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Posted by smakmagik on Dec-14-2007 22:03:

Stranded at Heathrow

After all the excitement and jubilation of finishing semester and waiting to go back home, my happiness was dealt a cruel blow when I found out that the travel operator who booked my ticket screwed up big time. I had cancelled and re-booked this ticket, and in the process the ******s mistakenly cancelled my outbound flight, so my return ticket is confirmed, but I have no ticket out of here.

Is late at night in Bombay at the moment, and rooms at the airport and around start at 150� a night ( ). So I have nothing to do but sit on this dirty floor, as its the only place with a wall socket. Luckily the wi-fi works.

Still.


Posted by smakmagik on Dec-14-2007 22:04:

TA has censoring now?


Posted by UWM on Dec-14-2007 22:07:

quote:
Originally posted by smakmagik
TA has censoring now?


It always has, you cheeky fucker.


Posted by smakmagik on Dec-14-2007 22:08:

quote:
Originally posted by UWM
It always has, you cheeky fucker.



Posted by Dervish on Dec-14-2007 22:21:

http://www.bedandbreakfastheathrow....e_House_Hx.html

GooglePower!!!


Posted by smakmagik on Dec-14-2007 22:37:

^^ Yeah, thanks for that, but even those start from 40� on weekdays plus the cab to and fro.

Found a neat little corner here, unplugged a huge christmas tree (surprisingly empty in terminal 3 tonight), and am sitting on a nice coffee table, laptop charging, wi-fi on full blast


Posted by narcism on Dec-14-2007 22:45:

sleep at the airport, ive done it many times
just keep one eye on your luggage


Posted by RandomGirl on Dec-15-2007 01:17:

Keep every single receipt you get for every purchase you make of things you needed in order to accommodate yourself for the night (food and a hotel), and send it to the company who fucked up your itinerary.

If they fucked it up, they should cover the cost.


Posted by denys envy on Dec-15-2007 01:19:

Thumbs up

have anal sex with an airport employed local.

you'll never have to see her again.


Posted by smakmagik on Dec-15-2007 01:20:

quote:
Originally posted by Theresa
Keep every single receipt you get for every purchase you make of things you needed in order to accommodate yourself for the night (food and a hotel), and send it to the company who fucked up your itinerary.

If they fucked it up, they should cover the cost.


NOW you tell me

Good idea though. Will do it from now on.


Posted by smakmagik on Dec-15-2007 01:22:

quote:
Originally posted by Aristronica
have anal sex with an airport employed local.

you'll never have to see her again.


Already did that


Posted by denys envy on Dec-15-2007 01:23:

quote:
Originally posted by smakmagik
Already did that


also learn to quote.

edit: damn ninjas.


Posted by smakmagik on Dec-15-2007 01:26:

quote:
Originally posted by Aristronica
also learn to quote.

edit: damn ninjas.



Posted by RandomGirl on Dec-15-2007 01:31:

quote:
Originally posted by smakmagik
NOW you tell me

Good idea though. Will do it from now on.


Seriously dude... go and get receipts if you still can. You shouldn't have to pay a damn cent for someone else's fuck up. Did you book it with a travel agent?


Posted by smakmagik on Dec-15-2007 01:42:

quote:
Originally posted by Theresa
Seriously dude... go and get receipts if you still can. You shouldn't have to pay a damn cent for someone else's fuck up. Did you book it with a travel agent?


Yep.
Sadly, it doesn't always work that way in India, where even if you're 100% right, and they're 101% wrong, you can't expect them to comply.

I will try though. Those bastards have cost me a good 15 hours of home-time.


Posted by RandomGirl on Dec-15-2007 01:47:

quote:
Originally posted by smakmagik
Yep.
Sadly, it doesn't always work that way in India, where even if you're 100% right, and they're 101% wrong, you can't expect them to comply.

I will try though. Those bastards have cost me a good 15 hours of home-time.


Meh, I don't think there is anywhere that you couldn't fight that. Their job is to provide you with a confirmed booking to get you to where you need to be. That's why you paid them a lot of moula. Instead... you got fucked. You should be reimbursed for your costs, and the "booking fee" they charged you.

Total B.S.


Posted by _Nut_ on Dec-15-2007 01:56:

Why pay people to purchase tickets when it is beyond easy to do now?


Posted by Omega_M on Dec-15-2007 02:13:

quote:
Originally posted by Theresa
Meh, I don't think there is anywhere that you couldn't fight that. Their job is to provide you with a confirmed booking to get you to where you need to be. That's why you paid them a lot of moula. Instead... you got fucked. You should be reimbursed for your costs, and the "booking fee" they charged you.

Total B.S.


you obviously don't know how things work in India


Posted by RandomGirl on Dec-15-2007 02:14:

quote:
Originally posted by Omega_M
you obviously don't know how things work in India


Obviously


Posted by Fledz on Dec-15-2007 02:30:

quote:
Originally posted by Theresa
Meh, I don't think there is anywhere that you couldn't fight that. Their job is to provide you with a confirmed booking to get you to where you need to be. That's why you paid them a lot of moula. Instead... you got fucked. You should be reimbursed for your costs, and the "booking fee" they charged you.

Total B.S.


lol

You would be surprised.


Posted by smakmagik on Dec-15-2007 03:08:

quote:
Originally posted by _Nut_
Why pay people to purchase tickets when it is beyond easy to do now?


1. Easier, since they come over to the office, note down our preferences and book it

2. Cheaper, since they offer us discount over the airline fare, so the modest commission we offer them is still giving us cheaper tickets

3. Credit card deals arent big in India as yet. If you can pay by cash or cheque, it's much preferred.

Funny that if I was in America... I would sue them left, right and centre


Posted by L.E.N. on Dec-15-2007 04:53:

quote:
Originally posted by smakmagik
NOW you tell me

Good idea though. Will do it from now on.


I got stranded in Portland during T-giving and Delta comped my room.


Posted by Trance Nutter on Dec-15-2007 05:24:

http://www.sleepinginairports.net/airports.htm

good website for when you are stuck in airports, lots of info and stories about the best places to go to sleep in pretty much every airport in the world. Also good for finding good spots for during layovers.


By the way I hate Heathrow with a passion.


Posted by Audious on Dec-15-2007 05:33:

quote:
Originally posted by Trance Nutter
http://www.sleepinginairports.net/airports.htm

good website for when you are stuck in airports, lots of info and stories about the best places to go to sleep in pretty much every airport in the world. Also good for finding good spots for during layovers.


I like how Minneapolis is under Michigan.


Posted by smakmagik on Dec-15-2007 06:30:

So now, after a 12 hour halt, I get to the customer service deck at 5 am, show them my ticket, explain the situation. In the time before this, I called the airline call centre in India, the airline call centre in London and my travel operator, ALL three of whom assured me that my ticket was fine last night, and a case of 'no-show' has been registered in my name.

I was at the airport 4 hours before take-off, and now they tell me I didn't show up! I explained to the customer service desk that I was told my travel operator screwed up and cancelled my ticket. His face said it all. He went inside the office briefly and came back saying you ve been booked on a flight at 11 45 am, and we wont charge you for anything.

I'm positive it is the airline's fault now and they re trying to cover it up by not charging me and pushing me on to an already empty flight. What can I do in such a case? They made me wait for 18 hours doing nothing, all because of their ineptitude and on top of that told me it was my travel operator's fault.

Pissed.


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