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-- tech support.

Posted by we love sundays on Dec-14-2003 01:06:

tech support.

http://rinkworks.com/stupid/cs_calls.shtml

Posted by Vaedyn on Dec-16-2003 19:14:

Are people REALLY that computer illiterate?! If they are...thats some job security for me

Posted by swantonbomb45 on Dec-16-2003 19:54:

Tech Support: "All right. Now click 'OK'."
Customer: "Click 'OK'?"
Tech Support: "Yes, click 'OK'."
Customer: "Click 'OK'?"
Tech Support: "That's right. Click 'OK'."
Customer: "So I click 'OK', right?"
Tech Support: "Right. Click 'OK'."
Pause.

Customer: "I clicked 'Cancel'."

OMG Thats great

Posted by nchs09 on Dec-17-2003 00:21:

this stuff cant be real.. but its funny as hell

Posted by TheFutureIsNear on Dec-17-2003 04:05:

quote:
Originally posted by swantonbomb45
Tech Support: "All right. Now click 'OK'."
Customer: "Click 'OK'?"
Tech Support: "Yes, click 'OK'."
Customer: "Click 'OK'?"
Tech Support: "That's right. Click 'OK'."
Customer: "So I click 'OK', right?"
Tech Support: "Right. Click 'OK'."
Pause.

Customer: "I clicked 'Cancel'."

OMG Thats great

lmfao, that from the site?

Posted by ASOT100 on Dec-17-2003 04:17:

LOL, "wasn't I supposed to click Cancel?"

Posted by Hequn on Dec-17-2003 07:46:

Tech Support: "Hold down the F2 key."
Customer: "Where is that?"
Tech Support: "On the left side of your keyboard, above the two -- just right of the Escape key."
Customer: "Ok."
Tech Support: "So now we are in the System Setup screen?"
Customer: "No."
Tech Support: "All right. Hit your Ctrl-Alt-Delete keys. Then your F2 key."
Customer: "Ok."
Tech Support: "Now we are in the System Setup?"
Customer: "No."
Tech Support: "Does it say, 'Loading Windows 95'?"
Customer: "No."
Tech Support: "Can you describe what is on your screen?"
Customer: "It's gray."
Tech Support: "Just gray? It does not say anything?"
Customer: "No. Just gray...with blue and white."
Tech Support: "Are there letters on your screen?"
Customer: "Yes."
Aargh.

Tech Support: "Read them to me."
Customer: "C-o-p-y-r-i--"
Tech Support: "Do they form words? Do the words form phrases? Do the phrases form sentences?"
Customer: "I suppose."

--------------------------------------------------------------------------------

Customer: "I'll have you know, I've never even seen a computer before yesterday."
Great. Great start to a call. He wanted to install the Internet connection software we have, so I had him insert the CD. "It ain't workin'!" was all I heard for about two minutes of trying the drive and checking to see if it was really there.

Tech Support: "Sir, could you eject your CD for a moment? We need to check if it's scratched."
Customer: "Ok."
Tech Support: "Look on the bottom of the CD, and see if there are any scratches on it."
Customer: "On the bottom? Shouldn't we check the top?"
Tech Support: "Is the shiny side of the CD on the top?"
Customer: "Of course."
Tech Support: "Ok, could you flip it over so the shiny side is down and then insert it into the drive?"
Customer: "Won't it scratch if I put it in like that?"
Tech Support: "No, it won't scratch."
Customer: "Well, ok...."
He inserted the CD in the drive correctly, and then his computer froze.

Customer: "My computer froze! I told you it would scratch the CD!"
Tech Support: "I'm sure that's not the problem--"
Customer: "I can't believe you scratched the CD."
Tech Support: "Ok, sir, could you hold down 'ctrl' and 'alt', and then-- (clunking sounds) Hello? Hello, sir?"
There was no one on the line for a moment. Then he spoke up again.

Customer: "I've been holding 'ctrl' and 'alt' for the past two minutes, and nothing is happening at all on my whole damn computer, because you made me scratch the software."

Posted by SaM on Dec-17-2003 07:57:

if that stuff is real i would never work as a tech support i would shot myself or the customer and i would end up in a mental institution all beacause of some dum prick that could click ok.
*sigh*
what is the world coming to ?

Posted by N|te-L|fe on Dec-17-2003 09:01:

quote:
Tech Support: "Do you have the icon on your desktop?"
Customer: "No. It's a thingy with buttons on the shelf. Um, a modem."
Tech Support: "Yes. I need you to look at the software you are using though. What do you click on?"
Customer: "Oh. Ok."
Tech Support: "What's the name of the icon you use to click on?"
Customer: "The mouse?"

Posted by Mystre on Dec-17-2003 11:03:

Wow there are some retarded people, wait a lot of retarded people out there I mean shit click ok so u hit cancel that person is just straight up retarded

First funny post ive read by sunday GJ

Posted by trewqy on Dec-17-2003 11:51:

April: "You will have to excuse my mother. She's a little dense."
Tech Support: "No problem."
April: "How old are you?"
Tech Support: "300 years old. I'm the 'Highlander.' Um, would you do a double click on the 'My Computer' icon?"

Luckily this guy has a sense of humour.

Posted by J.L. on Dec-17-2003 12:53:

continuing on from ^^^^^

Tech Support: "What does your screen say?
April: "Bill, Larry, Jim, Barbie, and Wimper."
Tech Support: "Just for kicks, do a double click on 'Bill,' and see what happens."
April: "What is this?"
Tech Support: "What did it do?"
April: "It now has little folders: modems, devices, etc."
Tech Support: "Why was your 'My Computer' icon named Bill?"
April: "I wanted to name it something cute. Did I screw up?"

lol