if you want to stick with DSL then check out teksavvy.

If you are open to switch to cable, i recommend 3web/CIA.
Yes, yes there are loads of complaints all over the web, but they have gotten much better. Customer service is still poor, but the connection is very stable, and pretty much if anything goes wrong, its usually Rogers at fault.

Teksavvy

Re: ISP Help!

quote:

Originally posted by djbruuen I hate bell and want to switch. i was looking at a plan from primus seen HERE Its basically unlimited internet home phone and long distance for $65 a month. What do you think? have any one had good bad experiences? are there any bandwidth caps? appreciate the help.

That plan uses VOIP for your telephone, not like a traditional phone. So if your internet goes out, so does your home phone, that is why it is so cheap. You could always go to somebody else get a separate DSL and separate VOIP plan, and it would come to about the same. So aren't really saving anything, just giving Primus all your business.

As for DSL, I suggest Acanac. Their tech support isn't great, but for that price and the features, I was willing to live with it. The $19/month price is only for the first year, and you have to pay up front. I've done it, and a few of my friends have, with no problems. After the first year, it goes up to $40/month.

- Unlimited bandwidth (Trust me)
- 100GB free online storage (used it regularly)
- Free online PC (more handy than you think)

I'd recommend Teksavvy, I've been using them for awhile now. However, be prepared to go without internet for awhile. I've setup with them twice now - and both times there was issues with getting my DSL setup, and went without internet for 1 week the first time, and nearly three weeks the 2nd time.

However, if you already have DSL - it might be an easier switch.

But, once they do get up and running - I have zero complaints, and if I was to move again - I'd stick with them.

make sure you give a call a week ahead to have no downtime between the switch. make sure you get a confirmation number from bell and then give that to the teksavvy rep. they'll take it from there.

1. LEARN TO SEARCH!

2. Teksavvy

keep in mind: Primus=Bell

Acanac

one payment of $230 and you get 5MB unlimited for a year. the customer service is solid too. when i was looking for a new provider Acanac was cheaper than TekSavy and probably still is.

quote:

Originally posted by FunkyCrew keep in mind: Primus=Bell

not really... totally different company, they just rent Bell's lines.

quote:

Originally posted by phlog Acanac one payment of $230 and you get 5MB unlimited for a year. the customer service is solid too. when i was looking for a new provider Acanac was cheaper than TekSavy and probably still is. not really... totally different company, they just rent Bell's lines.

so its going good eh

i was gonna get it too bust since i work for Rogers now it just makes sense to go with them

I use VELCOM (http://www.velcom.ca) 1.5 years so far... never gone down

DSL
About $34/month... 5 mbit line

No caps
You can run servers on your home system
$2 xta/month static IP addr
webspace on their systems
parked domain name + emails
+ more

i just signed up for acanac.

setup was under 4 bussiness days, they use bell's dsl.

i got dry loop unlimited bandwidth for ~300 for the year including tax
so far the speeds and customer service is great.
If you have your own dsl modem tell them and you wont have to pay a $49 dollar deposit.

stay away from primus, worst worst worst customer service EVER

waited 3 hours on the phone to cancel those fucks

http://www.dslreports.com/

quote:

Originally posted by devnull waited 3 hours on the phone to cancel those fucks

They were probably hoping you'd give up and stay with them.

quote:

Originally posted by devnull stay away from primus, worst worst worst customer service EVER waited 3 hours on the phone to cancel those fucks

I was fortunate enough to deal with them at least once a week at my previous job

the most ridiculous thing that I've incountered is when their 1800/1888 numbers would stop working, their own customer support 1888 number wouldn't work either!! so not only we were getting angry customers from US having to call local 416 number to get to us (and paying long distance changes), I couldn't reach Primus to open a issue ticket with them

Re: ISP Help!

quote:

Originally posted by djbruuen I hate bell and want to switch. i was looking at a plan from primus seen HERE Its basically unlimited internet home phone and long distance for $65 a month. What do you think? have any one had good bad experiences? are there any bandwidth caps? appreciate the help.

Switch to TekSaavy.

Go with Velcom.

I know the owner, he's a really nice dude and their service is great.
Good tech support and its cheap. No contracts.

quote:

Originally posted by undertone Go with Velcom. I know the owner, he's a really nice dude and their service is great. Good tech support and its cheap. No contracts.

+1

Read my prior post.

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