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Use www.juno.co.uk (you may use others for records you may not find there).
Four reasons why:
1. Good record selection (not always Out of Stock, also, it only displays what they have in stock)
2. They can have all records shipped to you in the States or Canada within 3 business days, guaranteed, and only for 5 UK pounds more (regardless of amount of records)!!!
3. Excellent Quality Service!!! The first time I ordered records, they shipped via regular US postal office mail. They took forever to get to me.. When I received them, they looked like a train reck,
I called them up... they apologized, no questions asked, they reshipped the records,,,, no bullshiting
4. Prices are reasonable: Usually after ordering (including the 3-day fedex shipping option), records will average a price of 10-12.50 per records, depending on the amount of records and selection.
Satelliterecords.com USA store
they have good stuff, but they are always out of stock on popular records.
www.abovethesky.com
I believe they have good hard trance selection. UK store
Notes: I highly recommend that if you order from them, choose the FedEX delivery (arrives within 2-3 business days.... DO NOT USE POSTAGE OPTION, they do not know what "Fragile" "Handle with Care" means, and they will take forever 1-2 weeks.
Comment on PlanetX USA :
I have had a very bad experience with them and will never order from them again.
I have noticed that they want to make a buck (money) anyway possible, regardless of consequences.
They do have a good selection for harder records to find, but they suck ass in customer service, and they are unprofessional from my experience.
For example, I ordered a few records from them, and for some reason they told me that they were unable to validate the address of my credit card and that I would need to contact them to fax them some address info or bank stuff... whatever, some crap..
Anyhow, I told them that all my online record stores were able to validate everything without problems, so I didn’t know what was going on. They told me regardless that i needed to do it. Because of that delay, I would not receive my records by the weekend, so I told them to cancel my order and I would have to purchase some records locally. They told me "fine", to go ahead and straighten out the address with my credit card company.
It ended up being that they sent me an email that I was being charged a cancellation fee of 6 dollars and 1.50 restock fee per each record, which that information was in the FAQ (frequently asked question) on the site.
I replied that I was never told this and that in the site it did not mention that it was necessary to read the faq before purchasing anything....BTW the FAQ is about a book long.
They started questioning what I was telling them about buying records locally and needing them on the weekend... they questioned my integrity,,, pretty much told me i was lying and I would have to pay the fees....
Bad service... I pretty much just told them that I could not believe how aggressive they were towards little money if the records were never shipped or a purchase was never maid
Does your local record store charge you 1.50 for restocking the records that you don’t buy???????? Aholes.
Last edited by bachatu on Jul-12-2002 at 02:52
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Online Record Stores
