Cut it off... (Beatport Question)

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Djshortcircuit
With or without words...

Registered: Mar 2004
Location: Pittsford, New York

Cut it off... (Beatport Question)

I did a search, hopefully there isn't already a topic on this...

I just recently downloaded two Alex Stealthy songs...

1.) Violin
2.) Something Is Wrong Part 2

...but there is a problem, the ending is cut off! Does anyone know what happened?

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Jun-02-2006 03:43 United States

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jåcë
dancefloor therapist

Registered: Jun 2002
Location: syd.au

sounds like something is wrong..

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Jun-02-2006 03:51

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nchs09
Traceaddict in training

Registered: Sep 2003
Location: Inside your mum

email them? maybe the song doesnt have a proper ending?

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Jun-02-2006 03:51

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stevieboy32808
==============

Registered: Mar 2005
Location: United States

Yes email them. I had a similar technical problem where the tracks were mislabeled and I downloaded the wrong one. I emailed them and they refunded my money back onto the credit card and let me download the real one. Plus they fixed the labels.

Jun-02-2006 03:54

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Sanjoy
Senior tranceaddict

Registered: May 2005
Location: Norway, Oslo

the same has happened to me, on audiojelly.. just send an email, and they will fix it..

Jun-02-2006 07:28 Norway

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skip
a.k.a. skip2

Registered: Sep 2002
Location: home or somewhere else

i'm having problems with beatport too. i ordered a bunch of tunes and one was completely a wrong mix and the other tune had a skip in it. i got a refund of the tune that was wrong. the other tune, they said there was no skip in it even though it's pretty fucking clear there is. anyway they re-encoded it and let me dl it again. didn't help, same skip still there. now i've sent them an e-mail about it again telling them it's not ok. let's see what they'll reply.

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Jun-02-2006 09:55 Finland

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Omega_Blue
Someone Changed My Custom

Registered: Dec 2003
Location: Gone

quote:
Originally posted by skip
i'm having problems with beatport too. i ordered a bunch of tunes and one was completely a wrong mix and the other tune had a skip in it. i got a refund of the tune that was wrong. the other tune, they said there was no skip in it even though it's pretty fucking clear there is. anyway they re-encoded it and let me dl it again. didn't help, same skip still there. now i've sent them an e-mail about it again telling them it's not ok. let's see what they'll reply.

had the same problem. they just gave me a refund.

Jun-02-2006 10:25 United States

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Djshortcircuit
With or without words...

Registered: Mar 2004
Location: Pittsford, New York

Thanks, I'll just email them when I get home today...

Too bad, those were good songs too...

And if the one with the skip in it was "Color my eyes"

mine does the same thing...

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Jun-02-2006 10:50 United States

keithos27
Perfecto For Clubs

Registered: Nov 2003
Location: Atlanta

quote:
Originally posted by Djshortcircuit
Thanks, I'll just email them when I get home today...

Too bad, those were good songs too...

And if the one with the skip in it was "Color my eyes"

mine does the same thing...

color my eyes was properly reencoded because of that...

Jun-02-2006 14:50 Greece

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THE_Chris
needs a new CT

Registered: Apr 2002
Location: Ireland

A month after I emailed Beatport saying that they were missing two tracks off The Digital Blonde album they still havent fixed it

On the other hand, I downloaded a track that skipped from Audiojelly. I emailed them about it and they gave me two free tracks from that catalogue

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Jun-02-2006 15:10 Ireland

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Sanjoy
Senior tranceaddict

Registered: May 2005
Location: Norway, Oslo

actually I bought colour my eyes from beatport yesterday... but i can't remember any skips in it, so i guess it has been fixed.. where in the song was it?

Jun-02-2006 16:01 Norway

RJT
last minute disco

Registered: Oct 2004
Location:

Yup, same thing has happened to me 5 times with Beatport. They're at least ussually good about getting back to me fairly quickly, but it still sucks.

Their website is a fucking pain in the ass in general too...

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Jun-02-2006 16:21