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-- Anyone receive their wanttickets.com Bal en Blanc presale yet?


Posted by Kendo on Dec-29-2008 16:49:

Anyone receive their wanttickets.com Bal en Blanc presale yet?

Did anyone that purchased pre-sale and/or VIP tickets on December 18th receive their tickets yet?

I haven't received mine and I never received any type of Email from wanttickets or Fedex confirming the delivery. I did get a receipt and my credit card was billed.

I know their support/customer service is really crappy because I needed to contact them before a previous event and there was no method to do it, the phone # just rang forever.

I've emailed their support a couple times with no reply.

Anyone?


Posted by klobo on Dec-29-2008 17:58:

i bought my tickets on the 19th and didn't get anything yet................

wantickets.com suck!


Posted by elFreak on Dec-29-2008 18:18:

no ticket providers send you tickets almost 4 months before an event, even if your credit card is charged.

you will get them in late feb/march, i don't have to work for wanttickets to know you won't get them before.


Posted by klobo on Dec-29-2008 18:23:

they say 3 days express shipping!!!!!!!!!!!!!!!!


Posted by elFreak on Dec-29-2008 18:33:

companies like this and admission print all of their internet and phone orders at the same time. This is done for efficiency and to cut costs(i bet wanttickets is not even responsible for this, they are just middle men).

the 3 day express shipping is for when you order tickets the week of an event. If you pay an extra 15$ for express shipping when the even is 4 months away...you deserve to not have money for wasting it on a shit event that does not even have a lineup


Posted by elFreak on Dec-29-2008 18:35:

also...try using the word PLUR in the emails...it might work.


Posted by zokissima on Dec-29-2008 19:14:

I'm in the same boat, billed and paid, but nothing in my hands.


Posted by Spin Laden on Dec-29-2008 19:29:

quote:
Originally posted by elFreak

If you pay an extra 15$ for express shipping when the even is 4 months away...you deserve to not have money for wasting it on a shit event that does not even have a lineup




Either you have more common sense than anyone on here or your gf works for Bell Centre tickets (or both). Yes, the event is shit, the organising of it is shit and it certainly doesn't deserve yet another thread (Malek, you should merge this with the presale one).


Posted by elFreak on Dec-29-2008 20:49:

something like that.


Posted by oldskool94 on Dec-31-2008 03:46:

Satoshi was a no-show in TO on the 19th (due to the storm), I emailed and called wanttickets, but alas, no reply whatsoever (in over a week) in relation to 2 tix purchased. Hence, I will be getting my $ back via my credit card for this cancelled show - already called to get the ball rolling. Sad that I have to go down that avenue. Customer service is quite lacking !


Posted by kanaBEATya on Dec-31-2008 04:36:

i got my tix today. and i bought them on the 18th.

funny it says "signature is required" to receive the package but I didnt have to sign anything. it was in my mailbox...


Posted by Kendo on Dec-31-2008 05:05:

Kana did you just buy pre-sale tickets or also VIP?


Posted by kanaBEATya on Dec-31-2008 05:15:

i also bought VIP. do you think this is the reason why I got them already? it doesnt make sense that someone who only buys regular doesnt get their tix at the same time as someone who buys both!?!


Posted by Kendo on Dec-31-2008 05:21:

I was wondering if maybe they hadn't printed VIPS yet and only regular tickets got shipment. If it was in your mailbox, I'm guessing they just sent it through Canadapost normal mail....


Posted by kanaBEATya on Dec-31-2008 05:28:

it was actually in an Xpresspost Canada Post envelope. i paid 12.50$ for my shipping... but like i said above, the signature is a load of crap cause i didnt have to sign anything (as advertised on wantickets).


Posted by kanaBEATya on Jan-01-2009 21:01:

I got this by email today...........

Bonjour,
Les premiers envoies de billets ont �t� re�us cette semaine par certains d�entre vous et nous pourrons reprendre les envoies postaux de vos billets � partir de la semaine du 12 janvier 2009 seulement. La r�ception de vos billets se fera au plus tard le 19 janvier 2009. Apr�s cette date, si vous n�avez pas re�u vos billets, contactez-moi par courriel.

Nous nous excusons de ce contretemps.

Hello,
The first tickets has been received by some customers and we will continue the shipping only on January 12th, 2009. If you didn�t receive you tickets by January 19th, 2009, please contact me by email.

Sorry for the inconvenience.



Pascale Papin
Directrice des op�rations
Director of Ticketing Operations
Wantickets
481 Viger Ouest, Bur 400
Montr�al, Qu�bec
H2Z 1G6

T: 514.667.6933 ext : 1304 | F: 514.667.6939


Posted by Kendo on Jan-23-2009 03:59:

Anyone still haven't received their tickets yet? I know the Email said they'd get shipped out on January 12th and we'd receive them latest by January 19th.

I've got nothing. No reply to Emails either.

Anyone else?


Posted by malek on Jan-23-2009 05:16:

my friend ordered some tix and he got them yesterday, almost a week after his order.


Posted by Kendo on Jan-23-2009 05:31:

That's lame. Mine from Dec 18th are still no where to be found.


Posted by kanaBEATya on Jan-23-2009 14:56:

Have you tried calling them? Make sure they didn't screw you over by messing up your order!



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