Any computer gurus around? my comp is being a *******... Help plz

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-- Any computer gurus around? my comp is being a *******... Help plz

Posted by Amduscias on Dec-22-2009 06:02:

Any computer gurus around? my comp is being a *******... Help plz

My computer has been pretty fucked up lately, it used to freeze and shut down and then this blue screen saying something about a memory boot would come up but i would just restart and then it would be fine

then it started getting this very weird lag that wouldnt let me listen to music but i would always do system restore and it would go back to normal even tho eventually the whole lag thing would come back , like a month ago the lag wouldnt go away because the comp didnt let me system restore anymore so ive been dealing with it since

but today all hell broke loose because it just wont do anything

windows starts normally and then a blue screen similar to the one i used to get before comes up and this is what it says:

STOP: c000021a {Fatal system error}
The windows logon process system process terminated unexpectedlywith a status of 0xc0000135 {0x00000000 0x00000000}
The system has been shut down

its been doing this the whole day and idk what to do now

and the blue screen thing started happening ever since i bought a memory ram for it 1GB one and that was like 5 months ago

My comp is a Dell Optiplex 170L dunno if this helps ...

Anyone know what to do? ... other than tell me to buy a new one

?

it has to turn on , ill lose a lot of shit if it doesnt

Posted by djnitride on Dec-22-2009 06:13:

Re: Any computer gurus around? my comp is being a *******... Help plz

quote:
Originally posted by Amduscias
My computer has been pretty fucked up lately, it used to freeze and shut down and then this blue screen saying something about a memory boot would come up but i would just restart and then it would be fine

then it started getting this very weird lag that wouldnt let me listen to music but i would always do system restore and it would go back to normal even tho eventually the whole lag thing would come back , like a month ago the lag wouldnt go away because the comp didnt let me system restore anymore so ive been dealing with it since

but today all hell broke loose because it just wont do anything

windows starts normally and then a blue screen similar to the one i used to get before comes up and this is what it says:

STOP: c000021a {Fatal system error}
The windows logon process system process terminated unexpectedlywith a status of 0xc0000135 {0x00000000 0x00000000}
The system has been shut down

its been doing this the whole day and idk what to do now

and the blue screen thing started happening ever since i bought a memory ram for it 1GB one and that was like 5 months ago

My comp is a Dell Optiplex 170L dunno if this helps ...

Anyone know what to do? ... other than tell me to buy a new one

?

it has to turn on , ill lose a lot of shit if it doesnt

Uhhhh.... I can help you if you are willing to helped. Usually when the windows logon process is terminated, it means one of two things (sounds like a combination of both):

1. you are infected with a destructive virus (not random adware/advertising badware etc). So basically, you are going to have to completely re install windows .... WHICH WILL COMPLETELY FIX THE PROBLEM AND YOUR COMPUTER WILL RUN LIKE NEW.

2. Your ram upgrade was faulty, and is causing the BSOD (usually happens at random times)

First remove whatever ram you put in there (If you can figure it out), that may stop EVERYTHING. If my suspicion that #1 is the case is true, you may need to follow the below advice to fix your computer and save your data as well:

There are two ways you could get your data off the hard drive before you wipe it:

1. Physically remove it, get an adapter and hook it up via USB to another computer, copy your files onto the new computer
2. Boot a linux live cd, and copy them over the network

or 3 (lulz):

Pay geeksquad like 300$ and they probobly will wipe all your data "accidently" while fixing your computer, or not copy critical stuff.

Both 1 and 2 require decent technical skills. 2 may be easier if you have to disassemble the entire laptop to get the hard drive out. I can help you with option two, one you can do yourself if you can figure out the right adapter and get your hard drive out.

Disclaimer:

1. I have worked in IT for over 5+ years and program in various languages across different systems for a living.
2. I am not responsible for anything you fuck somehow following my instructions.

Posted by Amduscias on Dec-22-2009 06:18:

Re: Re: Any computer gurus around? my comp is being a *******... Help plz

quote:
Originally posted by djnitride
Uhhhh.... I can help you if you are willing to helped. Usually when the windows logon process is terminated, it means you are infected with a destructive virus (not random adware/advertising badware etc). So basically, you are going to have to completely re install windows .... WHICH WILL COMPLETELY FIX THE PROBLEM AND YOUR COMPUTER WILL RUN LIKE NEW. Sound good? Now I assume you don't want to lose your data.

There are two ways you could get your data off the hard drive before you wipe it:

1. Physically remove it, get an adapter and hook it up via USB to another computer, copy your files onto the new computer
2. Boot a linux live cd, and copy them over the network

or 3 (lulz):

Pay geeksquad like 300$ and they probobly will wipe all your data "accidently" while fixing your computer, or not copy critical stuff.

Both 1 and 2 require decent technical skills. 2 may be easier if you have to disassemble the entire laptop to get the hard drive out. I can help you with option two, one you can do yourself if you can figure out the right adapter and get your hard drive out.

Disclaimer:

1. I have worked in IT for over 5+ years and program in various languages across different systems for a living.
2. I am not responsible for anything you fuck somehow following my instructions.
i am in a laptop right now... a very annoying one.. and slow at that -_-, how can i do option number 2? or number 1... i dont think i have any of that

Posted by pkcRAISTLIN on Dec-22-2009 06:19:

yeah, when fundamental problems like these arise your best bet is to re-install.

Posted by djnitride on Dec-22-2009 06:19:

Re: Re: Re: Any computer gurus around? my comp is being a *******... Help plz

quote:
Originally posted by Amduscias
i am in a laptop right now... a very annoying one.. and slow at that -_-, how can i do option number 2? or number 1... i dont think i have any of that

I edited my post.

I saw you were having BSOD's after your ram upgrade randomly.

That is a red flag that you have BAD memory installed in the sytem.

If you do, loading up LiveCD Linux will probobly crash as much as your system was after the upgrade (Or instantly, if the problem got worse, which it often does)

But lets get started. You will need a burnable CD.

Download and burn an iso of this for x86 (not x86_64):

http://www.sysresccd.org/Main_Page

First, stick the CD in your faulty laptop, at the boot menu, run Memtest. That will help me see if your Ram is indeed faulty. We can move on from there to fixing the problem.

Eventually, we can use the CD to copy your data off the hard drive if you need to. BUT DEFINITLEY RUN MEMTEST

Posted by kadomony on Dec-22-2009 06:21:

google?

http://www.duxcw.com/yabbse/index.php?topic=16594.0

also if the solutions in the thread don't work, you can transfer your data off by using Hiren's BootCD (the best recovery disk IMO)

http://www.hirensbootcd.net/

and then reinstall.

i got hit by a fucking virus that strapped to my logon service a couple months ago. goddamn it was the worst virus i ever had. this thing was unbelievable. took me 3 days of solid work to fix it and still retain all of my data. i had to bite the bullet and lose some of my system and registry settings, however.

Posted by djnitride on Dec-22-2009 06:24:

quote:
Originally posted by kadomony
google?

http://www.duxcw.com/yabbse/index.php?topic=16594.0

also if the solutions in the thread don't work, you can transfer your data off by using Hiren's BootCD (the best recovery disk IMO)

http://www.hirensbootcd.net/

and then reinstall.

i got hit by a fucking virus that strapped to my logon service a couple months ago. goddamn it was the worst virus i ever had. this thing was unbelievable. took me 3 days of solid work to fix it and still retain all of my data. i had to bite the bullet and lose some of my system and registry settings, however.

Go with his CD, mine requires much more technical (command line, lol. you know that black screen with the blinking cursor ). His has memtest as well.....

RUN MEMTEST!!!!!!

Im going to bed, i will check this thread in the AM. Good luck.

Posted by Amduscias on Dec-22-2009 06:27:

Re: Re: Re: Re: Any computer gurus around? my comp is being a *******... Help plz

quote:
Originally posted by djnitride
I edited my post.

I saw you were having BSOD's after your ram upgrade randomly.

That is a red flag that you have BAD memory installed in the sytem.

If you do, loading up LiveCD Linux will probobly crash as much as your system was after the upgrade (Or instantly, if the problem got worse, which it often does)

But lets get started. You will need a burnable CD.

Download and burn an iso of this for x86 (not x86_64):

http://www.sysresccd.org/Main_Page

First, stick the CD in your faulty laptop, at the boot menu, run Memtest. That will help me see if your Ram is indeed faulty. We can move on from there to fixing the problem.

Eventually, we can use the CD to copy your data off the hard drive if you need to. BUT DEFINITLEY RUN MEMTEST
ok i think i can find a burnable cd ... what in the world is an iso x86 ... and how do i even get to the memtest option, this doesnt show up for me i dont think

Posted by Amduscias on Dec-22-2009 06:29:

Posted by Boomer187 on Dec-22-2009 09:42:

just replace your ram card and post back the results

Posted by Ian on Dec-22-2009 09:51:

ask your mother/LA MILF to buy you a new one that isn't running windows 95

Posted by IpLaYWiTLiGhTs on Dec-22-2009 10:06:

It's the RAM.

Is that 1GB of ram the only stick you have? If not, take it out and things should be fine.

Posted by leph555 on Dec-22-2009 11:26:

Posted by DaRoZa on Dec-22-2009 12:02:

dell comps have a pretty comprehensive diagnostic tool you get to with one of the f-keys when it boots up, should indicate any hardware problems if it is one.

Posted by Amduscias on Dec-22-2009 17:31:

boomer i put back the old memory it had and it is still doing the same...

also i wasnt able to do what kado told me to do because this dumb tiny laptop doesnt have the disc insert thingy o.o

so yeah im kinda screwd

Posted by netroM on Dec-22-2009 23:25:

If it doesn't have a CD-Drive, use a USB stick.

Posted by djnitride on Dec-23-2009 15:45:

quote:
Originally posted by Amduscias
boomer i put back the old memory it had and it is still doing the same...

also i wasnt able to do what kado told me to do because this dumb tiny laptop doesnt have the disc insert thingy o.o

so yeah im kinda screwd

Sounds like all your memory is bad or a problem with your motherboard, or once again just windows having a virus.

You are not making it easy to determine the exact problem(s) because you are not reducing the possibilities.

Posted by Krypton on Dec-24-2009 07:36:

1. Scan computer and delete all bad files with...Malware-bytes AntiMalware...found on the CNET website.

2. Defrag the computer.

3. If none of this works, reinstall windows. Hopefully you have an external hard drive to save all the files you want to keep.