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dear pioneer
dear pioneer,
as you must know by now, I decided to take advantage of your "full coverage warranty" that I paid for after the jog wheel on my cdj 1000 came loose. your guys said the entire process would take 2 weeks at most, as they are located in the next town over. one month later we talked and you said not only was my cdj 1000 untouched, but it would require a hundred thousand tiny parts that must each be put on back order from a foreign company. after 9 weeks to the day of seperation anxiety, it found its way back to my door step. the jog wheel was not any tighter and there was a large scratch on the display window that was not there before. I would like to thank you for the complimentary bubble wrap you sent me, that was very generous.
your pal,
jack
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