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I actually had some delays when emailing them, or maybe it was the other way around. The first time (back in oh, June or so) I called them directly to get some advice, and placed the order online (not through the phone). They accidentally forgot to process the order.
One other thing from them is that my 2nd CDJ was lost in the mail, and they just sent out another one and recalled the first.
In my experience, their customer service has been top-notch.
Either email them directly, or call. Sometimes they're on the phone with other customers, but if you do leave a message, they'll take care of it in a timely matter (you can just say that your order hasn't been processed, leave a phone number or tell them your agiprodj.com account, etc.)
Did anyone else notice that they now display their selling price instead of the 'get a quote' they did a few months ago? I haven't bought anything from them recently, but it appears that the prices have gone up.
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