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Shure Whitelabel problems!

I just bought a pair of Shure Whitelabels today. I get home, put my first whitelabel on...it's playing amazing. I obviously had to take a lot of the counter weight off after using my other shitty carts. Ok, so the first one is working amazing. I couldn't be happier.
I put the second one on, set it exactly the way the first table is, and this one is skipping, and jumping all over the place everytime I back cue. I put a little more counter weight onto the tonearm, still skipping. A little more weight, still skipping. ALL the weight, still skipping when I back cue. Just to make sure I didn;t overlook something with the settings, I switched the carts and now table one is skipping all over the place. What the hell is going on?!

contact numark. I had m44's that did the same thing. The needles they make can move around a great deal while staying in the groove. Sometimes its just a bad manufacturing product. Tell them your story and ask that they send out a replacement stylus, I did it and in a week I had a new one to go

I just got back from Guitar Center. They exchanged it for a new one. All better.

edit. WTF, I just put on my new one and it's doing the same exact thing! It won't let me back cue at all really. the first one I bought works amazing. These second two are horrible! WTF is going on!?

bump!!!!!
WTF, I just put on my new one and it's doing the same exact thing! It won't let me back cue at all really. the first one I bought works amazing. These second two are horrible! WTF is going on!?

After all this...it really does make me want to go to Final Scratch...

i just got a pair of whitelabels and the first thing i noticed is the 4 wires are looping down. make sure to bend them up towards the cart a little bit so they dont hang down and bump the record...

then i would recalibrate your weights again. im using 2.5grams and they seem to be fine.

i had a small problem with my second deck bouncing out of the groove no matter what needle i had, but it turned out i had to level the table a little better...now they play fine

dumb question: have you adjusted the anti-skate on the skipping deck?

dumb question #2: did you calibrate the counterweights before setting them? As in, did you first balance the tonearm, then set the counter weight to zero, then set it to the correct tracking weight?

quote:

Originally posted by Rememberence_ dumb question #2: did you calibrate the counterweights before setting them? As in, did you first balance the tonearm, then set the counter weight to zero, then set it to the correct tracking weight?

haha, no. Please explain. I am confused.

Well, here are the steps for setting the tracking weight on your needle correctly. Note that I don't know what the recommended tracking weight of a Shure Whitelabel cart is, so I'm just going to use 3 grams for an example:

1) install your cart

2) not worrying about the numbered increments on your tonearm's counterweight, adjust the weight so that your tonearm, when left untouched, balances horizontally in mid-air.

3) at this point, set your counterweight's scale to zero, without adjusting the actual weight itself - this is called calibrating your counterweight, so that the zero mark will mean the tonearm is actually at a tracking weight of zero.

4) last of all, NOW you adjust the actual counterweight to a tracking weight of 3 grams (or whatever is recommended by Shure).

After that, you set the anti-skating feature on your deck, personally I don't understand what that does... I mean obviously it prevents the needle from skating across your vinyls and skipping... but I don't understand HOW it works, so I'll let someone else explain that.

and dont forget about height.
the height for Whitelabels might be different than for your previous needles.

have you tried switching the carts and trying the cart that doesn't work on the deck with the one that does work?

quote:

Originally posted by kindernacht2 After all this...it really does make me want to go to Final Scratch...

You do know that FS still uses 2 turntables, 2 records and 2 needles dont you? Granted you dont need hi-def needles.... you could still potentially have a problem with the needle still skipping

quote:

Originally posted by _Nut_ .... you could still potentially have a problem with the needle still skipping

just what I thought! (but I'd still take FS if someone gave it to me)

quote:

Originally posted by djdawn just what I thought! (but I'd still take FS if someone gave it to me)

Its a wonderous program... but expect to record your sets with that unless you have an external recorder. You will load Linux (or is it Unix?) on your puter and the program runs outside of windows.

There's been a few threads like this... the first was probably mine because I had exactly the same problem. I got a replacement, and although it's not quite as skip resistant as my other Whitelabel, it's good enough for me not to hassle the shop to change it again.

VIO suggested switching the carts, but you could also try swaping the stylus from each cart over to see what the problem is. But before you try this, make sure you try adjusting the length of the cart to make it shorter (read the manual).

My theory on this is that the alignment of the cart is critical - try loosening the screw and move the stylus end of the cart just a fraction to the left or right, then retighten the screw. This will change the alignment of the stylus in the groove and may affect trackability. In my experience, if the alignment is wrong, the stylus makes a rough dragging sound on the vinyl (turn your speakers off to hear this). Try comparing the raw sound of the two carts - I think the good one might sound cleaner and smoother in the groove.

i had a similar problem, bought 2 of them one worked perfectly one was stuffed, same problems as you described.. took it back got a new one and havent had any problems with them at all

its sorta like luck of the draw with these things unfortunately.. have heard so many similar stories pity cos when u get the good ones they are amazing carts.. best ive ever used!

i also had a thread like this as TranceInMySoul has stated. personally i've tried all the settings and nothing seems to work. even bought a new stylus and it didn't work. even those guys at pssl were dumbfounded on how and why it was happening after trying to mix/scratch with my cart. only thing left is to exchange it i guess. unfortunately for me it's been too long so i'll have to buy a new one and pray it works good.

argh im getting whitlables this tecember for my ttx's i hope this dosent happen 2 me cuz it would take me forever to get replacment ones ):

Greetings all. Your thread was forwarded to me recently. If there are any questions I can be of help with answering, regarding the Shure phono product, let me know.

All the best...and thanks to those who have supported Shure.
_bill needlz (designed Whitelabel)
Sales & Marketing Manager - Dj Products
Dj & Hip-Hop Artist Relations
Shure Incorporated

I'm not a shure-user, but it's NICE to see this kind of dedication and product support

quote:

i just got a pair of whitelabels and the first thing i noticed is the 4 wires are looping down. make sure to bend them up towards the cart a little bit so they dont hang down and bump the record...

Mine skipped when I bought them, and this was exactly the problem.

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