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-- Xbox 360 Best Buy Warranty - is it worth the $60?

Xbox 360 Best Buy Warranty - is it worth the $60?

Hey guys,

i bought an xbox 360 at best buy yesterday and the sales lady pretty much forced me to buy the best buy warranty for an extra $60 bucks. I told her that the initial flaws with the xbox (rrod, over heating, etc) have been resolved with new shipments of the console (right??). But she was relentless, telling me not to listen to all that and that I have no idea how many xbox's they see break. So i went ahead and got the warranty, which basically means I get a new xbox off the shelf if something breaks on mine in the next 2 years.

Do you think i should keep the warranty or cancel it and get my money back? Do the new xbox's still have high defect rates? Is it not worth dealing with Microsoft directly if something happens to it? I hear they can take months to fix/ship back a broken xbox.

I know like 3 people who had their 360's die. Keep it

unless microsoft has their own warranty system

Best Buy makes most of their money off of the warranty that they make you buy. Cancel and get your money.

I'd actually go ahead and get your money back, because MS has extended all warranties to 3 years I believe due to the whole '3 red rings of death' fiasco over the summer. But, but, but, do a little research on that because I'm not entirely sure and I dont wanna be that guy that ends up fucking you over.

i used to work at best buy during my early college years, and i can safely say that any "performance plans" or whatever nonsense it is called nowadays from best buy is a waste of $

Jiffe'd Fosho. Get your money back.

Well, sounds like i should get my money back.

Have any of you actually experienced 360 defects? How long did it take to get your system back & fixed from MS?

i bought an xbox360 2 weeks ago and didnt get the warrenty. fuck that. thats how they get you.

quote:

Originally posted by StanVoid Well, sounds like i should get my money back. Have any of you actually experienced 360 defects? How long did it take to get your system back & fixed from MS?

ive had several friends with the the RROD. microsoft pays for all shipping and it takes between 1-3 weeks to get your xbox back. but your system shouldnt really be breaking for atleast a year.

whats your manufactor date? located on the back of the xbox next to the seriel number.

quote:

Originally posted by PatMcGroin but your system shouldnt really be breaking for atleast a year.

Bwhahaa. I fucken busted out laughing when i read this.

...But foreal, i own a launch date xbox 360: to this date no problems - still goin strong. Shit, thats what i payed for and not something that was going to break on me. Even if does mess up, ill still be covered by Microsoft's new warranty plan. So in reality all those 360's fallin apart just extended my xbox 360 life span.

gg.

quote:

Originally posted by _Nut_ Best Buy makes most of their money off of the warranty that they make you buy. Cancel and get your money.

+10 that bitch juiced your ass

man i knew it.

i was telling her "i don't want it!" too. Pretty funny, actually, i told her that i don't want the warranty cuz the new xbox's have better heat flow and a lot of the old problems don't occur anymore. She's like "how do you know that?", so i told her i googl'ed it. Then she got all ghetto on me like "man you ain't gotta google nothin, i'm tellin you right now that you'll need this warranty so i'm giving it to you". I still tried to say no but then my friend who was with me started to get on the sales lady's side. Then they're both like "just get the warranty, just get it, whaaa whaaaaa" and i didn't feel like arguing with TWO women, so i just got it.

I'm gonna return it though.

quote:

Originally posted by _Nut_ Best Buy makes most of their money off of the warranty that they make you buy. Cancel and get your money.

Exactly. I would have told her to STFU I don't want it, respect my decision as a buyer or I would have asked for another sales person. These sales people make most of their money on the service plans so they are gonna say anything and everything to get you to buy it. Microsoft alone has a 3 year warranty so go get your money back. If your 360 breaks, you call MS and they will take care of you.

quote:

Originally posted by Magnus Exactly. I would have told her to STFU I don't want it, respect my decision as a buyer or I would have asked for another sales person. These sales people make most of their money on the service plans so they are gonna say anything and everything to get you to buy it. Microsoft alone has a 3 year warranty so go get your money back. If your 360 breaks, you call MS and they will take care of you.

Best Buy, at least when I worked there, was not commission-based salary. The only reason we would push Best Buy performance plans is because managers would constantly bother us to sell them. Some managers would actually berate you if you did not sell a certain amount of performance plans... probably because they would get bonuses based off their store & department performances. The salespeople rarely saw any rewards for selling a lot of performance plans, except for certain occasions. For busy days a person who sold the most plans would get something like a $25 best buy gift card (whoopty doo)

Oh this is a no-brainer, keep the warranty.

When I used to work at Best Buy, I would see at least one person every day come in with that replacement plan to swap out their xbox 360 that crapped out for a new one.

Yea, Microsoft HAS extended their warranty to three years, but ONLY if you are getting the 3 Rings of Death error. Otherwise, any other issue that you have with it falls under their standard warranty.

On top of that, if you were to even take advantage of Microsoft's warranty, you would be without an xbox 360 for three to four weeks.

With Best Buy's plan, you can walk in with your bricked xbox and walk out with a brand new one. Plus, BB's plan covers more than MS's warranty anyway.

For the record, that lady that sold the plan to you was still a bitch for continuously pestering you about it.

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