Help me!! Problem with Ebay seller

TranceAddict Forums (www.tranceaddict.com/forums)
- Chill Out Room
-- Help me!! Problem with Ebay seller

Posted by klappa on Apr-01-2006 17:21:

Help me!! Problem with Ebay seller

Im having major problems with a Ebay seller Won about 23 records from him on auction a few weeks ago and when playing them they condition was absolutely terrible non playable so to speak, with big noise cracking sounds in the background. He was very kind replying with more indepth info for every record i was interested in. But he completely changed when i was telling him i wasn't satisfied the records replying my mail with words containing arse, idiot..I quote my mail and the reply i got,

Hey! I picked up the first batch of records and im not satisfied at all. The Nalin Kane record absolutely worthless in condition crap!! and i about to say the same for the rest with exceptions the POB, Salt Tank, Olmec Heads and the Voyager record, they did fine however i must say the Salt Tank sleeve did not looked quite what i was espected it looked like trash. It did say great condition in the describtions on all records and i now know that wasn't true. Without sounding rude im seriously demanding money back for those i wasn't satisfied with. Im about to give feedback of six negative. If you want to skip the bad feedback your getting from me the only solution would be money back. Im not mad if we can solve this problem out the outcome will be fine. Im hoping that you reply to this mail. Thanks!! Greets!!

his reply,

Let me get this right you sent me in excess of 20 e mails regarding these records, you asked me to relist records,that you said you were going to bid on but didn�t,you are a total pain in the arse to deal with you messed me about with the invoicing,the adresses,sent me emials with the same questions over and over again and received 30records whish cost me hundreds for about 2 pounds each. I don�t want to get personal with you but I havnet got time in my life to deal with arseholes like you

What should i do? I contacted Ebay but im not shure they will do anything about it.

Thanks! Christian

Posted by LinX on Apr-01-2006 17:49:

Here's a for your issue..

Posted by dark_Omens on Apr-01-2006 18:34:

You can request his contact information from ebay. Try calling him and resolving it. If that doesn't work, you can file a complaint with ebay and they will try to resolve it. If none of that works, leave him the 6 negative feedback and move on as best you can.

Posted by Azz3D on Apr-01-2006 20:42:

ebay will do jack shit about it...
file a complaint witt paypal if you paid with it...

Posted by Ygrene on Apr-01-2006 20:52:

I have a feeling that you are going to be needing a pair of Chuck Norris Karate Jeans in your near future.

Posted by Danny Ocean on Apr-01-2006 20:58:

sounds like he dosent care...bad news for you. Not to mention he dosen't like you so the situation is pretty fucked.

Posted by matty on Apr-01-2006 21:34:

you're shit out of luck, forget about it and next time request pics of the sleeves

Posted by SuspicionVandit on Apr-01-2006 21:37:

do the same to someone else

the ring

he did april fools on you

Posted by BTG on Apr-01-2006 21:38:

lesson: don't buy used records on the internet.

Posted by klappa on Apr-01-2006 23:29:

You have been very helpful thanks alot

Posted by ivanbee on Apr-01-2006 23:46:

fuck ebay

Posted by jdat on Apr-02-2006 04:25:

Don't pay attention to his treats or comments about you "abusing" him with repeated emailing and such.

Send him an email stating you want to find an arrangement in regards to the situation ( a refund for the unplayable records or sleeves that were damaged when stated as being in good condition in the auction listing ).

If he does not cooperate or even give you the time of day file a complaint with Paypal ( which is what I sincerely hope you used to make paiement !! ).

When filing the complaint state that the item does not fit description of auction listing. Feel free to go in detail about what specifics items are a problem ( you may have to give all the auction numbers or if this was a lot purchase it'll be easier to explain.
Paypal in return will contact seller who will then have to explain the situation. If he fails to reply you will get an automatic refund under 10 days normally. If he replies to paypal then the process could take anywhere from a couple days to 30 days at the most usually.

Best of luck. I have gone through this before and I have gotten full refunds several times without having to even return the item! Paypal rocks if you know how to use it.

Posted by astroboy on Apr-02-2006 06:26:

File a complaint with ebay, try to use Squaretrade to resolve your dispute. If you used paypal to make your payment you can complain to them and i think you can even get them to reverse the transaction. If not, go talk to your credit card company and ask their advice.

Posted by DigitalMP on Apr-02-2006 06:39:

quote:
Originally posted by astroboy
Squaretrade

Posted by Nell on Apr-02-2006 13:59:

why anyone would buy records in 2006 is beyond me. if they're old records they're bound to be warn if they are old and have been used. cd's and downloads.

Posted by Basstard on Apr-02-2006 14:23:

Posted by Dublin Guy on Apr-02-2006 14:46:

nell has got a point tho

Posted by colonelcrisp on Apr-02-2006 15:09:

meh i have bought 90% of my records online and only had a problem with one or two. ebay isnt the best source unless you know the sellers. most of the time i shop through gemm, as they have a quality guarantee. every now and then you get burned mate, but shit happens.

Posted by jdat on Apr-02-2006 16:01:

Posted by Jocker on Apr-02-2006 22:52:

quote:
Originally posted by astroboy
try to use Squaretrade to resolve your dispute.

]PLEASE DON'T DO THAT, don't use SquareTrade, you will just lose your money. Squaretrade won't be able to do shit!!! you'll pay $25 dollars for a guy communicating with you and the seller, and then saying "well, if you don't agree on the issue, I won't be able to do shit for you", and that's it. it will frustrate you even more, believe me.

ALSO hold on to that negative feedback - cause the guy will just reciprocate it on you. However, if you were buying records one-by-one from him, and not in a bunch, you will be able to leave feedback for each of those auctions. you can try to persuade him that a whole freaking page of negative feedback will not look very good for him at all - much worse than for you, if he is a constant seller, and you are just on and off - you can simply discard your ebay account, while he needs his reputation as a seller much more!

Posted by jdat on Apr-02-2006 22:56:

quote:
Originally posted by Jocker
PLEASE DON'T DO THAT, you will just lose your money. Squaretrade won't be able to do shit!!!

I used squaretrade once because the seller was certified Squaretrade.
I also got full refund and didn't have to send item back.

Posted by Jocker on Apr-02-2006 22:57:

quote:
Originally posted by jdat
I used squaretrade once because the seller was certified Squaretrade.
I also got full refund and didn't have to send item back.

I used SquareTrade twice, and I ended up losing around $50 for it and not getting SHIT! plus, chances are, if the seller acts and uses attitude like that, he is not a squaretrade-certified seller.

Posted by Spacey Orange on Apr-03-2006 01:05:

Re: Help me!! Problem with Ebay seller

If i got this e-mail:

quote:

Hey! I picked up the first batch of records and im not satisfied at all. The Nalin Kane record absolutely worthless in condition crap!! and i about to say the same for the rest with exceptions the POB, Salt Tank, Olmec Heads and the Voyager record, they did fine however i must say the Salt Tank sleeve did not looked quite what i was espected it looked like trash. It did say great condition in the describtions on all records and i now know that wasn't true. Without sounding rude im seriously demanding money back for those i wasn't satisfied with. Im about to give feedback of six negative. If you want to skip the bad feedback your getting from me the only solution would be money back. Im not mad if we can solve this problem out the outcome will be fine. Im hoping that you reply to this mail.

i'd probably respond with this:

quote:

Let me get this right you sent me in excess of 20 e mails regarding these records, you asked me to relist records,that you said you were going to bid on but didn�t,you are a total pain in the arse to deal with you messed me about with the invoicing,the adresses,sent me emials with the same questions over and over again and received 30records whish cost me hundreds for about 2 pounds each. I don�t want to get personal with you but I havnet got time in my life to deal with arseholes like you.

you need to work on your diplomatic skills because you come off as a prick.

Posted by Psy-T on Apr-03-2006 01:16:

quote:
Originally posted by Nell
why anyone would buy records in 2006 is beyond me. if they're old records they're bound to be warn if they are old and have been used. cd's and downloads.

as soon as stuff like EBY - Acid Indigestion Part 1 will be available on cd's/downloads, then maybe your statement will be valid, till then, it's rollseyes worthy.

Posted by astroboy on Apr-03-2006 02:59:

quote:
Originally posted by Jocker
]PLEASE DON'T DO THAT, don't use SquareTrade, you will just lose your money. Squaretrade won't be able to do shit!!! you'll pay $25 dollars for a guy communicating with you and the seller, and then saying "well, if you don't agree on the issue, I won't be able to do shit for you", and that's it. it will frustrate you even more, believe me.

ALSO hold on to that negative feedback - cause the guy will just reciprocate it on you. However, if you were buying records one-by-one from him, and not in a bunch, you will be able to leave feedback for each of those auctions. you can try to persuade him that a whole freaking page of negative feedback will not look very good for him at all - much worse than for you, if he is a constant seller, and you are just on and off - you can simply discard your ebay account, while he needs his reputation as a seller much more!

Well u do have to use it smartly. I just used their free service without paying for the mediator. Basically i used it to delay, and prevent the seller from taking other actions. I simultaneously sorted things out with paypal and the credit card company. End of the day I had arguments on squaretrade that the seller couldn't respond to (i had some good evidence on my computer) and I had already got my money back.. there wasn't much he could do.