first thing try unpluging the modem for about 2-3 mins. (Yeah i know you don't need that long, but this will make sure that it' FULLY resets.) The network does not seem to be the actual problem, just the modem. Vote for Chimichangas!

Already been through this with the tech support guy. He seems to think it is my network cable, but Ive swapped cables, and nothing changes. Ive also swapped network cards to no avail, unistalled my firewall, disabled anti-virus software and been through 2 additional calls to tech support.

I agree its the cable modem but my ISP is so convinced that it isnt it, they wont swap it out for me . They even questioned my knowledge as far as asking if I would know if my network cables were plugged in. Big words from an ISP whos tech told me hed never heard of Mozilla and that he highly recommended Internet Explorer....

let me tell you something about tech support. They are fucking idiots. It's your modem. it's bad. NO network cable JUST goes bad. tell them this, you went through the process, even reformatted just like the last tech agent told you too. You have a fresh win 2000 with ONLY the network drivers installed (not xp, cuz they might make you do some crazy shit.) and it still happening. Just make sure that you connect to the modem itself incase they check the ips. cable modems fail, shit happens. cat5 cables just don't fail.

The only other thing it can possible is an network outage.

Why would it be the modem if he says it works fine with the new computer? Surely if there are no connection problems with the new pc it cant be the modem.

If thats the case it's probably a connectivity issue between the old pc and the modem.

Also what ports are you plugging into on the hub/router. Make sure one of them isn't the uplink port.

___________________

Current Tune:
Ferry Corsten - Junk (Ant Smith Re-Work)
Sunset @ Zoo Bar - 02-2007
www.sunsetnights.co.uk

Sorry, I forgot to update this. Yes, the newer computer started having connectivity problems the day after I posted this. It is an ancient box running Windows 98 SE and is now not even connected to the network due to the amount of software crashes it had after installing the network card. My computer is now plugged directly into the cable modem, but is still experiencing these drop-offs...

EDIT: I had the cable from the PC Modem plugged into the Uplink port. This is the right thing to do, right?

I knew what you meant. there was no way one has problems and the other doesn't. For PPPoE that might be possible. for a cable modem, it either works or it does not. You stated that it had no connection problems on the NETWORK. Meaning that the router gave you a basic DHCP address. Don't fuck around with the modem. it's bad. this play their little games until they agree to send you a new modem or a tech has to come to your place. The Uplink port acts as a crossover. you do not plug it to there. Most will say WAN or Internet or somthing like that were you connect.

Last edited by Orbital32 on Sep-09-2004 at 00:27

Usually it will have a little switch next to the uplink port to turn it from standard port to uplink. If you're not sure which then just put it into a standard port.

Whats the spec of the comp pulegged into the modem & the Win98SE one?

___________________

Current Tune:
Ferry Corsten - Junk (Ant Smith Re-Work)
Sunset @ Zoo Bar - 02-2007
www.sunsetnights.co.uk

Try upgrading to the latest firmware of both the router and the modem.

Thanks for the help everyone. After sufficient bitching, my ISP sent me a new cable modem as that turned out to be the problem.

Everything now seems to be working properly...