o2 - TranceAddict Forums

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-- o2

Posted by decode on Mar-25-2003 20:33:

is anyone else having problems with there bag of shit site? ive been trying to buy a simcard all evening and to no avail. and its pissing me off something chronic

Posted by decode on Mar-25-2003 21:46:

dont ever deal with o2 there fucking shit useless bastards

Posted by Az on Mar-25-2003 22:02:

quote:
Originally posted by decode
dont ever deal with o2 there fucking shit useless bastards

still the best network by a mile

Posted by Yella Fella on Mar-25-2003 23:17:

get orange, even though no one i know in shef is really on orange lol i should change to voda

Posted by flystyler on Mar-25-2003 23:28:

i have 2 o2 sims, they have their problems granted, but at the end of the day try and find another company that offers 600 txts for 20 quid. U wont

Walk into any mobile fone shop and they will say they cant compete with genie, or o2 txt whise

But their site has the odd problems, usually fine, but it looks like they must b updating it or sommit today

Posted by Yella Fella on Mar-25-2003 23:40:

orange do tarif matching, im sure they can sort u out with o2 tarifs!!

BTW, anyone have the nokia 7650? i cant seem to get the bluetooth thing to work with nokia suite, anyone having same probs or know how to fix it?

just d/l the new suite for XP, see if that helps

Posted by Coup on Mar-25-2003 23:40:

theyre shite! when it was genie (the website), i had free news alerts, then it changed to o2 and they started charging, so i tried to cancel but they wouldnt let u, there was nowhere on the site to cancel it, u had to go into an o2 shop, get a number, then ring up another o2 place to cancel it, they'd trapped u stealing 10p a day.

Posted by Anaardvark on Mar-26-2003 02:08:

That'll rape the bank ballance

Posted by chesco on Mar-26-2003 09:22:

O2 are possibly the worst phone company ever.

My mum cancelled her contract in october and as usual she paid the extra month as you do. only the pricks never cancelled it and sent her a bill a month later for another months line rental. she was forced to pay it, then once they finally got the money of her they sent her a bill for four pounds for administration fee's etc.

They are still heassling her for it now, she told them she would get them done for hassassment cos every day they keep phoning her. They even got a debt collector involved.

The funny thing is they probably spent about 200 quid chasing 4 pound

Posted by DJ_FRAZ on Mar-26-2003 10:41:

quote:
Originally posted by Anaardvark
That'll rape the bank ballance

every little counts

Posted by *HaRRy* on Mar-26-2003 11:04:

im on O2 and they've been alright.

Posted by DJ_FRAZ on Mar-26-2003 11:13:

quote:
Originally posted by chesco
O2 are possibly the worst phone company ever.

My mum cancelled her contract in october and as usual she paid the extra month as you do. only the pricks never cancelled it and sent her a bill a month later for another months line rental. she was forced to pay it, then once they finally got the money of her they sent her a bill for four pounds for administration fee's etc.

They are still heassling her for it now, she told them she would get them done for hassassment cos every day they keep phoning her. They even got a debt collector involved.

The funny thing is they probably spent about 200 quid chasing 4 pound

me mum changed her contract from voda to 02, cos all our family is on 02 and it'd be cheaper for us all. Carphone warehouse are useless bastards, they sent her in a circle with the code that was needed to transfer the number. they said phone blah blah and blah blah told her to ring bleh bleh and bleh bleh told to ring carphone warehouse cos they should have sorted it in the first place. and so on. anyway... after we got hold of this code, she went into carphone warehouse to cancel the voda contract and open up a new 02 contract with the same phone number, using that code. the process was gonna take about a month (don't ask why), so the 02 account was gonna be activated in a months time.. she recieved the 02 sim card etc. so for the time being she was still on voda. Now a couple of days later she recieved her first invoice for 02, but, she hadn't been connected yet, so why was she recieving an invoice? The story goes on with this code being invalid due to carphone warehouse not activating it in time or something and so we had to get another code. this took like another month and 02 had sent another invoice to a non connected customer, for renting a line that they're not even connected to... makes sense huh.
Me dad rung 02 up and spent hours on the phone getting the the bottom of it, and got our money back.
Chesco dude, the customer is always right. don't just let them take your money as they say they should be doing. If you have a go at them enough times and tell them your not fucking happy and threaten to move networks etc... they'll do something about it. At the end of the day they want your custom!

Posted by dj_mdma on Mar-26-2003 17:06:

Phone companys definately want your custom. Sometimes they are quite nice too.

Basically I've finished a 1 yr contract with T Mobile, and then I wanted to cancel the contract so i could move onto pay as u go. T mobile said they couldn't do that anymore , cos i wanted to keep my same number.

Instead they offered me another contract. Sound shit so far?

They looked at my current monthly bills and on average I do less then 5 hours of calls a month, yet still manage to spend around 70-80 a month on bills! definately not good.

So they said they would be able to save me money for the coming year by offering me a new tariff at a reduced rate. Fair game i think. They then offer me the Everyone 300 tariff. Basically this lets u call ANYONE, ANYTIME free for 300 minutes (5 hours) the usual cost of it is 42.50, they cut it down to �25! AND they put in a free 50 txt bundle as well (which doesn't usually come with the tariff) So i was quite pleased! and I've got an upgrade due too! Pity T Mobile don't do th Nokie 3650, 7250 or Sony Ericsson P800 phones!

Posted by mos man on Mar-26-2003 18:47:

i am on 02 and its fine, no probs whatsoever, however i am a bit pissed off cos from april 1st on the 02 website the number of free txt goes down from 100 to 10...

Posted by decode on Mar-26-2003 19:07:

phones4u suck the big one. they put u on the worlds shitest provider (singlepoint) rape you on the insurence (�8 a month and �50 on the excess im paying out to replace my phone the bastards).

Posted by tu_face on Mar-26-2003 22:09:

the site is one of the worst designed in history

it took them until now to make work to enter ur password.

twats

Posted by flystyler on Mar-26-2003 22:38:

Well its all workign now, and their customer service is pretty good, well the email version

Posted by irishclubbing on Mar-27-2003 11:21:

Ive been with them for 3/4 years on their genie contract

UNLIMITED texts
FREE calls after 7pm
50mins per day INTERNET

all for �10 a month !!

but apart from that wondeful contract their phone reception, cust servies and network down time SUCKZ !!!

Posted by Prototrance on Mar-28-2003 18:48:

The O2 site is persistently slow. Constant refreshing helps.

Posted by Dave_Masters on Mar-28-2003 18:52:

quote:
Originally posted by Az
still the best network by a mile

Word. 02 ARE the best network, no matter what any poo says .

Posted by Dave_Masters on Mar-28-2003 18:53:

quote:
Originally posted by tu_face
the site is one of the worst designed in history

it took them until now to make work to enter ur password.

twats

Ive always thought that since the site went to 02!

Most annoying thing ever!

Posted by decode on Mar-28-2003 19:02:

quote:
Originally posted by DaveC

Word. 02 ARE the best network, no matter what any poo says .

they are the best network just the service is seriously shit