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Ah ha. Now I see what you're doing wrong.
You have got the first part right - getting the tonearm to be balanced so that it is completely level. But, after you do that, you then need to set the required weight, as that is zero weight.
Firstly, get the tonearm balanced like you did before. Then put the tonearm back in its rest and put the clamp on it. Turn the black plastic bit with the numbers on it round until it reads 0 (you shouldn't be turning the actual tonearm weight here). Once it is on 0, you can then set your desired weight. Turn the whole thing (numbers bit and the weight as well) around until it reads about 2.5, which is a fairly safe weight to be on. Then, set your anti-skate to the same setting as your tonearm weight.
Tonearm Height.
This should be set so that the bottom of the cartridge is parallel to the record while it is playing. If the needle goes in to the groove at an angle, it creates a kind of chisel effect, so if the tonearm is too high you get a chisel effect while playing forwards and if it's too low you get a chisel effect while backcueing/backspinning etc. Ideally, you should try and get the right height for the tonearm, but if in doubt always have it slightly too low, because the amount of time spent backcueing is clearly far smaller than the amount of time spent playing normally.
Hopefully you should now have a properly set up tonearm.
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