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Re: Re: Re: Re: complaining about road conditions
| quote: | Originally posted by Moral Hazard
Go back, document the conditions, determine the name of the construction firm, complain to them, put them on notice of an impending tort suit for any damages you may have sustained... wait for their insurance company to call. |
good call, i will go back after work to see if its in the same condition.
| quote: | Originally posted by Abercrombie
You can make a claim for your suspension, rims and tires with your city. Check your city hall's website, or just go there. |
That's right. I did find an archived article from citytv that really helped, after phoning the number 6 times in 2 hour span somebody finally answered the phone, was polite and explained that they have dispatched a truck to try to get it fixed today and eve provided me with the persons name in case i do need to make a claim. Here is the info if someone ever needs to reach them.
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City of Toronto
First you have to prove it was the city's fault. Toronto's legal department never pays out a claim without a thorough investigation first.
Needless to say, they'd prefer you go through your insurance company first.
If you decide to pursue the complaint, you have to submit it in writing. The claim has to include the time, date and location of the incident, a description of what happened, and a damage estimate.
And don't wait. Any such bid for compensation has to be done, in the city's underlined words, "immediately".
Address your note to:
City Clerk's Office,
City Hall,
100 Queen Street West,
Toronto.
M5H 2N2
Fax: (416) 392-1867
Or you can email: [email protected]
But even then you're not finished. Two weeks later, you'll get another letter in the mail acknowledging receipt of your complaint and if it's found valid, you'll then receive yet another form to fill out.
For more information, call (416) 397-4212.
City of Toronto pothole page
Ontario Highways
The needs are similar to the city, but the envelope or email goes somewhere else.
Mail a comprehensive claim that includes the time, date and location where the damage occurred, and include copies of any relevant documents - like a repair bill or an estimate.
Send it to:
Management Board Secretariat
Risk Management & Insurance Services
700 University Avenue,
6th Floor,
Toronto.
M7A 2S4
Here's where more government red tape comes in. You can fax the information if you want to (416) 314-4444 - but you have to follow it up with a mailed letter either way. And you may have to wait up to three months for an answer.
Call (416) 314-3445 for more information.
Pothole Repair
Finally, there's a way to get even with the pothole that did you in. In Toronto, call (416) 599-9090 and then push #1,6,4. You'll then be asked to pick the location you're concerned about and someone will take down your information. An inspector will go out and if the problem is serious it will be fixed right away. If not, it could take two or three days.
If you come across a hiccup on the highway, call (416) 235-4686 or toll-free at 1-800-268-4686.
York Region Potholes
To report a pothole in York Region, call 905-895-1200 x 5200 Not sure if it's a York Region road or a city road? Don't worry - they're sure to let you know.
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