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Posted by StereoPrincess on Apr-24-2002 00:51:

Be Cool! Hi-Speed Question

Well, i have had cable internet for like ever but now sympatico has a better price so I was wondering since I'm moving that is it the same as cable or will it be slower or more problems??

If anyone has had both please tell me which is better. I don't know anyone around here that actually had DSL.


Posted by milos on Apr-24-2002 00:54:

if you can stay with cable, do so. if not, DSL is the slower one. the upload is slower (16k/sec max, and the download is about 120k/sec max) so i'm sure you'll feel the difference.

i recently switched from DSL to cable, and im finding cable much much faster.


Posted by StereoPrincess on Apr-24-2002 01:02:

Ok what would you say to this deal though

"How much does it cost?
Choose Bell Sympatico High Speed Edition� Internet Service Today!.
Pay just $24.95/month for the first 3 months* (regularly $44.95/per month*) and receive a free self- installation kit**."

Plus if you order online, you get 4th month free and a free webcam if you order before May 31st.


Posted by milos on Apr-24-2002 01:15:

they raised their price i guess.. it used to be 39.95$. heh

anyways, it sounds like a good deal but you would be sacrificing your speeds, so if you download a lot of music, it might take longer. i look at it this way. if you go with the sympatico deal, it will be like paying for half of your cable service (half the price for half the speed) and we all know it's all about the speed

if it was up to me to decide, i would stick with the cable because i can't handle waiting long for tracks to download, or send.

it's all up to you


Posted by dEsidEL on Apr-24-2002 01:20:

KarateKid which ..

well both cable and DSL cost $45/month now.. it's almost as if they both agreed to raise prices at the same time .. bastards..

anyways, which one is better .. ?

well that really depends on where you live. Some ares have DSL coverage and most areas have cable internet coverage. If you live far away from a DSL central office then you're likely to get slow speeds. And if you live too far away from a central office then there's not likely to even be service in your area. On the other hand with cable if there are a lot of people in your area who are using cable internet your connection could be just as slow. Personally in my area I don't have DSL service because there's no Bell Central Office nearby so everyone in my neighborhood is on cable which makes it piss ass slow. So again, it really all depends. If I were you I'd actually ask people living in the area who use both to get their opinions. Everyone in Toronto will have a different opinion on it depending on where they live.

hope this helps.

btw. there's a new high speed service coming out called SonaPort. It's a wireless based internet and I think it's a revision of the 802.11 standard.. so keep an eye out for that.


Posted by Kid_Lax on Apr-24-2002 02:17:

i have sympatico and i can't stand it

i mean i can download at fast speeds...or at least fast enough speeds (i mean im not going to complain because im only downloading at 100k, that's still bloody fast, although i have gotten a lot higher speeds depending on the server)

but sending is absolute bullshit
uploading is about 14k for me...which means to send a file 63megs (roughly a 70 min cd) it takes about 1 1/2 hours (ie. its too slow to stream without lagging)


i also just learned of the caps that they're apparently placing on sympatico
so i dunno what im going to do...probably move to a new provider when the caps are placed on both sympatico & rogers


Posted by dEsidEL on Apr-24-2002 02:27:

KarateKid speed..

quote:
Originally posted by Kid_Lax
i have sympatico and i can't stand it

i mean i can download at fast speeds...or at least fast enough speeds (i mean im not going to complain because im only downloading at 100k, that's still bloody fast, although i have gotten a lot higher speeds depending on the server)

but sending is absolute bullshit
uploading is about 14k for me...which means to send a file 63megs (roughly a 70 min cd) it takes about 1 1/2 hours (ie. its too slow to stream without lagging)


i also just learned of the caps that they're apparently placing on sympatico
so i dunno what im going to do...probably move to a new provider when the caps are placed on both sympatico & rogers


heh ur tellin me .. i get 14k/sec .. both up AND down so itz real shitty and i'm on CABLE. i guess this just means that everyone is on some highspeed provider these days no matter where you're from. atleast that's the vibe i get, like 95% of ppl on my ICQ list are all on DSL or cable so itz really starting to get bogged down.

and yea there's a cap on both DSL and cable, on your modem and on the server end. I don't think any of this is going to improve until users start rioting on the streets which isn't like to happen.. yet

anyone wanna start one ?
:]


Posted by Sarcoman on Apr-24-2002 02:38:

I've had both.

I had Rogers Cable for about a year, but was about to move. I called them up and asked if they would charge me to reinstall the cable modem in my new house. They said no, but that there was a 'Transfer Fee' of $30. I asked 'Can you waive that?' and they said 'No'.

SO

I called Bell, enrolled for 3 free months, and told Rogers goodbye.

There are pros and cons for each:

Rogers is faster
Rogers Customer Service Sucks ass (Tech Sup line is always busy, so I had to call the Cable Installation line, and lie to them by saying I called the wrong dept, and have them transfer me using their internal queues, otherwise I never got them on the phone)

DSL is slow, and my Bell Sympatico often freezes at times. With Cable my download speeds seemed a lot faster (I dont know the stats tho)
Bell Sypatico Customer service is much better than Rogers, and they dont have any long interuptions like Rogers did. Also, I like their billing methods better too (pre-auth from my Credit Card - nothing better than spending the banks money)

If you switch, at least you get the introductory offers from your new ISP, but make sure that the switch is worth it in the long term

Hope this helps.


Posted by Trancewave on Apr-24-2002 03:49:

Like everyone says, there's pros and cons of each.

I've been using Bell now for about 2 years. Here's the pros and cons:

Pros:
I can download at max 120k/s which is alright. I have friends on cable that can down at 350k/s so cable is definately faster. BUT, you have to remember that you won't consistently get that max speed and it depends on who you download from. For example, my upload speed sucks ass as it's only 16k/s. I run an ftp server with it but like I said it will only upload at 16k/s so even if you have cable or a T3 connection you will only be able to download max 16k/s from me no matter what.

In these 2 years that I have sympatico, there has never been an interuption to service. I have never been disconnected or had any other problems.

The speed is always constant. ie, it's always the same. I originally considered getting cable first before I got dsl, but I know that for a fact that everyone in my area has cable so therefore at peak times it will be very slow. With dsl I don't have to worry about that.

Customer service is great, I never have to wait. There's always someone to answer your calls within minutes. However you will soon realize that they know just as much as you do.

Cons:

upload at 16k/s. AGAIN, THIS SUCKS ASS!! cable you can upload at 50k/s. But then again if you don't upload a lot and just download, then this shouldn't matter to you.

That's just about it, no matter which service you choose (dsl or cable), you will NEVER go back to 56k ever again. Trust me....


Posted by corsten_addict on Apr-24-2002 03:49:

Hmm

Actually, one thing you guys should keep in mind is that when it comes to speed, it is limited by your computer processing ability.

If you have a mid-range Pentium III 500 MHZ computer with little RAM that hasn't been taken care of (lol yes that would be me ), then it really doesn't matter if you have the FASTEST internet connection ever, you wouldn't be able to process the data that is being received by your modem.

But to be honest, with the rest of the world still using fairly slow connections, even having a direct T3 line wouldn't really improve your d/l speeds unless you are d/l directly from a traffic-less server.

I am using Rogers @ Home and I honestly think you should go with Sympatico. I've taken enough bullshit from Rogers and I'm a network specialist at my job... trust me.

Oh yeah... if you would want to split your DSL connection with a router, that is easy to do. With Sympatico, they may even hire a guy to come in and do it for you at no extra cost. But with Rogers, it's unsupported. I guess that may not be that important but if you have others w/ computers, you could split the cost of 1 modem.
Cheers


Posted by Crazy Serb on Apr-24-2002 04:18:

Re: speed..

quote:
Originally posted by dEsidEL
..I don't think any of this is going to improve until users start rioting on the streets which isn't like to happen.. yet

anyone wanna start one ?
:]


Hell yeah, I'm with you on that one... We should start a riot, asking the mofos to either lower the prices or remove the freaking upload/download caps on the connection!

Freakin' corporate bastards...


Posted by DJ_ALFA on Apr-24-2002 04:41:

Get VIP membership from ur cable company and u'll get a discount.
Right now I am paying only 34.99/month for Cable internet


Posted by Crazy Serb on Apr-24-2002 06:28:

quote:
Originally posted by DJ_ALFA
Get VIP membership from ur cable company and u'll get a discount.
Right now I am paying only 34.99/month for Cable internet


What, for Rogers?
You'll hear about the increase in price sometime soon too...

I know of a few other companies offering DSL/cable access to the net, but some of them have the same politics as Rogers (if you don't subscribe to their TV service then you gotta pay $10 extra or some stupid shit like that), or I haven't heard much about them in regards to their speed/customer service... but anyway, you can check them out:

http://www.dsl.ca
http://www.cogeco.ca
http://www.accessv.com


Posted by StereoPrincess on Apr-24-2002 14:02:

quote:
Originally posted by DJ_ALFA
Get VIP membership from ur cable company and u'll get a discount.
Right now I am paying only 34.99/month for Cable internet


I was paying 65 bucks for Cable internet and cable but that was an extreme sale. VIP is like 75 bucks on its own and then 34 for internet. That friggin expensive.

Fantom, I checked all of those out and they are all in the Toronto area. But I will look into things like that here except I'm pretty sure that Rogers holds a monopoly on the cable market.


Posted by mute79 on Apr-24-2002 14:10:

stay away from dsl.ca and velocet.net
they're the same provider, and they suck!!
upload is like 10k, download is ok, but their service is down every other day, and i am not kidding!
i'm gonna switch back to bell, right about now...


Posted by Crazy Serb on Apr-24-2002 15:48:

All right, just a question for anyone out there that might help me too... I am on Rogers Cable right now, and since I will be moving soon to a place where I won't need their TV service, I don't feel like paying $55 a month for the internet itself (with a crap service and uptime that comes with Rogers). So, can you recommend any other providers that are comparable in price and speed (up to $50 a month)...?

Bell Hi-Speed is my last option, since their speeds just suck ass too... and yes, a private T1 line would be great, but I can't afford something like that (yet).


Posted by mute79 on Apr-24-2002 15:57:

depends where you're moving to...?


Posted by Crazy Serb on Apr-24-2002 16:37:

Let's just say the area of Lawrence/Kennedy (Scarberia)...


Posted by dEsidEL on Apr-24-2002 20:33:

KarateKid speeds..

wells DSL has slow upload because the connection is asymetric .. so ur (supposed) to get a slower upstread speed. and if rogers catches you uploading a lot on a personal server you could be banned as well ..

and if u guys are really lookin for an alternative you might wanna wait for SonaPort so try not to go on a contract with ur existing ISP.

and yes Rogers does have a cable monopoly. DSL however doesn't since third party carriers are allowed to lease Bell lines due to deregulation which is why you have companies like Primus and Sprint although they haven't yet begun to implement DSL service. and my friend at Rogers also told me that the worse areas in terms of speed for cable is the former Shaw areas.

btw. if any of you guys are looking to complain about your service there is actually a non-profit users association for broadband customers. here is their site :

http://www.rbua.org


Posted by BANDIT on Apr-25-2002 04:25:

I live near Queensway and Royal York
I'll tell you one thing my cheap building can't get rogers for one thing, as soon as it would I would Swith like that

But on a Note...A couple months ago while I was downloading long mixes here from tranceaddict or audiogalaxi, my connection was getting dropped, I kept on getting pissed, phoned bell and after the 5th call of bitching @ them, well I think they might of fixed it, As someone mentioned before Stay Away From Sympatico!!!
Beware...


Posted by StereoPrincess on Apr-25-2002 07:25:

would you sacrifice for four months to get a free webcam, half price on the service, and the fourth month free??

i always go for these promotion things. and then in september they are going to have the student promotion with cable again and i can get that the.


Posted by Jazz on Apr-25-2002 07:50:

For everyone out there with Bell HighSpeed:

quote:
Sympatico HSE to cap monthly downloads to 5GB
Tracking of bandwidth activity will begin in June 2002.

Included in your access charges is 5 GB of upload and 5 GB of download, usage beyond this is subject to an additional charge on your Sympatico statement, starting with your July billing statement.

Members who use more than 5 GB per month will need to pay for their additional usage.

For every GB used over your available 5 GB upload and 5 GB download, an additional charge of $7.95 will be applied. Bandwidth charges will be pro-rated down in 100-megabyte increments, that way, you are only charged for the bandwidth that you use.


^^ The above was on their page but it was pulled within a few hours, here's an article on it:


Sympatico bit cap FAQ fuels speculation

By JACK KAPICA
Globe and Mail Update

Speculation that high-speed Internet service provider Sympatico is contemplating changes to its service plan heated up again Wednesday as it briefly posted a document describing limits on how much its customers can upload and download.

The limit or "bit cap" described in the posting said Sympatico's high-speed users would be allowed 5 gigabytes upload and 5 gigabytes download per month. So far, the company has enforced no such limits.

The document, posted as a "frequently asked questions" or FAQ information page for users, was taken down within hours of its discovery. A copy of the page was obtained by Globetechnology.com.

Sympatico denied there is a bit cap in place, but confirmed that a page describing bit caps had been posted "inadvertently" early in the day.

Bit caps remain one of a series of possible changes Sympatico will make in the way it services its high-speed customers, spokesman Andrew Cole said.

The new services will be announced in "a few weeks," he added.

Also mentioned in the document was a "bandwidth activity tracker," a metering system that would allow users to monitor how much traffic their surfing has generated.

The document stated explicitly that Sympatico does not object to subscribers using peer-to-peer file-sharing programs, such as Morpheus, Kazaa or AudioGalaxy, as long as they do not leave them running continuously.

Anyone leaving such a program running is offering the contents of shared folders to anyone else around the world. The volume of traffic generated by this activity would count toward a user's total for the month.

The FAQ states that "there is no limit to the amount of data you can upload and download," but adds that anyone exceeding the bit caps will have to pay extra. No rates are mentioned in the document.


Posted by Crazy Serb on Apr-25-2002 12:13:

Interesting fact, Jazz... I guess if I had sympatico, I'd be paying around $300 a month for it, with all these downloads/uploads I have.

Damn corporate bastards...


Posted by mute79 on Apr-25-2002 14:55:

Re: speeds..

quote:
Originally posted by dEsidEL
and if u guys are really lookin for an alternative you might wanna wait for SonaPort so try not to go on a contract with ur existing ISP.


wanna elaborate on that? whats sonaport? thanks


Posted by t0ast! on Apr-25-2002 17:52:

i used to be SympatiCRAP *cough* i mean sympatico's bitch for 2 years when they first rolled out DSL service in the Kitchener/Waterloo region. at the time, it was decent. no 'bit caps', semi-decent usenet service (which degraded to hell in a very short time). but, after seeing what cable net could do for me, i'll _never_ go back to DSL given the choice again. if i have no choice, then i'll take DSL over dialup (obviously), but if cable is available, TAKE IT!

now i've heard through a few sources that Rogers (and prolly bell) is going to implement bit caps bigtime....and also start offering packages, etc....if this happens, we're screwed. unless we start up some NAN (neighbourhood area network) co-operatives anyone with me??


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