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-- Dear Mr. Club Owner...
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Posted by rabbitjoker on Jan-24-2010 10:36:

Exclamation Dear Mr. Club Owner...

Pretext: Going out tonight and noticing many small things that could be improved upon to make the experience perfect.

This is the thread to provide advice or feedback or suggestions to club owners/managers on how they can better manage & run events & venues.

Suggestions should not be music related; they need to be more about non-music aspects of the business. (No "better sound", "more dj X", "tune the speakers" type of posts).

The idea is to offer constructive feedback & advice (contribution!) - not bitch and complain (too easy, not useful).


Posted by rabbitjoker on Jan-24-2010 10:39:

Tight Toilet Seats

I will start this off:

Dear Mr. Club Owner,

Please do not overly tighten the toliet seats so I cannot place them in an upright position when standing and using the toilet.

If I cannot lift the seat, others cannot lift the seat - and although I may have precision in such affairs - most do not (resulting in the seat being quite messy).

Please have the seats tight enough to sit on without injruy but not so tight that they can't be lifted.

Thank you.


Posted by rabbitjoker on Jan-24-2010 12:59:

Hearing Protection

Dear Mr. Club Owner,

Please provide free ear-plugs to all guests & customers. We like loud music but we don't like going deaf from over-exposure. If I had it my way you should hand them out to everybody when people arrive and pay their cover. Foam ear-plugs are very inexpensive.

I see this as an investment in your future business: by protecting customers's ears ultimately they can enjoy music (and visit your club) for more years (lifetime value of customer). Shorter-term thinking would be that they could stay later in your club buying drinks & water (vs. leaving due to sore ears and/or under-consuming due to volume/loundness issues).

Free hearing protection (due to prolonged high-dB exposure) is required for employees via OHSA - give the same privilege to your clientele. Protect them both the same.

Thank you.


Posted by Orko on Jan-24-2010 22:54:

Consistent Drink Prices

Dear Mr. Club Owner,

Try and control your bar staff, and standardize the prices. I have been out quite a few times, and depending on which bartender serves you, you pay a different price for the same drink.

I would try and bring this to somebody'd attention, but at the time, all I can see are bouncers, who do not control such aspects of a club. So, more visible managerial staff would also help.


Posted by Iwasthere on Jan-24-2010 23:20:

Dear Mr. Club Owner,

Please ensure that my $6+ beer is cold when it's served, and tell your eager beaver bar-back not to throw away my full beer at 2:15 while I'm having a cigarette outside.


Posted by 7-4-7 on Jan-24-2010 23:24:

no one likes prick bouncers.

Ensure that they are nice/decent unless a situation requires them to act otherwise.

Teach them to apologize and be genuinely concerned with the positivity of the experience of all patrons.


Posted by Intangible on Jan-24-2010 23:27:

quote:
Originally posted by 7-4-7
no one likes prick bouncers.

Ensure that they are nice/decent unless a situation requires them to act otherwise.

Teach them to apologize and be genuinely concerned with the positivity of the experience of all patrons.


pretty please


Posted by Reza on Jan-24-2010 23:28:

Dear Club Owner.

Hire more sluty young girls so me and my pervert friends can eye fuck.

ty.


Posted by deephousekid on Jan-25-2010 00:12:

Dear Mr. Club Owner...

have people maintain the washrooms, most clubs have the guy with colognes and gum and whatever it may be..but do the stalls have to be a mess?


Posted by DigiNut on Jan-25-2010 00:24:

Dear Mr. Club Owner,

Please ensure that your coat check is adequately staffed on busy winter nights. The $100 expense you incur will be offset by an additional $5000 or more in bar revenue as a result of patrons not having to wait in another line.

Thank you.


Posted by Man_Devil on Jan-25-2010 01:16:

1. dont make me wait in line for like 45 mins when the club isnt full. I love footwork but the last few times I've gone there I've waited in line for the loooooongest time, only to get in there and see its only 60% full so far. I hate how you are like 20th in line but they let in like 3 people every 5 mins even though it isnt even close to full inside yet. Pet peve of mine... Maybe the place has just been getting more and more popular lately. It gets packed every time i am there now.

2. Make the coat check and bathrooms more efficient (and clean).


Posted by *~LiSa-LoO~* on Jan-25-2010 01:25:

Dear Mr. Club Owner,

Please fix the bathrooms promptly when they are broken. It's annoying when each time you go to a club there's one more sign on one of the bathroom stalls that says "out of order". Understandable you may not be able to fix them immediately, but a few weeks, even a month should be enough time. The bathrooms keep getting smaller and smaller when rather than fixing toilets you just put another sign on the door. You start with 5 stalls, the next month there's 4, the next month there's 3, the next month there's 2...

Also, please make sure there's enough toilet paper in the bathroom to last the evening.

Thanks


Posted by Pure Trance Prd on Jan-25-2010 01:28:

Re: Hearing Protection

If your worried about your ears its your responsibility to protect them not a club owner.


quote:
Originally posted by rabbitjoker
Dear Mr. Club Owner,

Please provide free ear-plugs to all guests & customers. We like loud music but we don't like going deaf from over-exposure. If I had it my way you should hand them out to everybody when people arrive and pay their cover. Foam ear-plugs are very inexpensive.

I see this as an investment in your future business: by protecting customers's ears ultimately they can enjoy music (and visit your club) for more years (lifetime value of customer). Shorter-term thinking would be that they could stay later in your club buying drinks & water (vs. leaving due to sore ears and/or under-consuming due to volume/loundness issues).

Free hearing protection (due to prolonged high-dB exposure) is required for employees via OHSA - give the same privilege to your clientele. Protect them both the same.

Thank you.


Posted by Xavier Moriarty on Jan-25-2010 01:32:

quote:
Originally posted by rT19
Dear Club Owner.

Hire more sluty young girls so me and my pervert friends can eye fuck.

ty.


lol.

yes guy!!!


Posted by *~LiSa-LoO~* on Jan-25-2010 01:36:

Re: Re: Hearing Protection

quote:
Originally posted by Pure Trance Prd
If your worried about your ears its your responsibility to protect them not a club owner.


I wear ER-20s, but sometimes I forget them. So it would be a good gesture on the part of the club owner (who already has 20 cent foam ear plugs for its employees) to provide them for consumers if they ask.

Guv has in the past, as has BBR in Windsor.


Posted by Pure Trance Prd on Jan-25-2010 01:44:

Re: Re: Re: Hearing Protection

quote:
Originally posted by *~LiSa-LoO~*
I wear ER-20s, but sometimes I forget them. So it would be a good gesture on the part of the club owner (who already has 20 cent foam ear plugs for its employees) to provide them for consumers if they ask.

Guv has in the past, as has BBR in Windsor.


Im pretty sure if you asked an employee they can prob get you a set... but i dont think a club should supply ear plugs... if you know you going to a club that plays loud music then you really shouldnt forget ear plugs.


Posted by *~LiSa-LoO~* on Jan-25-2010 01:52:

Re: Re: Re: Re: Hearing Protection

quote:
Originally posted by Pure Trance Prd
Im pretty sure if you asked an employee they can prob get you a set... but i dont think a club should supply ear plugs... if you know you going to a club that plays loud music then you really shouldnt forget ear plugs.


I have asked a couple of times - and like I said, I was provided with them at Guv and BBR. Personally, I agree with RJ. They're 20 cent ear plugs that they already have for their employees anyway. Most people don't ask for them anyway, so if a patron does ask, the club should provide them. I don't think people should rely on a club for earplugs; if you're that concerned, then buy your own. But like I said, sometimes people forget their earplugs. I think your statement is a bit silly. Of course you shouldn't forget your earplugs, but sometimes people do forget things. It can't be helped.


Posted by italarmo on Jan-25-2010 01:58:

quote:
Originally posted by *~LiSa-LoO~*
Also, please make sure there's enough toilet paper in the bathroom to last the evening.

Thanks


+1!
There's nothing more annoying than finding out that there's no TP in your stall and trying to ask for some from the girls next to you (and most of the time they ignore you or don't speak english... uuuugggh!).
If you're going to hire someone to "maintain" the washrooms with cut-up paper towels, purfume, gum, hairspray etc... you better have them check the stalls once in a while to load up on the TP. I think all girls would agree that it's essential to have this replenished at all times. If the washroom attendant is too busy handing out paper towels to girls washing their hands and hoping for tips, then there should be another attendant, or keep the paper towels out for girls to grab on their own.


Posted by rabbitjoker on Jan-25-2010 02:03:

Re: Re: Hearing Protection

quote:
Originally posted by Pure Trance Prd
If your worried about your ears its your responsibility to protect them not a club owner.


A club owner has a duty-of-care to ensure the environment is safe for anybody who steps on to the property. Limiting volume & exposure falls within the scope of duty/standard-of-care.

Not conspicuously providing hearing protection in any loud environment opens up an entirely different discussion around negligence and liability.


Posted by *~LiSa-LoO~* on Jan-25-2010 02:07:

Re: Re: Re: Hearing Protection

quote:
Originally posted by rabbitjoker
A club owner has a duty-of-care to ensure the environment is safe for anybody who steps on to the property. Limiting volume & exposure falls within the scope of duty/standard-of-care.

Not conspicuously providing hearing protection in any loud environment opens up an entirely different discussion around negligence and liability.


Thoughts of my tort law class are swimming around my head!


Posted by rabbitjoker on Jan-25-2010 02:09:

Re: Re: Re: Re: Hearing Protection

quote:
Originally posted by *~LiSa-LoO~*
Thoughts of my tort law class are swimming around my head!


"Don't hate, litigate!"


Posted by chinamon on Jan-25-2010 03:30:

Re: Re: Re: Hearing Protection

quote:
Originally posted by rabbitjoker
A club owner has a duty-of-care to ensure the environment is safe for anybody who steps on to the property. Limiting volume & exposure falls within the scope of duty/standard-of-care.

Not conspicuously providing hearing protection in any loud environment opens up an entirely different discussion around negligence and liability.


so every concert should have ear plugs for everyone as well?


Posted by Jayx1 on Jan-25-2010 03:34:

welcome to canada... where its always someone else's fault!


Posted by Prometheus Xex on Jan-25-2010 04:03:

quote:
Originally posted by *~LiSa-LoO~*
Dear Mr. Club Owner,

Please fix the bathrooms promptly when they are broken. It's annoying when each time you go to a club there's one more sign on one of the bathroom stalls that says "out of order". Understandable you may not be able to fix them immediately, but a few weeks, even a month should be enough time. The bathrooms keep getting smaller and smaller when rather than fixing toilets you just put another sign on the door. You start with 5 stalls, the next month there's 4, the next month there's 3, the next month there's 2...

Also, please make sure there's enough toilet paper in the bathroom to last the evening.

Thanks


I'm a general contractor and there's NO reason for a toilet to ever take more than a day or two to be completly replaced... let alone be fixed !!!


Posted by *~LiSa-LoO~* on Jan-25-2010 04:06:

quote:
Originally posted by Prometheus Xex
I'm a general contractor and there's NO reason for a toilet to ever take more than a day or two to be completly replaced... let alone be fixed !!!


The clubs should hire you to fix the toilets then! Maybe something would get done. You'd think toilets would be a top priority.


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