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Posted by CouchFire on Aug-19-2008 19:14:

Small problem

So just downloaded a track off trackitdown.net, TV Heart Attack - Thirteen (Product.01 Remix). During the intro at around 59 seconds the track stutters/skips making it impossible to keep it in time with whatever I'm mixing out of. I've tried downloading the song again and got more of the same. What to do?

Posted by skip on Aug-19-2008 19:27:

complain and you'll get your money back, but most likely won't get a fixed version of the track (at least from beatport or audiojelly, dunno if trackitdown is any different).

Posted by CouchFire on Aug-19-2008 19:32:

the problem is, it was a free download for voting for my favorite dj at djmag.com so I didn't pay for it. I actually ended up loving the track and can't get it on beatport.

Posted by JD8180 on Aug-19-2008 19:58:

then there's really nothing you could do. you could email them and try and maybe they'll give you a credit regardless?

Posted by keithos27 on Aug-19-2008 20:29:

email them and see if they'll notify the label and get a new file sent over to them.

also, try notifying the producer directly, explaining your situation, and see if he'll hook you up. shouldn't be a problem if the track was free...

Posted by djdk on Aug-19-2008 23:39:

the huys at TiD are decent guys, if the track has a skip on it im sure theyll give you another credit.

as for getting a fixed version of the track, they can ask the label or distributor for another copy, but other than that theres not really much the shops can do so as was suggested get in touch woth the producer if you can

Posted by CouchFire on Aug-20-2008 02:00:

What I did was email trackitdown but haven't received a response yet. I emailed Product.01 and send a myspace msg. One of the members named Rochelle got back to me, within an hour, and said she would contact the label and make sure trackitdown gets a proper copy, and then ensured me I would receive one too... Im stoked.

Posted by keithos27 on Aug-20-2008 03:38:

cool!

Posted by MERiDiAN5i2 on Aug-25-2008 01:53:

What track?

Posted by Import on Aug-25-2008 14:29:

quote:
Originally posted by MERiDiAN5i2
What track?

TV Heart Attack - Thirteen (Product.01 Remix)

I had the same problem with a different song and was gonna ask as well, however mine was off beatport.

Posted by keithos27 on Aug-25-2008 17:14:

quote:
Originally posted by Import
TV Heart Attack - Thirteen (Product.01 Remix)

I had the same problem with a different song and was gonna ask as well, however mine was off beatport.

notify beatport... they notify the label and try to get another file. you get a credit. hopefully the label gives them a new file, and you use that credit to re-download.