Are people REALLY that computer illiterate?! If they are...thats some job security for me

Tech Support: "All right. Now click 'OK'."
Customer: "Click 'OK'?"
Tech Support: "Yes, click 'OK'."
Customer: "Click 'OK'?"
Tech Support: "That's right. Click 'OK'."
Customer: "So I click 'OK', right?"
Tech Support: "Right. Click 'OK'."
Pause.

Customer: "I clicked 'Cancel'."


OMG Thats great

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It has to start somewhere, it has to start sometime, what better place then here, what better time than now...

this stuff cant be real.. but its funny as hell

quote:

Originally posted by swantonbomb45 Tech Support: "All right. Now click 'OK'." Customer: "Click 'OK'?" Tech Support: "Yes, click 'OK'." Customer: "Click 'OK'?" Tech Support: "That's right. Click 'OK'." Customer: "So I click 'OK', right?" Tech Support: "Right. Click 'OK'." Pause. Customer: "I clicked 'Cancel'." OMG Thats great

lmfao, that from the site?

LOL, "wasn't I supposed to click Cancel?"

Tech Support: "Hold down the F2 key."
Customer: "Where is that?"
Tech Support: "On the left side of your keyboard, above the two -- just right of the Escape key."
Customer: "Ok."
Tech Support: "So now we are in the System Setup screen?"
Customer: "No."
Tech Support: "All right. Hit your Ctrl-Alt-Delete keys. Then your F2 key."
Customer: "Ok."
Tech Support: "Now we are in the System Setup?"
Customer: "No."
Tech Support: "Does it say, 'Loading Windows 95'?"
Customer: "No."
Tech Support: "Can you describe what is on your screen?"
Customer: "It's gray."
Tech Support: "Just gray? It does not say anything?"
Customer: "No. Just gray...with blue and white."
Tech Support: "Are there letters on your screen?"
Customer: "Yes."
Aargh.

Tech Support: "Read them to me."
Customer: "C-o-p-y-r-i--"
Tech Support: "Do they form words? Do the words form phrases? Do the phrases form sentences?"
Customer: "I suppose."


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Customer: "I'll have you know, I've never even seen a computer before yesterday."
Great. Great start to a call. He wanted to install the Internet connection software we have, so I had him insert the CD. "It ain't workin'!" was all I heard for about two minutes of trying the drive and checking to see if it was really there.


Tech Support: "Sir, could you eject your CD for a moment? We need to check if it's scratched."
Customer: "Ok."
Tech Support: "Look on the bottom of the CD, and see if there are any scratches on it."
Customer: "On the bottom? Shouldn't we check the top?"
Tech Support: "Is the shiny side of the CD on the top?"
Customer: "Of course."
Tech Support: "Ok, could you flip it over so the shiny side is down and then insert it into the drive?"
Customer: "Won't it scratch if I put it in like that?"
Tech Support: "No, it won't scratch."
Customer: "Well, ok...."
He inserted the CD in the drive correctly, and then his computer froze.


Customer: "My computer froze! I told you it would scratch the CD!"
Tech Support: "I'm sure that's not the problem--"
Customer: "I can't believe you scratched the CD."
Tech Support: "Ok, sir, could you hold down 'ctrl' and 'alt', and then-- (clunking sounds) Hello? Hello, sir?"
There was no one on the line for a moment. Then he spoke up again.


Customer: "I've been holding 'ctrl' and 'alt' for the past two minutes, and nothing is happening at all on my whole damn computer, because you made me scratch the software."

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Take a listen on SoundCloud

if that stuff is real i would never work as a tech support i would shot myself or the customer and i would end up in a mental institution all beacause of some dum prick that could click ok.
*sigh*
what is the world coming to ?

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quote:

Tech Support: "Do you have the icon on your desktop?" Customer: "No. It's a thingy with buttons on the shelf. Um, a modem." Tech Support: "Yes. I need you to look at the software you are using though. What do you click on?" Customer: "Oh. Ok." Tech Support: "What's the name of the icon you use to click on?" Customer: "The mouse?"

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Wow there are some retarded people, wait a lot of retarded people out there I mean shit click ok so u hit cancel that person is just straight up retarded

First funny post ive read by sunday GJ

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April: "You will have to excuse my mother. She's a little dense."
Tech Support: "No problem."
April: "How old are you?"
Tech Support: "300 years old. I'm the 'Highlander.' Um, would you do a double click on the 'My Computer' icon?"


Luckily this guy has a sense of humour.

continuing on from ^^^^^

Tech Support: "What does your screen say?
April: "Bill, Larry, Jim, Barbie, and Wimper."
Tech Support: "Just for kicks, do a double click on 'Bill,' and see what happens."
April: "What is this?"
Tech Support: "What did it do?"
April: "It now has little folders: modems, devices, etc."
Tech Support: "Why was your 'My Computer' icon named Bill?"
April: "I wanted to name it something cute. Did I screw up?"

lol