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-- Chemical Record mistake....argg

Posted by rtmcq on Jun-26-2004 06:05:

Chemical Record mistake....argg

Has anyone had this problem?
I ordered a couple records from ChemicalRecords.com in the UK and one of the records is "World on Fire" Sarah McLachlan Junkie XL mix. I received the record but when I went to play it, it was the original Sarah McLachlan song (not the remix). The label on the record says Junkie XL mix. The actual B side is "Stupid" Sarah McLachlan - Hyper Mix, the correct B side for the Junkie XL A side. It's as if the A side was incorrectly pressed... What the $^%&!!!!

This is my 5th time ordering from Chemical Records and before this I had no problems. I was just wondernig if this is happening to anyone else or do I have a very rare, although Sh!tty record.

I'll post an update of how Chemical Records handles this mistake. Let's see how their reputation hold up.

Q

Posted by spinswax on Jun-26-2004 06:33:

Nettwerk had problems with the press.........which is why it has been hard to get I believe because the actual mixes were screwed up.

Chemical rocks (shhhhhhhhh don't tell Wood he'd kill me, but even I order on;ine when I have the extra money to do it) I am sure if you e-mailed they will try to fix the problem.

Posted by Sean Walsh on Jun-26-2004 06:37:

I've made about 30 orders from chemical records before, and there was only one time that I received the wrong record. It was Push - Live Another Life, but it was a dif record in the sleeve. I emailed them and let them know of the mistake, and they told me to mail the record back, and that they'd send me the correct record and refund me for the shipping. I couldn't be bothered to actually do it, but oh well =)

Posted by j_spot on Jun-26-2004 07:40:

I dont think you can blame chemical for this, as its clearly the labels mistake.

Posted by jesten on Jun-26-2004 23:15:

quote:
Originally posted by j_spot
I dont think you can blame chemical for this, as its clearly the labels mistake.

Agreed. Also I have never had a promblem with Chemical, only their shipping method sucks thats all.

Posted by Darkevil on Jun-27-2004 17:56:

never had any problems at chemical so far.. they are a bit slower than places like dancegrooves or only-djs at getting new stuff but the shipping is CHEAP! :P.. anyhow i have a copy of that Sarah Maclaughlan track that i got from Dancegrooves, both sides are fine for me...

Posted by spinswax on Jun-27-2004 21:21:

said track will be at boomtown on friday july 2nd

Posted by DJ Kibon on Jul-02-2004 00:37:

My copy of World on Fire arrived for me this week, and I rejected pick-up of it due to the same problem - the side that allegedly has the Junkie XL mix was instead was a version that was most likely the original album mix.

Posted by spinswax on Jul-02-2004 03:36:

okay i got the track in on wed, and i listened and i have to agree, either Junkie XL has taken alot of valum lately or this is the original.
Very ambient and chill peeps are buying it anyways.....

Posted by on Jul-09-2004 17:34:

Ok.. so I ordered last Thurs off chemical... and I am honestly getting REALLY antsy about getting them.. how long should it take for them to get to here... (Calgary)?? Anyone know?

Posted by j_spot on Jul-09-2004 21:38:

umm..its friday.
thats a week.
likely they didnt process it until monday.
give it till next week, tho they say 3-6 weeks before you can claim for insurance, then they reship it to you.

I did this, and BOTH packages showed up, the 2nd one two days before the first.

Posted by rtmcq on Jul-11-2004 01:42:

Arrrrrggg I still haven't heard back from Chemical Records... I know it's not thier fault but they shouild still take back the record and give a refund.

Has anyone else heard from Chem. Records on this matter?

Any suggestions?