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| quote: | Originally posted by Mikesta
ah damn... what a waste of money
i thought the future shop people are supposed to know their sh!t..
he was like "yea this one is the best for gaming, blah blah blah".
can't even return it now cause its passed 14 days.
i know desktops are way better but i really wanted a laptop and cashed out that extra money in hopes to get top of the line laptop.
now if i sell it, i'd probably lose a few hundred
oh well, atleast it can play porn
If any of you guys know people who are looking for a laptop, let me know with offers. thnx |
How long has it been? If you're only a few days over you could DEFINITELY go in and push them to bend over a bit. Tell them that the sales guy told you it would play any of the new games... tell them he clearly twisted the truth in order to make the sale. As long as they know you're willing to re-spend the money in the store to get something more suited to your needs, I KNOW they'll allow it.
My gf is a manager at Future Shop in Waterloo... and I used to work there too. If you approach it the right way, you should have no problems. Approach it courteously and friendly. Assure them that you understand th 14 day return policy, but that you're frustrated with the information you were provided. You've had time to evaluate the product and what the associate told you and it was clearly incorrect. As long as you don't go in an push your way around and be a prick, they'll tend to bend the rules.
Now, if it's been a month or more... I doubt you'll be able to do this... but hey... it might be worth a shot. You can even call first to explain the situation to the manager. If the first store doesn't allow it, call the next store... and so on... You'll eventually find a store that will allow the swap. Especially if you're upgrading a bit.
Good luck 
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