Outsourcing gone to far (if your easily offended, do not open).

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-- Outsourcing gone to far (if your easily offended, do not open).
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Posted by Roweazie on Oct-09-2008 17:23:

Outsourcing gone to far (if your easily offended, do not open).

I was depressed last night so I called Lifeline.
I got a call center in Pakistan.
I told them I was suicidal.
They got all excited and asked if I could drive a truck.

Posted by Moral Hazard on Oct-09-2008 17:29:

I'm sure you thought that was clever and funny; unfortunately, you were incorrect on both counts. Good try though.

Posted by david.michael on Oct-09-2008 17:31:

Posted by Frenchie on Oct-09-2008 17:32:

eeeyah..no.

Posted by Roweazie on Oct-09-2008 17:36:

will to be honest, i found it funny and missed up at the same time.

Posted by nchs09 on Oct-09-2008 17:37:

I dont get the jokes or the replies.

Posted by elFreak on Oct-09-2008 17:38:

quote:
Originally posted by Roweazie
will to be honest, i found it funny and missed up at the same time.

to be honest, your sense of humor sucks.

Posted by infinity HiGH on Oct-09-2008 17:39:

I chuckled.

Posted by Zoso on Oct-09-2008 17:39:

Posted by Moral Hazard on Oct-09-2008 17:50:

quote:
Originally posted by nchs09
I dont get the jokes or the replies.

That's because they're not in Mexican

Posted by UmmiE on Oct-09-2008 17:55:

God I hate this guy

Posted by Ania_xox on Oct-09-2008 17:58:

I just listened to a minimal set while doing an assignment and my head fucking hurts

sorryUmmieILoveyou

Posted by UmmiE on Oct-09-2008 18:03:

quote:
Originally posted by Ania_xox
I just listened to a minimal set while doing an assignment and my head fucking hurts

sorryUmmieILoveyou

Hun its an acquired taste.......Try along the lines of marco carola,ritchie for a change:-

I love you 2 hun

Posted by Slylee on Oct-09-2008 18:21:

my mom gets sooo pissed off over outsourcing. whenever she has to call chase or whatever credit card company, she always gets someone in like india or some shit and she loses it and hangs up. lol

Posted by gehzumteufel on Oct-09-2008 18:28:

quote:
Originally posted by Slylee
my mom gets sooo pissed off over outsourcing. whenever she has to call chase or whatever credit card company, she always gets someone in like india or some shit and she loses it and hangs up. lol

To be fair, they are fucking idiots. They listen for key words, follow a script, and can't do shit if you say something that in even the slight bit is different than the script.

Posted by Slylee on Oct-09-2008 18:32:

quote:
Originally posted by gehzumteufel
To be fair, they are fucking idiots. They listen for key words, follow a script, and can't do shit if you say something that in even the slight bit is different than the script.

exactly. and her frustration is aimed more at the credit card companies for being cheap fucking assholes and hiring these people rather than help w/ our own unemployment issues.

Posted by Ivand on Oct-09-2008 18:36:

quote:
Originally posted by gehzumteufel
To be fair, they are fucking idiots. They listen for key words, follow a script, and can't do shit if you say something that in even the slight bit is different than the script.

as an exworker for a callcenter i can say that even when some of the time thats true, usually we CANT get out of the script, the companies usually demand that the agents follow the script thoroughly... is not fun at all.

Posted by Moral Hazard on Oct-09-2008 18:45:

Way to turn this into an actual conversation. Assholes.

Posted by gehzumteufel on Oct-09-2008 19:02:

quote:
Originally posted by Slylee
exactly. and her frustration is aimed more at the credit card companies for being cheap fucking assholes and hiring these people rather than help w/ our own unemployment issues.

heh well I get her worry, but this is not a phenomenon that is only happening here.

Posted by gehzumteufel on Oct-09-2008 19:03:

quote:
Originally posted by Ivand
as an exworker for a callcenter i can say that even when some of the time thats true, usually we CANT get out of the script, the companies usually demand that the agents follow the script thoroughly... is not fun at all.

I currently work in a call center (of 3 people w00t! I hate my job), and I have worked in others that are much much larger. The companies that require the script to be followed to a T have the worst customer service ratings.

Posted by whiskers on Oct-09-2008 19:25:

the '90s called, they want their lame joke back

Posted by gehzumteufel on Oct-09-2008 19:26:

quote:
Originally posted by whiskers
the '90s called, they want their lame joke back

I chuckled.

Posted by adi_hanson on Oct-09-2008 19:35:

Welcome to citibank :-

please choose from the following options:-
Enquries relating to a BMI baby card press 1
all other enquries press 2

To apply for a credit card press 1
for an existing account press 2

please enter your account number
*****

please enter your D.O.B
********

For your balance and available credit press 1
to make a payment press 2

thanks , we are putting you through to a customer accountant

(In a very thick indian accent) Hi , my name is richard , how can i help?

Thanks richard nasahemapetilon for his services

But i so wanted a curry while he was speaking

Posted by Ivand on Oct-09-2008 19:49:

quote:
Originally posted by gehzumteufel
I currently work in a call center (of 3 people w00t! I hate my job), and I have worked in others that are much much larger. The companies that require the script to be followed to a T have the worst customer service ratings.

i was on the peoplepc cancellation department... i hated every second of it. the impotence of knowing they are stealing people money and that you are helping them.. argh

Posted by gehzumteufel on Oct-09-2008 20:00:

quote:
Originally posted by Ivand
i was on the peoplepc cancellation department... i hated every second of it. the impotence of knowing they are stealing people money and that you are helping them.. argh

haha I had that internet at one point...a long ass time ago.

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