For all those who got sick of sonys cracking and bough pioneers....read inside

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Freak
Insert witty comment here

Registered: Jul 2003
Location: On a plane probably...

For all those who got sick of sonys cracking and bough pioneers....read inside

I too got sick of them cracking and sony not wanting to know, so as some of you may know, i bought a pair of pioneer hdj1000s just before xmas.

bad news is they broke about 2 months ago- one of the things that enables the cups to swivel on the arm has snapped inside and i can hear it rattling. Still works fine, but somethings clearly snapped.
Result is me being paranoid the cup is going to fall off and the wire snap in the middle of a night- worst case scenario.

I phoned pioneer Uk- who informed me that they dont fix hdj1000s- they REPLACE them if still under warranty. I couldnt do it direct through pinoeer tho- i had to take it back to the dealer (doesnt matter if its an authorised dealer or not) who will then give me a new pair, and send back the broken pair to their distributors.

i was sceptical the dealer would tell me to sod off- but no, i went in this morning, and he phoned pioneer and his distributor to check

I now have a brand new pair here with another 2 year warranty on the new pair.

Excellent service, and will put anyones mind at rest about a similar situation with the sonys developing, where they dont want to know and refuse to fix/replace them.

Jun-29-2004 14:59 United States

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AndskiSpeed
.

Registered: Mar 2003
Location: stoke

How long did it take ur 700s to break?

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Jun-29-2004 15:09 United Kingdom

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Freak
Insert witty comment here

Registered: Jul 2003
Location: On a plane probably...

1st pair 12 months
2nd pair 5 or 6 months after getting them they showed signs of hairline cracking. Sony didnt want to know.

I look after my equipment too

Jun-29-2004 15:27 United States

AndskiSpeed
.

Registered: Mar 2003
Location: stoke

Ah fair does, i was about to say my 7 month ones are still fine. Shame Sony are so shit about customer service

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Jun-29-2004 16:48 United Kingdom

Nemesis44
ZZZZZzzzzzz.....

Registered: Aug 2003
Location: Brighton

I have been through a few pairs too.
In the end I changed to Sennheisers HD25 and haven't had any problems with them yet.
But as Freak mentioned in a post a while back, they do hammer the ears more. My ears feel way more tired after the Senns compared to Sonys.

It's good to hear that Pioneer take their products seriously and too bad that Sony don't.

Cheers
Nem

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https://www.mixcloud.com/Calvin_Karass/

Jun-29-2004 19:30 United Kingdom

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Freak
Insert witty comment here

Registered: Jul 2003
Location: On a plane probably...

nem, check your emails- dont know if you received them

Jun-29-2004 20:07 United States

Martin McG
Old School TA

Registered: Apr 2002
Location: Glasgow

chescos had about 4 pairs of pioneers as they replace them, pretty cool eh

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This was a place of fun and madness that is sadly long gone now

All the best to all the UKTAs

08/01/16

Big Dave/little Dave

Jun-29-2004 20:24 Scotland

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toxa
This Is Just My Day Job

Registered: Feb 2001
Location: Strong Island, NYC

I took someone's advice and purchased mdr-v6's instead of the 700s...had them for 2 years and they have been sturdy as hell

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Jun-29-2004 20:57

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DannyO
The Vinyl Hunter

Registered: May 2003
Location: Calgary.

Good to hear, I ahte companies screwing people over.
My next pair is either gonna be the HDJ1000s, HD25, HD280 or maybe the MOS DJ1001 (I think thats the one).

Anyway so far so good with my 700s, oh and has anyone seen in the HTFR mag they advertise the 700s now saying they have a "New & Improved" joint, is this true or are Sony bullshiting people to buy them?.

Jun-30-2004 00:22 England

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Freak
Insert witty comment here

Registered: Jul 2003
Location: On a plane probably...

Yes i saw that a month ago.
Same picture as the old one- and the bird on the phone last time i ordered from them couldnt elaborate as to the change

its too late anyway- theyve pissed off too many customers who have gone elsewhere.

Jun-30-2004 00:25 United States

DannyO
The Vinyl Hunter

Registered: May 2003
Location: Calgary.

quote:
Originally posted by Freak
its too late anyway- theyve pissed off too many customers who have gone elsewhere.

Yea true, its probably aload of bollocks anyway.

Jun-30-2004 02:59 England

Rukahs
Senior tranceaddict

Registered: Mar 2004
Location: San Diego, USA

i know there is a one year warranty here in the states on the HDJ1000's, but how do i prove it? my headband on the thing is all messed up... think i can just bring it into a store and demand a new pair?

Jun-30-2004 03:05 United States