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Do Not Order Anything From Topdjgear.com
I placed an order for torq over 2 weeks ago from this place, but still haven't received it. Within this wait period, I did not receive a single notice from them about it. I thought, maybe the item is currently not on stock or whatever.. so I kept waiting until now.
They have got the worst customer service ever. I decided to give them a call today, because even after sending e-mails about this situation, there was no reply. When I called them, I followed their instructions and directed myself to the onine order rep. Shortly after, some guy picked up, so I told him I had a question about my online order and explained the situation, but as soon as I mentioned that my order still haven't arrived, this guy straight up hung up on me saying he only deals with retail. Ok, so I was like WTF.. I called them back... and this time directed myself to their customer service rep. Well, the same ****** picked up the phone and he hung up on me again. Ok, so I was really angry this time, so I called back and directed myself to their retail.. Well, what do you know, the same jerk off picked up, so I demanded to speak to the manager, but once again blew me off.
This isn't the first time... I ordered a power dial for one of my technics turntable over a month ago, but haven't seen or heard about it yet. (I don't know why I ordered from them again)
My friend also had a bad experience with these ******s. He received a defected Nuo2 from them, and when he tried to get a refund, they just kept telling him it would be credited in few days for 2 months. He had to call his credit card company to contact them themselves to have it finally refunded.
Anyways, never order anything from TOPDJGEAR.com

Last edited by aLviNx80 on Dec-18-2006 at 02:55
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