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TranceAddict Forums > DJing / Production / Promotion > DJ Booth > dear pioneer
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phyrrus
Senior tranceaddict



Registered: Jun 2005
Location: Rio de Janeiro, RJ
dear pioneer

dear pioneer,

as you must know by now, I decided to take advantage of your "full coverage warranty" that I paid for after the jog wheel on my cdj 1000 came loose. your guys said the entire process would take 2 weeks at most, as they are located in the next town over. one month later we talked and you said not only was my cdj 1000 untouched, but it would require a hundred thousand tiny parts that must each be put on back order from a foreign company. after 9 weeks to the day of seperation anxiety, it found its way back to my door step. the jog wheel was not any tighter and there was a large scratch on the display window that was not there before. I would like to thank you for the complimentary bubble wrap you sent me, that was very generous.

your pal,

jack

Old Post Jun-02-2006 21:32  United States
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Danila
Supreme tranceaddict



Registered: Dec 2005
Location: Boston,USA

wow man that sucks


If its next town over, drive down there and talk to someone in person.


+ demand a new CDJ and $1000 gift certificate


___________________
Dan K

Old Post Jun-02-2006 21:39  Russia
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idoru
You Can Call Me Al



Registered: May 2004
Location: Cascadia

quote:
Originally posted by Danila
wow man that sucks


If its next town over, drive down there and talk to someone in person.


+ demand a new CDJ and $1000 gift certificate


Why not just demand two CDJs then?

Old Post Jun-02-2006 21:45 
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T-Soma
The Sky Was Pink...



Registered: Oct 2004
Location: Chair

That sucks,
Time to break some legs
Seriously though go down there and make some demands.

Old Post Jun-02-2006 23:59  Australia
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Protege
Just like perfection



Registered: Apr 2003
Location: East Bay

sucks man.
what city did you send it too btw?

ps sb rocks

Old Post Jun-03-2006 04:07 
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Danila
Supreme tranceaddict



Registered: Dec 2005
Location: Boston,USA

quote:
Originally posted by idoru
Why not just demand two CDJs then?


2cdjs + $1000 gift certificate for emotional trauma


___________________
Dan K

Old Post Jun-03-2006 17:03  Russia
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gorex
Supreme tranceaddict



Registered: Apr 2005
Location: Montreal

lol @ bubble wrap


___________________
"The only thing that interferes with my learning, is my education"
- A. Einstein

Old Post Jun-03-2006 17:23  Canada
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T-Soma
The Sky Was Pink...



Registered: Oct 2004
Location: Chair

Ask for money because of the gigs you missed since you didnt have your setup

Old Post Jun-04-2006 00:38  Australia
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s3nate
Choklit Reignnnnn



Registered: Jan 2005
Location: Vancouver

Go over there and make sure you don't leave the place unless you get brand new cdjs

Old Post Jun-04-2006 00:43  Canada
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phyrrus
Senior tranceaddict



Registered: Jun 2005
Location: Rio de Janeiro, RJ

I appreciate the concern friends but I am confident that nothing will come of a confrontation with them that is anything short of strapping 25 lbs of nitroglycerin to myself and kicking down their door

Old Post Jun-04-2006 02:48  United States
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ô§§|E
Supreme tranceaddict



Registered: Apr 2004
Location: Perth, Australia

so uve got a plan then i see

But seriously, just take it to them personally, and if that doesnt work, "consumer affairs", if u've actually been wronged these are the guys to see.


___________________
quote:
Originally posted by eye_03
the reason why i dont do it is because i see people like you at clubs doped out of your mind. i say "shit, i dont wanna turn out like that scumbag"

Old Post Jun-04-2006 03:43  Australia
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saltytheseagull
Supreme tranceaddict



Registered: Feb 2005
Location: USA

Call them up and tell them about it. Tell them if they don't do anything you'll file a complaint with the state's attorney and do it. I must admit the bubblewrap part is funny.

Old Post Jun-04-2006 04:01  United States
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