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Rogers begins the rape of FIDO
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Jan. 27, 2005. 01:00 AM
Rogers Wireless curbs Fido unit
`Redesign' raises calling costs
Two new plans starting in March
TYLER HAMILTON
TECHNOLOGY REPORTER
Rogers Wireless Inc. has put Fido on a shorter leash less than three months after acquiring its master, Microcell Telecommunications Inc., by upping the cost, capping the talk time and shrinking the coverage of its "unlimited" CityFido plan.
Analysts said the changes, what Rogers is calling a "redesign," signal that competition in Canada's wireless industry is beginning to cool off as the three service providers left in the market put more emphasis on profits than subscriber growth.
The situation stands in contrast with the U.S. market, where wireless plans generally offer more value for less money.
"The bad thing about all of this is we're going to get back to where the carriers are very conservative," said Mark Quigley, Canadian managing director for the Yankee Group, a technology research firm.
"The Canadian carriers definitely have not been as aggressive on the price side as they have been in the U.S. market. From a consumer's perspective it certainly is a shot."
CityFido created a stir when it was first introduced because it offered unlimited local calls for just $45, including the $6.95 monthly system access fee its rivals routinely charge. Montreal-based Microcell promoted the controversial plan as a replacement for traditional local-phone services provided by Telus Corp. and Bell Canada.
When it was introduced in Vancouver in late 2003 and in Toronto last May, the flat-rate plan sparked pricing battles in each market as Bell and Telus moved to defend their respective turfs.
"What CityFido was trying to do was get rid of that local phone," said Brian Sharwood, a telecom analyst with the Seaboard Group in Toronto. "It was saying to people, `Why are you wasting that money on Bell?'"
After Rogers acquired Microcell last fall to become the country's largest wireless provider, it surprised analysts by going ahead with the launch of CityFido in Montreal. It did, however, slightly increase the monthly cost and hinted that bigger changes were likely to come.
Beginning March 1, the redesigned CityFido will be sold as two plans, both "smaller in size and more urban-focused," said Rogers.
The first offers 750 minutes for $45 a month; the second offers 1,500 minutes for $65. Each plan's local coverage area has been greatly reduced, and calls made outside the local zone will cost 50 cents a minute.
"It's pricey," said Sharwood, pointing out that the 50 cent a minute charge for calls outside the local calling zone harkens back to cellular prices of the late 1980s and those large bricklike phones.
"And it's nice to know they understand urban lifestyle needs. Apparently those needs were not met by an unlimited plan."
Rogers said the system access fee, local number portability, as well as call waiting, call forwarding and conference call services will continue to be included in both plans. Calls that exceed minute caps will cost an additional 30 cents a minute.
Existing CityFido customers will be protected from the changes for a year or until the end of their service agreements, Rogers said.
Quigley said the decision, while it makes good business sense for Rogers and its shareholders, is going to anger many CityFido subscribers who, after the effort of liberating themselves from their local phone company, will face paying more or going back to Bell.
Analysts also pointed out that the changes benefit Virgin Mobile Canada, which is planning to launch mobile phone services any week now and is expected to aggressively target disgruntled wireless users.
"This will fall into their hands," said Sharwood. "They'll be like, `You've been lied to again, come to us.' "
Additional articles by Tyler Hamilton
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source:
http://www.thestar.com/NASApp/cs/Co...tacodalogin=yes
interesting to see how this turns out for 'competition'.. let's hope Virgin Mobile can add back the competitive pricing again when they come around.. it's just too bad they're on a CDMA network instead
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