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I had exactly the same problem when I got a pair of Whitelabels - one worked really well, the other was really unstable!
When I phoned the shop they said the only adjustment that really works is to shorted the cart (i.e. reduce the overhang). Just unscrew the adjuster, push the end in until the alignment marks are on the shortest setting, and retighten the adjuster.
This didn't actually work all that well for me on my dodgy cart, and in the end, I got the dodgy one entirely replaced.
But, I think it is important to get the alignment right. I tried shortening the replacement I got for my dodgy Whitelabel, and that made it really unstable. So, I adjusted it back to the natural length and it's pretty stable now. I can only guess that I slightly changed the angle of the stylus in the groove doing this. However, I did notice the following... Turn your speakers off, and play a record. On my good Whitelabel, I could hear the music very clearly, but on the badly adjusted Whitelabel I could hear some extra noise - didn't quite sound right, like the stylus wasn't flowing along the groove properly or something.
Hope that helps!
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