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Originally posted by mark @ chemical
Hi, the problem has been addressed
We have recently been using two extra postal services ( Swedish Post & Swiss Post ) as our mail providers because they were promising a faster service, however through the feedback we've seen by email and on the boards this does not seem to have been the case in fact they appear to have been far slower to certain destinations, mainly the States and Australia.
As a result we will be switching back to our original providers ( Royal Mail ) this week, we are also reviewing some extra options for tracked international packages (these would come in the form of user select options in the checkout) these would be a guaranteed option and will be a faster service.
If anyone stongly disagree's that Swiss and Swedish post has been slower and they have in fact been faster, please forward this opinion to me [email protected] and we can look at including them in the user selectable options we are currently developing.
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