anyone else having problems with Beatport?

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-- anyone else having problems with Beatport?

Posted by punjabi on Feb-02-2007 17:47:

anyone else having problems with Beatport?

Beatport won't accept my credit card, even though the information is definitely correct and I definitely have enough money. I emailed them Wednesday and still haven't heard anything. Anyone else having trouble?

Posted by Boomer187 on Feb-02-2007 18:19:

double check the billing address and security code. I haven't had any problems but they sent out an email a while back saying to double check all info on there cause of new security measures.

Posted by KiNeTiC ENeRgY on Feb-02-2007 18:42:

Re: anyone else having problems with Beatport?

quote:
Originally posted by punjabi
Beatport won't accept my credit card, even though the information is definitely correct and I definitely have enough money. I emailed them Wednesday and still haven't heard anything. Anyone else having trouble?

yea re-enter your info and update it...if it still doesn't work, make sure u haven't logged in on another computer. Clear cookies and try again. I had to clear the cookies out to get mine working again.

Posted by sleepydragon on Feb-02-2007 21:24:

people are always having trouble with beatport.

Posted by punjabi on Feb-02-2007 23:24:

quote:
Originally posted by sleepydragon
people are always having trouble with beatport.

Ha I started my email with "as usual, I am having trouble with your site". Think that's why they haven't responded?

Posted by DigDeep on Mar-02-2007 06:59:

Well this is a first for me......

After making my purchase, and going into my download library - I click on the download icon and it prompts the following message:

_________________________________________________________

Alert

ERROR

The file you requested was not found. Please contact [email protected]

__________________________________________________________

Anyone else having this happen? I've been using Beatport for over a year and purchased over 600 tracks during that time, and never have I had any problems (other than minor).

Posted by Protege on Mar-02-2007 07:03:

Yeah this happened to me when I tried to order on my desktop pc. Then I went to my laptop and it worked fine. fucking beatport, its like crack.

Posted by shaw on Mar-02-2007 07:27:

quote:
Originally posted by Protege
fucking beatport, its like crack.

qft. The second I get money, at least half of it is gone. But hey--I did get 3 free tracks!

Posted by skip on Mar-02-2007 11:31:

anyone else having problems playing the samples on firefox? they just skip or stop playing on my firefox. i gotta use opera to listen to the samples, but opera has some gay alert every time i click anywhere on the site!

Posted by Inny on Mar-02-2007 12:34:

quote:
Originally posted by skip
anyone else having problems playing the samples on firefox? they just skip or stop playing on my firefox. i gotta use opera to listen to the samples, but opera has some gay alert every time i click anywhere on the site!

I've never encountered problems playing the samples with firefox. Do you have the latest Flash version installed? or perhaps your internet connection can't keep up with the streaming of samples (unlikely :P)

Posted by skip on Mar-02-2007 12:46:

quote:
Originally posted by Inny
I've never encountered problems playing the samples with firefox. Do you have the latest Flash version installed? or perhaps your internet connection can't keep up with the streaming of samples (unlikely :P)

i have everything like it should be. and they do work just fine with opera just not with firefox. i really dunno what's the problem.

Posted by sleepydragon on Mar-02-2007 13:30:

quote:
Originally posted by skip
i have everything like it should be. and they do work just fine with opera just not with firefox. i really dunno what's the problem.

i sure that a similar problem was posted on the beatport messege board a while back

Posted by chris harrington on Mar-04-2007 20:25:

quote:
Originally posted by Jeff Button
Well this is a first for me......

After making my purchase, and going into my download library - I click on the download icon and it prompts the following message:

_________________________________________________________

Alert

ERROR

The file you requested was not found. Please contact [email protected]

__________________________________________________________

Anyone else having this happen? I've been using Beatport for over a year and purchased over 600 tracks during that time, and never have I had any problems (other than minor).

that happens sometimes i just waited a day and then went back and it worked fine

Posted by sleepydragon on Mar-04-2007 21:50:

beatport answered that on there site there server went down or something so u couldnt download