If u work in a call center. Your job going to india.

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-- If u work in a call center. Your job going to india.
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Posted by Banelord on Feb-06-2007 04:14:

If u work in a call center. Your job going to india.

I had a client call me today because he was upset that TD CanadaTrust has set up a dry run to have their call center in India. I know this day would happen, soon all the call center jobs will be in India. I guess it time to look for something else.

Posted by Cuzo on Feb-06-2007 04:15:

Re: If u work in a call center. Your job going to india.

Posted by Mortyman on Feb-06-2007 04:19:

I'm surprised TD CanadaTrust hasn't already done that!!

Posted by TranceGrooves on Feb-06-2007 04:24:

Re: If u work in a call center. Your job going to india.

quote:
Originally posted by Banelord
I had a client call me today because he was upset that TD CanadaTrust has set up a dry run to have their call center in India. I know this day would happen, soon all the call center jobs will be in India. I guess it time to look for something else.

This has been going on for years. Alot of companies although have decided to keep their operations still in N. America because the customers have show serious concerns about being able to talk to someone who is ' local ' and not international. Canada and Mexico has been an alternative for some American companies but companies as such as Microsoft and others really do not care what the customer base says or thinks. They make money regardless.

Personally i do not care. When i call a call centre and my concern is addressed properly and i am looked after in a manner i like then i dont give a flyin fawk where the Rep is sitting. He / She could be in Uganada and it wont bother me.

Posted by slingshot on Feb-06-2007 04:34:

Ahhhh, I wouldn't say that. While that industry is growing rapidly in India, two of it's 4 major players in Accenture and EDS are still US based companies and in direct competition with Infosys and Wipro. The American companies are still over twice the size of the Indian companies. Give it a few years at least. The Indian business' can only grow so fast.

Posted by Time2Burn on Feb-06-2007 04:42:

I take it you work there. I'm suprised you're getting this "news" from clients and not management.

Posted by MKpacha on Feb-06-2007 04:53:

anyone else notice the connection btwn this thread and this one?

http://www.tranceaddict.com/forums/...1&forumid=12&s=

Posted by exstasie on Feb-06-2007 05:06:

quote:
Originally posted by MKpacha
anyone else notice the connection btwn this thread and this one?

http://www.tranceaddict.com/forums/...1&forumid=12&s=

hahaha

Posted by TranceGrooves on Feb-06-2007 05:11:

quote:
Originally posted by MKpacha
anyone else notice the connection btwn this thread and this one?

http://www.tranceaddict.com/forums/...1&forumid=12&s=

what ya tryin to say MK:P ... ppl from India stink?

Posted by Silky Johnson on Feb-06-2007 05:22:

quote:
Originally posted by MKpacha
anyone else notice the connection btwn this thread and this one?

http://www.tranceaddict.com/forums/...1&forumid=12&s=

Yes. The thread starter is an idiot.

Posted by MKpacha on Feb-06-2007 05:26:

quote:
Originally posted by jennypie
Yes. The thread starter is an idiot.

exxxxxxactly

Posted by Tordan on Feb-06-2007 05:31:

quote:
Originally posted by MKpacha
anyone else notice the connection btwn this thread and this one?

http://www.tranceaddict.com/forums/...1&forumid=12&s=

sorry but i fail to see the connection between a smelly coworker and outsourcing jobs?

Posted by Tordan on Feb-06-2007 05:33:

quote:
Originally posted by jennypie
Yes. The thread starter is an idiot.

lol.. think you just answered my question

Posted by Mortyman on Feb-06-2007 05:48:

quote:
Originally posted by jennypie
Yes. The thread starter is an idiot.

Guy's been around for like a week and this is the 2nd, dare I say, somewhat derogitory, thread he's started.

MOD: Close his threads and BAN this Motherfukker, keep these boards germ free please!
Respect.

Posted by Endlesswave on Feb-06-2007 06:09:

I work for them AT a call centre. My job is not in danger. Period.

P.S. It's been like that for a while.

Posted by 7-4-7 on Feb-06-2007 06:16:

There are service call centres that offer a specific product or trade which is teachable, transferable which trancends international barriers.

Not all call centres operate in this business model.

For inbound contact centres this may be more prevalent, the client in that case more or less wants you, for boutique call centres dealing in the outbound industry it is proven to be especially difficult to export, with the kind of excellence that it requires to simply pack up the business model and ship it elsewhere has been proven time and time again to be ineffective.

This thread is misleading and misrepresented by the "starter".

Posted by exraver on Feb-06-2007 06:48:

Just one thing, buddy: don't go postal

Posted by Cosmic Fur on Feb-06-2007 06:51:

I, for one, am glad - it gives me more chances to correct someone's English.

Posted by VERTiG0 on Feb-06-2007 13:21:

Oh man, call up Dell one day and just try to get an answer about anything.

Posted by GrooveBuff on Feb-06-2007 14:54:

Air Canada's largest call centre is in INDIA. They layed off Canadian workers in Canadian cities and hired Indians in India because they were paid much less than Canadians.

I agree that the airline had to make some juggling around to restructure to save their company, but what they did with the call centre was absolutely disgusting!

Posted by Banelord on Feb-06-2007 23:31:

jennypie is 12 years old. LOL

Posted by Jem_hadar on Feb-07-2007 03:11:

quote:
Originally posted by VERTiG0
Oh man, call up Dell one day and just try to get an answer about anything.

^^ loves it! brilliant

Posted by infinity HiGH on Feb-07-2007 05:23:

My school's call centre is in India. How fucking pathetic is that??

Posted by Silky Johnson on Feb-07-2007 05:25:

quote:
Originally posted by Banelord
jennypie is 12 years old. LOL

How does it feel to be called an idiot by a 12 year old?

Posted by lol internet on Feb-07-2007 05:27:

dlink outsourced theirs to the Philippines recently (2006)

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