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-- Are ReFX a good company?

Posted by G-Con on Jun-04-2008 13:14:

Are ReFX a good company?

This thread would suggest otherwise

http://www.ableton.com/forum/viewto...der=asc&start=0

Posted by echosystm on Jun-04-2008 13:40:

this is not the only time ReFX have been ****s. Do a search for Arksun on KVR.

Posted by Beyer on Jun-04-2008 13:41:

Jesus.. Well, there goes my plans on buying the gladiator synth.

No f****ng way will I ever support someone like that.

Posted by Theran on Jun-04-2008 14:08:

They won't be getting any of my money, they s*ck. Nexus s*cks. (vanguard rules btw )

Posted by Ry Thomas on Jun-04-2008 14:15:

Fuck them, there are far better plugins around anyway. To me they have made no exceptional plugins

Posted by cryophonik on Jun-04-2008 15:15:

quote:
Originally posted by Beyer
Jesus.. Well, there goes my plans on buying the gladiator synth.

No f****ng way will I ever support someone like that.

Gladiator is made by Tone2, not reFX.

Posted by thecYrus on Jun-04-2008 15:37:

the company is managed by kids :\

Posted by Beyer on Jun-04-2008 15:59:

quote:
Originally posted by cryophonik
Gladiator is made by Tone2, not reFX.

I thought that tone2 was just another brand name made by the refx people. If that's not the case, then:

Posted by Az on Jun-04-2008 17:01:

quote:
The terms of use clearly state that for downloaded or opened software there are no returns, refunds or transfers.

but you'd have to download the software to see this, at which point if you disagreed, you still couldn't get a refund as there are no returns. I'd want to check the legality of that...

someone relay that to the thread if they're signed up

Posted by Ray_Chappell on Jun-04-2008 18:24:

quote:
Originally posted by Az
but you'd have to download the software to see this, at which point if you disagreed, you still couldn't get a refund as there are no returns. I'd want to check the legality of that...

someone relay that to the thread if they're signed up

These type of agreements have been through the ringer on legality as it is. Bottom line, any agreement you make after the purchase (or action) is going to be on shaky ground. They've been voided even when done before (most companies have changed things like terms and conditions to meet those requirements now), but after the purchase or action taken... very weak. 99% of the population won't challenge it though because litigation costs money, especially if you find out you have to go to their forum to pursue it.

And on a sidebar, service like this doesn't help their case when they're asking people to pay for their product and providing service to not one, but two people that were willing to. Dumbasses.

Posted by Jason_R on Jun-04-2008 18:42:

[QUOTE]Originally posted by Beyer
I thought that tone2 was just another brand name made by the refx people. If that's not the case, then: [/Q

Tone two is not another brand name of refx. The Vanguard synth was developed by Michel Kleps who is the owner of REFX however the filters & Oscillators were developed by Markus Fell the owner of Tone 2.

Refx have quite a reputation for crap customer service but I can assure from personal experience that Tone 2's customer service is nothing short of excellent. ( It was also rumored that the two developers� fell out over Michel Kleps treatment of customers but I can't confirm )

By the way Gladiator is one hell of a synth and I can highly recommend it.

Posted by Jason_R on Jun-04-2008 18:42:

whoops

Posted by MSZ on Jun-13-2008 17:24:

vangaurd is pretty sweet although i dont use vsts

Posted by davidbuhau on Jun-13-2008 19:46:

weather or not they're an evil company is neither here nor there

if you like their products, buy them...

i own vanguard, nexus(mistake), beast, and juno2

the only one i use very often is beast, but if they came out with another synth (not just more add ons for the rompler), i'd take a look at it.

david

Posted by Zak McKracken on Jun-13-2008 20:07:

why would anyone buy a vst in the first place?

Posted by davidbuhau on Jun-13-2008 20:38:

because thousands of hours go into programming these things in many cases?

if we want the developers to continue making software, we need to pay for it...

david

Posted by pwnage1 on Jun-13-2008 21:23:

Posted by Zak McKracken on Jun-14-2008 10:47:

quote:
Originally posted by davidbuhau
because thousands of hours go into programming these things in many cases?

if we want the developers to continue making software, we need to pay for it...

david

for my sake they could just stop using hours on programming the VST-synths, the free ones could be just as good. i wish "they" used more hours on internal devices instead in the sequencers. much more stabile.

Posted by davidbuhau on Jun-14-2008 23:19:

you do, however, have the choice to not purchase them... correct?

david

Posted by Ray_Chappell on Jun-15-2008 00:34:

quote:
Originally posted by davidbuhau
you do, however, have the choice to not purchase them... correct?

david

I'm not sure that is in question here. It's a matter of whether you'd want to with the facts that are provided. The decision of course it up to you.

Posted by Alan2008 on Jun-16-2008 15:48:

I thought they were reliable, until my mates old me otherwise