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mad, how long have you had it? i had mine just over a year and i give it some proper hammer and everything is as good as the day i bought it 
if its the pots on the knobs, i think you can get it repaired at a proper repair place where they will just replace the entire knob, it shouldn't cost too much. if you look on the vestax website, or ring the number in the manual they should be able to point you in the right direction. you may end up sending it by courier though..
not sure about pulling the knobs off, but you dont need to to remove the face. just pull off the faders, unscrew the screws on the front and lift it off.
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MUGGETS
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