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-- Any 1 ordered from chemical lately and if so what has your
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Posted by BigT on Sep-29-2003 12:12:

Any 1 ordered from chemical lately and if so what has your

Hey Guys

Was just wondering if any 1 had ordered from chemical lately and if so how long there records had taken to arrive. I'm asking because lately my last few orders have been taking upto 3 weeks to arrive which is frustrating because i use to get them within a week. My last one was sent via sweden?!!, not sure what the go there is?.

Any 1 was just wondering

thanks

Toe


Posted by morphee on Sep-29-2003 13:09:

expect 2.5 > 3.5 weeks.

new route they are getting sent. Still coming fine, no problems with that yet, just taking alot longer to get here


Posted by Lanithium on Sep-29-2003 13:36:

Originally posted by mark @ chemical
Hi, the problem has been addressed

We have recently been using two extra postal services ( Swedish Post & Swiss Post ) as our mail providers because they were promising a faster service, however through the feedback we've seen by email and on the boards this does not seem to have been the case in fact they appear to have been far slower to certain destinations, mainly the States and Australia.

As a result we will be switching back to our original providers ( Royal Mail ) this week, we are also reviewing some extra options for tracked international packages (these would come in the form of user select options in the checkout) these would be a guaranteed option and will be a faster service.

If anyone stongly disagree's that Swiss and Swedish post has been slower and they have in fact been faster, please forward this opinion to me [email protected] and we can look at including them in the user selectable options we are currently developing.


Posted by SteveStrangis on Sep-29-2003 13:44:

fucking shocking


Posted by Lanithium on Sep-29-2003 13:48:

mine went from ~3days to 2 weeks or more


Posted by Zerotonin on Sep-29-2003 14:48:

Just a question

Does anyone here buy records from Chemical without a credit card ???

-Cheers


Posted by djway on Sep-29-2003 15:06:

quote:
Originally posted by Zerotonin
Just a question

Does anyone here buy records from Chemical without a credit card ???

-Cheers


Yes always. It's safe, even tho it looks farking dodgy!

--djway


Posted by Zerotonin on Sep-29-2003 15:36:

quote:
Originally posted by djway
Yes always. It's safe, even tho it looks farking dodgy!

--djway


What method do you use to pay ???

I don't have a credit card, so I'm looking for alternatives.


Posted by djway on Sep-29-2003 15:40:

quote:
Originally posted by Zerotonin
What method do you use to pay ???

I don't have a credit card, so I'm looking for alternatives.


Lol, I read that wrong. Yes I use a credit card. Sorry ;(

--djway


Posted by Zerotonin on Sep-29-2003 15:50:

quote:
Originally posted by djway
Lol, I read that wrong. Yes I use a credit card. Sorry ;(

--djway


That's cool.


Posted by gilmista on Sep-29-2003 15:58:

yeh chemical have been ****s lately


Posted by JayKuE on Sep-29-2003 16:04:

dont know bout u guys, but i've never found chemical to be all that customer friendly.


Posted by Zerotonin on Sep-29-2003 16:06:

Their site designed definently sucks arse.


Posted by Breeze on Sep-29-2003 16:46:

I usually order on a Sunday and get the records by friday no problems but Ive ordered on the 15th this month and its already the 30th... pissin me off. but they still rule.


Posted by Rememberence_ on Sep-29-2003 17:02:

Customer service has been okay... average really. Not outstanding. I have emailed them twice (with no reply) in regard to the fact that on any order I've had with 2 or more vinyls, they mysteriously add 1 penny to the total, and the order list doesn't add up. It's hard to notice unless you really look at it, but it's there. Also, I know it's only 1 penny, but it's the principle of the thing, and if they are doing this on every order it will definitely add up for them. So yeah, no response from them on that issue at all. Wankers.

Royal Mail always delivered within about a week to me in the USA, and I agree that lately their shipping has sucked hardcore... 2 - 3 weeks these days.


Posted by christos on Sep-30-2003 00:20:

not luvin it!


Posted by julianreynolds on Sep-30-2003 01:27:

I havent used chemical for about 9 months but in the past they were spot on with their shipping and it always arrived within a week of the order being processed. Obviously this change to the shipping really stuffed their delivery times. oh well, even more reason to support the boys at home


Posted by SQ-K on Sep-30-2003 01:43:

*cough*nice plug*cough*

smooth, jules, smooth. will be seeing you at Steveskitchen, I assume?


Posted by tubby on Sep-30-2003 03:05:

tis a good point about supporting the local stores. My recent order fron chemical was placed mostly because of about 3 samplers they had that i couldn't find locally. 3 1/2 weeks later I got my records, about 1 1/2 weeks after those samplers were in stock at vinyl warning. I would have had the records sooner, at the same price and with much better service. not always going to be the case, but i'll at least ask vw if they can get stuff before I order from o/s again


Posted by Ghostface on Sep-30-2003 06:28:

yeah I was getting them in about five or six days and the last two orders with the sweden stamp on them have both taken two weeks exactly.


Posted by julianreynolds on Sep-30-2003 06:39:

quote:
Originally posted by Ghostface
yeah I was getting them in about five or six days and the last two orders with the sweden stamp on them have both taken two weeks exactly.


everybody knows that chemical are the shit. Despite this litte hiccup I think they still have great tunez and good delivery times. But I think as said before there customer service can be a bit rusty.

ps. yes mark Julian will be rocking Steve's kitchen harder than ever with notebook in hard.


Posted by BigT on Sep-30-2003 09:32:

I think tune selection wise chemical is one of the best amongst the online stores
however if i order promo's from them and am waiting 3 weeks or so for them to arrive by the time they get
here i may aswell just buy them locally. So yeah i certainly aint ordering anything more of them till the
postage improves or goes back to what it was originally like.

vinylwarning needs to get a workout i think!


Posted by Ghostface on Sep-30-2003 10:21:

and chemical are damn cheap. Today I picked up a double lp and the traffic CDS for $40 inc postage.


Posted by Mangler on Sep-30-2003 14:50:

Juno = cheaper & faster.. though choice not as good... i.e Insigma - Avalon 4.25 as opposed to 6.somethingorother? Jose Amnesia = over 8 fuckingpounds on Chemical, in the words of John McEnroe "you CAN NOT be serious!!! (&we are definitely NOT luvin it!)... mr. juno delivers on weekends too.
VW = faster & cheaper & better & make your sets more rockin!!


Posted by christos on Oct-01-2003 01:24:

quote:
Originally posted by Mangler
Juno = cheaper & faster.. though choice not as good... i.e Insigma - Avalon 4.25 as opposed to 6.somethingorother? Jose Amnesia = over 8 fuckingpounds on Chemical, in the words of John McEnroe "you CAN NOT be serious!!! (&we are definitely NOT luvin it!)... mr. juno delivers on weekends too.
VW = faster & cheaper & better & make your sets more rockin!!

........so that everyone is LUVIN IT!


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