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I had that problem with my yamaha too. I use cubase and the moment I plugged the thing in, it didn't respond. Now, I already knew that there shouldn't be any 'new hardware'-messages. (I've connected keyboards before) I tried to select the proper device: That'll be the output of your 'SB Live!', but still no effect.
I tried to put 'Midi in' (on the cable) into the 'midi out' of the keyboard...
Actually, this didn't work out immideately. So I then restarted Cubase (you should probably restart your specific program) and it worked!!
So, try to switch cables and make sure you select the right device in the program!
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