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CDJ Problem

I have a pair of CDJ 200's and up until the other night they were both working perfectly. The other night however one of the decks just stopped functioning properly. It will turn on and I am able to play the track. Nearly every button on the deck is not responding. I cant skip tracks, or albums, or loop the track. The time mode and track display button is also not working. I cannot use the eject button either, i had to manually do that with the pin provided and tried using other CD's but with the same results. I have no idea how this has happened and can't think of what could be wrong with it. I was looking for some for of firmware to update the deck so that might override the problem but there doesn't seem to be for the 200's?

I have no idea where this came out of as I was using the deck successfully before it just stopped functioning. Would really appreciate any help with this as it is driving me insane not being able to use the decks at the minute. Any help or tips on what I could do or try would be greatly appreciated.

turn it in where u bought it.

quote:

Originally posted by nortek turn it in where u bought it.

Bought it from a lad on here, so that isn't an option. Is there no other way to fix it than have it sent away and looked at?

i doubt it.

quote:

Originally posted by nortek i doubt it.

Theres nothing like a re-installation of the old firmware that could possibly get it going again?

have no idea about that. read the FAQ/manual on pioneerpro.com

quote:

Originally posted by nortek have no idea about that. read the FAQ/manual on pioneerpro.com

Cheers for the help anyway.

Just hope someone has some ideas as to what could be wrong.

Take it to a Pioneer authorized service center. The one closest to me charges a flat fee regardless of what they have to fix.

Ever see Old Yeller?

quote:

Originally posted by DjWoody Take it to a Pioneer authorized service center. The one closest to me charges a flat fee regardless of what they have to fix.

What's the fee out of curiosity? I've had a center jog indicator out on one of my 800 mk2s for a few years now. Functionally not a big deal but it screws up the whole symmetry in a dark room.

Right, the deck itself was working for a bit yesterday, then it went back to being pretty much paralysed. I was told it could be something under the Cue button that is tripping something that would knock all the other buttons from working?
Does anyone know if this could be the case?

This isn't a service centre, it's a message board. Just take it in and get it repaired, or take it out to the back 40 and put it out of its misery.

I vote for the latter.

quote:

Originally posted by PivotTechno This isn't a service centre, it's a message board. Just take it in and get it repaired, or take it out to the back 40 and put it out of its misery. I vote for the latter

Cheers man, heaven forbid on a DJ forum I ask has anyone experienced this before or have any informaton on what could be causing it. Thanks for taking a good minute or two out of your day to hit "reply" and go looking on youtube for that video to post up something that would set the human race back just a little bit. Thanks man, your contribution to this thread and the humanity was well noted.

Dude, you come on here, explaining to everyone that aside from turning on, your CDJ has essentially stopped working. Several people tell you to take it in for servicing, or to at least contact an authorized service centre, as the people who work there are the ones trained to resolve rather broad and vague issues such as the one you're currently experiencing. You continue to ask if anyone can offer you an online solution to your problem and you're surprised when you get the same answer as when you posed your original question?

AND YOU HAVE THE NERVE TO DISS KIDS IN THE HALL?

Here, try this method - if it works for cars, who knows?

And for the record, I am a totally serious person, all the time.

quote:

Originally posted by Philanthropist Right, the deck itself was working for a bit yesterday, then it went back to being pretty much paralysed. I was told it could be something under the Cue button that is tripping something that would knock all the other buttons from working? Does anyone know if this could be the case?

I'm a qualified service tech for CDJ's - Unfortunately, if it's anything electronic that has gone wrong, you're fucked, as you'll have to send it in for the replacement parts as they won't sell parts to "civilians".

If's it's something mechnical, then you may be in luck as often it's nothing more than a spring loose or something having popped out of place. The 200's are a little bit more tricky as they are more densely packed than the 100, 800, 1000, 2000 etc.

From memory (I'm at work) you need to unscrew the base screws to remove the top housing from the bottom. There are ribbon connectors so be careful when opening. It folds open and you can remove the ribbon connection on one side by flipping up the catch.

Have a look inside to see if anything is particularly loose or suspect. You can get to the cue button of you remove the layers underneath it. Just be careful with the main lazer track assembly, if you disturb that it can be a mission to calibrate it again and get it to read CD's.

However, I'm giving you the watered down version and if this sound scary to you then don't touch it and just take it to a service center.

quote:

Originally posted by DJ RANN you're fucked, as you'll have to send it in for the replacement parts as they won't sell parts to "civilians".

http://www.instrumentalparts.com/pioneer-parts.html

quote:

Originally posted by Shemeck http://www.instrumentalparts.com/pioneer-parts.html

Wow, I'm amazed they're doing that - I think pioneer would seriously freak out if they knew.

EDIT: Now I know for sure; they're actually selling copies of the service guide which Pioneer strictly forbids.

quote:

Originally posted by DJ RANN I'm a qualified service tech for CDJ's - Unfortunately, if it's anything electronic that has gone wrong, you're fucked, as you'll have to send it in for the replacement parts as they won't sell parts to "civilians". If's it's something mechnical, then you may be in luck as often it's nothing more than a spring loose or something having popped out of place. The 200's are a little bit more tricky as they are more densely packed than the 100, 800, 1000, 2000 etc. From memory (I'm at work) you need to unscrew the base screws to remove the top housing from the bottom. There are ribbon connectors so be careful when opening. It folds open and you can remove the ribbon connection on one side by flipping up the catch. Have a look inside to see if anything is particularly loose or suspect. You can get to the cue button of you remove the layers underneath it. Just be careful with the main lazer track assembly, if you disturb that it can be a mission to calibrate it again and get it to read CD's. However, I'm giving you the watered down version and if this sound scary to you then don't touch it and just take it to a service center.

Thanks a million for the reply. Will have a cautious look about tommorow and see what I notice and can possibly do. Hope I dont have to send them away anyway. Cheers again.

quote:

Originally posted by DJ RANN I'm a qualified service tech for CDJ's - Unfortunately, if it's anything electronic that has gone wrong, you're fucked, as you'll have to send it in for the replacement parts as they won't sell parts to "civilians".

The problem was the cue button. I noticed that if I pushed down on the shell of the deck, beside the cue button that everything worked. I took it apart and cleaned in around the deck. It seems the spring for the cue button isn't working or is busted. Its working ok now but its a short term solution. Will have to go about getting something sorted so I can use the deck without fear of this happening again.

quote:

Originally posted by Philanthropist The problem was the cue button. I noticed that if I pushed down on the shell of the deck, beside the cue button that everything worked. I took it apart and cleaned in around the deck. It seems the spring for the cue button isn't working or is busted. Its working ok now but its a short term solution. Will have to go about getting something sorted so I can use the deck without fear of this happening again.

That's what i was getting at about being able to fix a mechanical problem.
You may just want to check it's not a build up of crap under the cue button, otherwise I would just buy a new cue button. Thankfully the cue button is an easy repair.

quote:

Originally posted by DJ RANN That's what i was getting at about being able to fix a mechanical problem. You may just want to check it's not a build up of crap under the cue button, otherwise I would just buy a new cue button. Thankfully the cue button is an easy repair.

Well its the small black connector to the board, not the actual cue button itself. Thanks again man, wouldn't have risked going near it til I read your post, cheers

Oh, then that's an easy fix. Do me a favor: Are you saying if you press or wiggle it in a certain way it works again?

Is it the connector on the side of cue button PCB that goes to main board?

If so then all you have to do is make the connection firm again. The connectors can be cleaned.

Please confirm and I'll tell you how to fix it.

quote:

Originally posted by DJ RANN Oh, then that's an easy fix. Do me a favor: Are you saying if you press or wiggle it in a certain way it works again? Is it the connector on the side of cue button PCB that goes to main board? If so then all you have to do is make the connection firm again. The connectors can be cleaned. Please confirm and I'll tell you how to fix it.

Its hard for me to explain without completely simplifying everything for myself. When I took out the cue button, the button itself is fine. It is the black button, that is connected to the main board, which the cue button touches when pressed seems to stiffened or possibly broken.

Was using the deck there, its very sensitive to the touch but working. Surely though one button breaking shouldn't stop every other button working?

quote:

Originally posted by Philanthropist Its hard for me to explain without completely simplifying everything for myself. When I took out the cue button, the button itself is fine. It is the black button, that is connected to the main board, which the cue button touches when pressed seems to stiffened or possibly broken. Was using the deck there, its very sensitive to the touch but working. Surely though one button breaking shouldn't stop every other button working?

OK, that means you're talking about the microswitch on the control PCB assmebly underneath the actual button. That can get broken if you press the button too hard or if it has been worn out.

You'll probably need to replace that whole PCB and trying to fix just that microswitch is tricky and honestly not worth the labor time.

The part you need is the KSWB assembly, Part No. DWS1356. It should only cost you about 60Eur. There are a couple of screws that hold it in place and then just the ribbon connector to disconnect. Swap out the unit and put the buttons back in place. Job done.

I can't help with where to get the parts in Ireland so you^ll probably just have to go on the hunt but that link that was posted in this thread earlier seem to ship worldwide?

Let me know when you're going to do it and I'll talk you though it.

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