TranceAddict Forums (www.tranceaddict.com/forums)
- Canada - Toronto & Southern Ont.
-- Sympatico High Speed & Ultra Question
Pages (2): [1] 2 »

Sympatico High Speed & Ultra Question

I have the regular High Speed [ shit ] edition of Sympatico...
I called their help line several times but it seems like no one there knows what they are talking about.

My question is to those TA's here who already have the Ultra Service.

Please tell me what speeds you usually get with the service.

Yes I know it is a 3meg modem downstream and 640kbps upstream but what is it really??

High speed is 128kbps down & 13kpbs up I believe

thanks

That is correct. If you go to their website: www.sympatico.ca , there'll be a whole bunch of stuff which you can read about.

As for Sympatico DSL, I am totally diappointed with them. Just spoke to them on the phone last night to CANCEL the stoopid service.

Normal Sympatico High Speed: Max of 5 Gigs Upload and Download!!! WTF?

I checked this week and I've overshot by almost 20 gigs. To hell with Sympatico. I've decided to go with Rogers since they have unlimited download size, plus I get 50 more channels with the package.

The 3 Times faster new Sympatico Hi-Speed will allow a Max of 10 gigs upload/download a month.

If you do exceed that figure, don't bother with them. They'll suck all your money up in no time.

I was just thinking of setting a post like that....

Anyways, most DSL providers in Ontario will be enforcing a LIMIT on their download/upload sizes of their clients, claiming that as 5% of the population over-exceeds the file size. This limit is to control the congestion and what-not. Just pisses me off.

Sorry about the ranting but until 18 months ago, all was well.

Their new Hi-Speed seems enticing but it seems that they are going through a lot of customers leaving them as Rogers Customer Service did not seem surprised that I called...lol

Anyways, it's a fight for the almost 4 million population in Toronto Area.

Anyone here using Rogers Cable? Can you list the advantages/problems/fast downloads experiences here?

Thanks!

quote:

Originally posted by Fire999 Anyone here using Rogers Cable? Can you list the advantages/problems/fast downloads experiences here? Thanks!

I'm on Rogers, and it's pretty damn good. Fast downloads and uploads, although they have some speed restrictions in the works also. I haven't heard about quotas though, so it looks like Rogers is a safe but for the moment. They are also much much much more reliable than during the @home days - almost never any down-time for me now.

i left sympatico as well....i can't live with a 5 GB limit...
i used 30 GB in one month and that was during exams so u can imagine how much i would have used

rogers apparently sux in my area, thats the only reason why i havent called them yet. also, arn't they imposing a bandwidth limit soon as well? i dunno maybe im misinformed....

but newayz, for ppl who are trying to find alternatives i have 1 thats was real bad and 1 thats good (so far)

The bad - Canadian Unlimited Internet Corp
i called these ppl a few days before i canceled sympatico, expecting to be offline for a few days b4 i was back on
one month later im still offline.
1) these ppl didn't bother to inform me that they couldn't send me a modem cuz they apparently didn't recieve the cheque for the deposit for the modem (2 week delay)
2) Their shipment of modems from the US was stopped at the border for some reason, and my modem happened to be among those being held (1.5 weeks). I wasn't told about this until i asked.
3) Canada Post lost my modem when it was finally sent out, so i was put on a list for their next shipment from the US. Again, I wasn't told until I asked. (1 week)
Finally i canceled with these ppl, and now i have to fight with them to get back my cheque for the deposit for the modem since they already cashed it.
Also, during one of my many phonecalls the saleswomen called me a jackass. How's that for customer service?
Never sign up with these ppl i want them to suffer for their poor customer service and rude employees

The good - Spectranet

I called them, withing 5 minutes they set me up a dial up account (which im using rite now)
I was told that someone would come to my house in a week, since Bell had to activiate my phoneline for dsl service (since they own the line), and give me my modem. The guy came on the exact day he said he would (a little late but i didn't mind)
He set up everything for me, but when we tried the modem it didnt work cuz Bell screwed up in activiating my phoneline. Now i gotta wait till monday. But so far these ppl have been very good to me, only Bell screwed up so far. I recommend these ppl (without even trying their service LOL)

bla bla bla bla bla bla

dump Bell

bla bla bla bla

Rogers will impose caps soon

bla bla bla bla

Go to small providers

bla bla bla

AEI is so so

bla bla bla

Rocler sucks

bla bla bla

Access Vantage is good (the one i use)

bla bla bla bla


Sorry for being lame, but that subject was discussed already 10 times if not more

quote:

Originally posted by ahlamalek bla bla bla bla bla bla dump Bell bla bla bla bla Rogers will impose caps soon bla bla bla bla Go to small providers bla bla bla AEI is so so bla bla bla Rocler sucks bla bla bla Access Vantage is good (the one i use) bla bla bla bla Sorry for being lame, but that subject was discussed already 10 times if not more

tru say ..

the only solution here folks is to find a smaller ISP provider.. u can get the same service (if not better) from an independent company. As long as we keep supporting access of the big guys ie. Rogers & Bell they're not gonna improve service anytime soon ! and don't expect those caps to go away either !! and yea this board has had the same debate about a billion times over.. go to smaller providers! support the little guy .. or gal ! :P


ps. and juss for the record i;m not saying all smaller companies are good as pyromancer stated above with his probs.. but itz all about finding the right one and asking for other ppl's opinions.. here's a good site too for finding one:

www.canadianisp.com

anyone else think bell are a bunch of hypocrites and liars? what happened to that huge ad campiagn where they say that everyone is connected to the internet seperatly and there for are not slowed down by other users... well if that was the case what has changed now that makes bell need to cap all of us?

quote:

Originally posted by Flec anyone else think bell are a bunch of hypocrites and liars? what happened to that huge ad campiagn where they say that everyone is connected to the internet seperatly and there for are not slowed down by other users... well if that was the case what has changed now that makes bell need to cap all of us?

Obviously it was an advertising campaign meant to con us unsuspecting consumers.

In the end its all about the mighty bling.

$$$

quote:

Originally posted by Flec anyone else think bell are a bunch of hypocrites and liars? what happened to that huge ad campiagn where they say that everyone is connected to the internet seperatly and there for are not slowed down by other users... well if that was the case what has changed now that makes bell need to cap all of us?

Not really... it's two different things.

By not being 'shared' they mean that each user has a separate connection to them, whereas cable is supposedly shared with your neighbours.

The caps are because the monthly fee they charge is only enough to cover a certain amount of bandwidth. If you go and transfer 30 gigs in a month they are probably losing money on your account, hence the cap.

It sucks, but from a business standpoint I understand what they are doing. You can't really expect unlimited bandwidth for $40-$50 a month if the raw cost of bandwidth is $5-8 a gig.

Re: Sympatico High Speed & Ultra Question

quote:

Originally posted by Pepi I have the regular High Speed [ shit ] edition of Sympatico... I called their help line several times but it seems like no one there knows what they are talking about. My question is to those TA's here who already have the Ultra Service. Please tell me what speeds you usually get with the service. Yes I know it is a 3meg modem downstream and 640kbps upstream but what is it really?? High speed is 128kbps down & 13kpbs up I believe thanks

WOW all I asked for was what types of speeds you guys with Ultra get and I get all this otehr crap????

Could someone please read my thread and actually answer my question??
thanks

maybe cause no one here has ultra service... (duh!)

quote:

Originally posted by DamnDirtyApe It sucks, but from a business standpoint I understand what they are doing. You can't really expect unlimited bandwidth for $40-$50 a month if the raw cost of bandwidth is $5-8 a gig.

this is BS, Bell has its own infrastructure for the internet traffic. They built their network directly on the backbone with OC-192 and such fat connections...

when you own the wires and hubs, you don't pay for bandwidth...

quote:

Originally posted by ahlamalek this is BS, Bell has its own infrastructure for the internet traffic. They built their network directly on the backbone with OC-192 and such fat connections... when you own the wires and hubs, you don't pay for bandwidth...

They don't own the backbone though.. companies like Worldcom do and they charge for usage of their pipes.

i have a question for sympatico high speed users

does anyone have a modem that will actually allow them to have more than 2 computers online at any given time?

we got dsl when it first first came out so we have this old shitty modem, so we ask sympatico if we can get a newer one that can have more people online (4 computers in the house that need to be online almost all the time...3 college/university students + dad works from home) and they said they can send us a new modem, but they can't guarentee it will be one capable of assigning more internal ip's or some shit

what you need is a router... not a new modem.

or like I do here, i have a computer running 24/7 that shares the internet to the other computers thru a hub. Its more secure (a bit) and I can do plenty of stuff with that server.

Your best bet is a router tho...

oh no we have a router

though im not to sure on the exacts
i believe that sympatico assigns internal IPs for each user on the network, and because our modem is the first one they came out with...it can only assign 2 internal IPs at the same time

or some shit
and we tried to set up on computer as a server for the rest of the household, but we weren't successful
i don't think it is capable through sympatico...although you will never know for sure considering their customer service people are complete jokes and don't have a clue what they're talking about

quote:

Originally posted by Kid Lax oh no we have a router though im not to sure on the exacts i believe that sympatico assigns internal IPs for each user on the network, and because our modem is the first one they came out with...it can only assign 2 internal IPs at the same time or some shit and we tried to set up on computer as a server for the rest of the household, but we weren't successful i don't think it is capable through sympatico...although you will never know for sure considering their customer service people are complete jokes and don't have a clue what they're talking about

obviously you did something wrong along the way...
you try to dial from each computer... which isn't the way you're supposed to set up a router.

and for the server, you need a computer with 2 network cards, and preferably win2000 server. the modem is hooked directly to the server on one network card and the other network card is hooked to the hub or router... you then set win2000 to share the net connection of the first network card to the second... its a bit complicated but work flawlessly over here. I have a celeron 300 as a server with 384 ram on win 2000 and I have 3 other computers hooked on the net (the server is the 4th).

i don't take care of the networking in my house, so you can forward all criticism to him

so if we set up a single computer as a server, can we still use the pc or would that conflict with the other pc's connected to it?

fiberoptics is the way to go ppl
don't have to deal with the shit ass service of bell and rogers

oh yeah, for those that don't know
rogers has 2 networks
one on the motorolla network and the other on the doctsis network
for those who have the doctsis network, it is drastically faster than the normal motorolla network because there are less people using the modem and rogers does not usually issue them. but, unfortunately, they capped doctsis, so i can only go around 210 kps off web sites instead of the non capped 3 hundreds. no body can every live with a 5 gig cap, and if you download beyond that u have to pay extra money. rogers will soon be issuing a cap ONLY for the motorolla network, only a 25 gig limit per month.

whats the resolution??? FIBEROPTICS
and rogers can go shove sticks up its ass for being such lazy ******s

quote:

Originally posted by DamnDirtyApe They don't own the backbone though.. companies like Worldcom do and they charge for usage of their pipes.

huhz ? i always thought Bell built the infastructure tho?? don't they own the lines and companies like Sprint would lease these lines and offer service on top since itz all deregulated ??

quote:

Originally posted by AAzn_ScratcH fiberoptics is the way to go ppl

whooa.. i wish it was that easy too. but the cost of building a citywide fiber-optic network would cost a fortune and when those costs get downloaded onto us that can get pretty steep. i think a wireless solution for highspeed will come before a fiber optic one..

yes wireless is the futur

no one in their right mind will ever lay around another set of cables city wide... its waaaaay to expensive and complicated. Wireless can have bandwidth of gigabytes... the equipment has to drop in price tho before we start seeing companies shipping littles antennas or dishes to your home.

forget the wireless IMO ... come on people we're in Canada , it's snowing during the winter and raining during the summer , i don't wanna see my satellite connection being slow because of weather problems ...

not all wireless connections are dependent on line of sight and weather conditions tho .. some can operate fine in almost any type of environment. they just have to pick the right standards and support the infastructure. i think itz way more feasible than terrestrial lines which will always have a bandwidth capacity.

weather isn't much of a problem, its more a line of sight thing... but this could be corrected with a good infrastructure.

quote:

so if we set up a single computer as a server, can we still use the pc or would that conflict with the other pc's connected to it?

No you can use it normally, but remember it has to stay 24/7 open if you want an internet connection all the time. And if that computer crashes others will loose their connections (duh).

Re: Sympatico High Speed & Ultra Question

quote:

Originally posted by Pepi9317 I have the regular High Speed [ shit ] edition of Sympatico... I called their help line several times but it seems like no one there knows what they are talking about. My question is to those TA's here who already have the Ultra Service. Please tell me what speeds you usually get with the service. Yes I know it is a 3meg modem downstream and 640kbps upstream but what is it really?? High speed is 128kbps down & 13kpbs up I believe thanks

I had it. It's SDSL. I could upload 150KB/s+...download unlimited. In some areas its equilivant to a T1 line. If you have the money, get it!!!!

Powered by: vBulletin
Copyright © 2000-2021, Jelsoft Enterprises Ltd.