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-- Need Help!

Posted by TheDemon on Aug-28-2009 16:07:

Exclamation Need Help!

I am trying switch my home phone and internet over to Bell (don't ask, long story). My problem is that I owe rogers about $1000 . They're being bitches and stating that I can't transfer my home phone number to bell until i pay them off. Yet, rogers is on the verge of canceling my services next week anyways. I don't have the full amount of money to pay them. can i wait for them to cancel my services and then transfer to bell? Bell also attempted to ask rogers for the number but they said no. Is there anything i can do?

Posted by ChemEnhanced on Aug-28-2009 16:19:

Re: Need Help!

quote:
Originally posted by TheDemon
I am trying switch my home phone and internet over to Bell (don't ask, long story). My problem is that I owe rogers about $1000 . They're being bitches and stating that I can't transfer my home phone number to bell until i pay them off. Yet, rogers is on the verge of canceling my services next week anyways. I don't have the full amount of money to pay them. can i wait for them to cancel my services and then transfer to bell? Bell also attempted to ask rogers for the number but they said no. Is there anything i can do?


just ask for a new number

Posted by TheDemon on Aug-28-2009 16:25:

Re: Re: Need Help!

quote:
Originally posted by ChemEnhanced
just ask for a new number


that would be easy. but the bell account is under my dads name and he wants the same number. plus he has no idea what my situation is with rogers and we've had our current phone number for like 16years.

Posted by Orko on Aug-28-2009 16:47:

Re: Need Help!

quote:
Originally posted by TheDemon
I am trying switch my home phone and internet over to Bell (don't ask, long story). My problem is that I owe rogers about $1000 . They're being bitches and stating that I can't transfer my home phone number to bell until i pay them off. Yet, rogers is on the verge of canceling my services next week anyways. I don't have the full amount of money to pay them. can i wait for them to cancel my services and then transfer to bell? Bell also attempted to ask rogers for the number but they said no. Is there anything i can do?


Under the law, telecom providers can block a number port if you have an outstanding balance. If they cancel your account, the number stays within their pool, as that is the reward for eating the money they lost on you.

If you want the number, pay up.

Posted by TheDemon on Aug-28-2009 17:18:

Re: Re: Need Help!

quote:
Originally posted by Orko
Under the law, telecom providers can block a number port if you have an outstanding balance. If they cancel your account, the number stays within their pool, as that is the reward for eating the money they lost on you.

If you want the number, pay up.


why did i know you were going to say that. but what happens when they cancel the service. can bell take over the old number?

Posted by ChemEnhanced on Aug-28-2009 17:33:

Re: Re: Re: Need Help!

quote:
Originally posted by TheDemon
why did i know you were going to say that. but what happens when they cancel the service. can bell take over the old number?

no....you will loose the number forever

Posted by TheDemon on Aug-28-2009 17:43:

Re: Re: Re: Re: Need Help!

quote:
Originally posted by ChemEnhanced
no....you will loose the number forever


thanks for the input.


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