ask them for a copy, worked for me

Good luck!

Blighty

Posted by whitesmoke on Jun-27-2003 22:57:

i have the v-900s and my leather ear cups are falling apart (mine are about 6 years old and still work great). i looked into replacing them and it was going to be about $35. i just decided to deal with it b/c it does not affect how well they work.

Posted by Sirocco on Jun-27-2003 23:44:

they make these stupid pressure points on ppupose iswear they should use real metal or something for the whole thing coated with some plastic know wha im saying

Posted by Martin McG on Jun-28-2003 15:35:

quote:
Originally posted by Sirocco
they make these stupid pressure points on ppupose iswear they should use real metal or something for the whole thing coated with some plastic know wha im saying

ah but this way they sell more! i learned about it, companies look into thibgs such as durability on purpose! they know roughly how long their products will last before they need replacing!

fly bastards not too good for us

Posted by jonnycarcinogen on Jun-29-2003 16:25:

With all the problems others are having with the 700s it makes me paranoid about mine.. I've had this pair for a year and so far all that's wrong is a couple month old crack on the earpiece swivel part. It hasn't gotten worse either since it first occurred. Hopefully I'm one of the lucky ones, they've treated me good so far...

Posted by TempesTrip on Jun-30-2003 07:07:

Same here. Cracks on the plastic but doesn't affect the cans at all. and craks on the leather but once again doesn't affect the sound or feel at all. Don't be picky no one will notice it except for you and if it still fits well and sounds just as good then don't worry. Your getting what you paid for. Nothing last forever as they say. - Tempest

Posted by Sirocco on Jun-30-2003 11:41:

quote:
Originally posted by TempesTrip
Same here. Cracks on the plastic but doesn't affect the cans at all. and craks on the leather but once again doesn't affect the sound or feel at all. Don't be picky no one will notice it except for you and if it still fits well and sounds just as good then don't worry. Your getting what you paid for. Nothing last forever as they say. - Tempest

but my phone went out when it happened im pretty pissed my next purchase will def not be sonys.

Posted by joeh on Jun-30-2003 15:16:

Seriously sony products have such bad build quality and their spare parts are stupidly high.

For instance - a �220 minidisc player includes:

The Player
An in-line remote
A charger

when my in-line remote stopped working during the warrenty period - sony would not take it back as they said it was my fault , and they told me a replacement remote was �200! .

about a year later i lost the charger and tried to get a new one from my local sony dealer - a replacement sony charger is like �150! - so i got a universal one for about �6 which works with everything.

I also had sony headphones which broke, i'm glad I got them from a big national chain which have staff who couldnt care less if you broke the things your taking back on purpose - i got a refund and bought some Sennheiser HD-25's instead.

Posted by Dj Ve on Jun-30-2003 17:39:

well I suddenly noticed cracks on both sides of the hinges now .. or whatever you`d like to call them. Mine are over 1 year so basically I`m fucked .. and I paid like 2000 nok for them, which equals to about 250 usd aprox, and they fucking break now .. after a little bit over a year. Crap is all I have to say. Shitty sound too .. lots of bass yeah, but my grado sr80 would rip them apart in listening .. and yeah I know they are meant to dj only but still way too expensive for shitty quality and shitty sound.
Im a studen too .. can`t afford anything like that again ...

sigh

Posted by nate735 on Jun-30-2003 21:38:

My V-700's cracked last week. They are a year and a half out and Sony wants $90.00 to fix it I can buy a new pair for $110. What bastards. I just picked up the Pioneer hdj-1000 and they are built with such quality compared to the Sony's. And they sound MUCH better. I will never buy a pair of Sony headphones again.

Posted by ShadySlim on Jun-30-2003 22:14:

quote:
Originally posted by nate735
My V-700's cracked last week. They are a year and a half out and Sony wants $90.00 to fix it I can buy a new pair for $110. What bastards. I just picked up the Pioneer hdj-1000 and they are built with such quality compared to the Sony's. And they sound MUCH better. I will never buy a pair of Sony headphones again.

Well, that's Sony for you.

However, I've also heard of some people having reliability problems with the Pioneer HDJ-1000 - specifically, the cord within the headband that runs from the left earcup to the right earcup breaking, even though the headphones had seen only light use.

Because of reliability and/or durability concerns, I cannot recommend either the Sonys or the Pioneers - for now.